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Erie Home Basement Solutions

5.0 (1 review)
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2 years ago

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Danielle R.

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Nova Basement Systems

Nova Basement Systems

3.7
(15 reviews)

Despite our having a little house, NOVA treated our needs just as professionally and courteously as…read morea multi-million dollar client. We were given a time for a survey/estimate, which they kept on the dot. The survey/estimate was for a worst-case situation, which assured us they weren't out to gouge us. We found their price reasonable. An appointment was set, and they kept that to the dot! They called about a half hour before showing up. Employees were well prepared, got right to business, and completed the project in the estimated time. At all times the workers were totally professional! They set times to return to check on the work. Again, on time. Again, completely assured and professional. There were no hidden fees or any unbusinesslike practices. This is an utterly trustworthy, bonded business that puts the priority on their customers. They didn't leave us hanging or put us off for more lucrative clients. Our crawl space is now sealed, dry, and our foundation is balanced. Yes, we recommend them wholeheartedly!

Choose a professional establishment…read more Day 1: They broke a water line and left it spraying all over the joists and dripping from them. Crew left didn't say a word had no idea there was a problem until I turned on the kitchen sink. I had to go purchase the cap and cut the line to fix. Day 3: They broke the Refrigerators water line and it leaked out onto the floor or I would of never known. Then, I had to buy a new waterline for my fridge and replace it and of course the new line was larger. Day 5 and beyond: They came to fix stuff but never finished the job. I finished the work they left undone including buying elbows, piping and other parts and pieces. They never paid me for my labor or a single part or piece I had to purchase to fix their mistakes. The best thing was Easter when the sun came out and my family went outside and found all the cigarette butts in the grass and the mulch. Do yourself a favor and go with professional establishment I know I will.

Erie Home Basement Solutions - waterproofing - Updated July 2026

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