Ark is the place to call for honest service and good work. He calls you back and keeps…read moreappointments. Bill is a good plumber and a good man.

From the owner: Plumbing service and new constructionread more

Had some serious issues with my wood boiler this winter. Manufacturer's local reps are too busy…read moreselling and neglect their customer's service needs. Alpena Supply recommended Henry Heating Co and I called. Mr. Henry called me twice to make sure I was being taken care of and Jerry came to save the day. Jerry was such a nice guy and extremely knowledgeable regarding the boiler. Found some serious issues with wiring, replaced a few parts and made sure I understood it's workings. Will definitely use again!

Great service! Very knowledgeable and helpful. we called they came out within an hour.read more

I wrote a negative review of John's Plumbing and Heating. I would like to revise my original review…read morefrom a 1 star to a 5 star. Brad the owner called me directly to explain the circumstances and was willing to send someone out immediately. I had already contacted another provider. I had jumped to some assumptions myself and was incorrect which Brad pointed out to me in a positive manner. My compliments to Brad for handling this bad review professionally. I apologize for writing a misleading review. Next time I need a plumber I will certainly contact John's Plumbing and Heating.

I want to express thanks appreciation for quick & efficient service this morning, 17 July 2025…read more Our downstairs AC went out sometime last night. I called John's Plumbing shortly before 8 AM and by 1130 James had driven 17 miles, troubleshot the problem, changed out an ECM, and had us back in operation After my wife made breakfast for our guests, it was nearly 80 degrees in the house by the time James was done. Now it's a comfortable 73. Our sincere thanks to John's Plumbing and James for fast and efficient service.

Amazing! Talk about some great people! Professional, generous with their advice and ready for…read morewhatever surprises come up! Chris was the gentleman who helped me. Would recommend all day long. You won't be able to find better. Bless you guys for all your help.

Needed plumbing for a burst pipe. Called their regular…read morenumber and their emergency number and left messages on both. Never got a call back. Very disappointed

STILL getting SPAMed every single day despite repeated attempts to have my address removed from…read moretheir system. If they cannot figure out how to do that .. I would not trust them to install a furnace.

Since they sold out to a corporate mechanical company their service went downhill big time. They…read morerefused to sell a pilot light tube during a no heat situation in February. Bought parts from them since the 90's through the years. The manager was a complete ass about it too. I'll never darken their doors again. Half their mechanics aren't licensed either.

New to the Alpena area. Referred by my realtor and could not have picked a more professional…read morerepairmen than Joe. Fixed our aging furnace quickly and even brought in a vacuum to clean up once repairs were done.