Always friendly and helpful in regard to the e-bike that I purchased a couple years ago. I drop in every now and again just to get things checked out. I highly recommended this place! read more

I had a flat tire on my bike, they fixed it fast and recommended a great handle bar phone mount.

I brought my bike in to get my derailleurs aligned and I was helped very quickly, and since the job was so small they didn't even charge me! Excellent customer service, I will shop here in the future! read more

I was trying to get my mountain bike in for a quick tune-up on a long business trip. I called and spoke with Mitch in service and he was able to assure me that so long as there was nothing majorly wrong, he could have me in and out in no time. I walked in and he literally remembered our conversation and my name just seeing my roll my Bianchi through the door. He was quick as promised and did a fantastic job. Icing on the cake that makes this 5 stars? He came out to my SUV to help me troubleshoot the issue I was having with my recently purchased used bike rack. The wheel cups were positioned backwards (behind the front wheel), so he grabbed a socket set and fixed it on the spot for me! read more

My well used trike needed many new parts to make it like new again. Mitch went above and beyond the call of duty fixing it up. When complete the trike was better than new. Not just a satisfied customer but a VERY satisfied customer. Oh yes, I will be back. read more

Unhappy with service 'overhaul' of my bike. Not visually or functionally evident that bike was actually serviced outside of new chain, that I requested. Components that I expected to be clean (as I was told beforehand that these would be removed and cleaned in a 'parts washer') are visibly NOT clean, as was general appearance of bike. New brake and derailer cables installed but don't seem to jwork as well as 'old' ones and now had 1-2 second delay between shift and movement of chain on cassette. Like I said, I'm unhappy as I had expected better for what was charged. But maybe this is the standard and I'm just missing something. Lesson learned as I've previously had exceptional service and repairs done at Spring Street Sports in Chippewa Falls. Two years later and still won't go here or recommend anyone else to. Even when spammed by their emails. read more

I picked up my bikes from layaway and I have 2 excited boys that can't wait to hit the trails with me this summer! Huge thanks to Nate for his time and patience answering the hundreds of questions from 1 of the boys. Nate helped us from start to finish in the purchase of all 3 Specialized bikes. That beautiful green brand new bike was purchased by my son with his own money from mowing lawns, birthday and Christmas. Once he heard about my awesome rides, he knew he had to save up and get a great bike of his own. read more

ERIK'S - Bike Board Ski - Bikes Near Me - Eau Claire, Wisconsin

I needed a little girl's bike spruced up as it was a bit dirty, and the front tire looked to be out of true. This was an item donated for a holiday charity, and although it still had new tags it certainly didn't seem unused. It broke my heart to think of a little girl in need finding a dirty and maybe even unsafe bike on xmas morning. I had never been to Erik's, but I called there to see if they could help. I arrived later that day and was immediately greeted in the parking lot as one of their employees was loading another car with another customer's bike. Mitch was the one who greeted me and helped me out, and he couldn't have been more kind and thorough. It was the day after Cyber Monday, and they were quite busy. He told me they would get the bike fixed up as soon as they could, but probably not until the following day. Well, he had the bike done before the end of the day that day, which made me feel like he made it a priority. AND after learning the story of this bike, he was even going to comp the service for me. I was floored. I'm so thankful that businesses like this one still have the compassion to do such a thing. It restored a little of my faith in humanity as well as brightening the holiday of a little girl. The treatment and quality of service at Erik's was second to none from start to finish. Thank you, Mitch, and thank you Erik's! read more

I purchased a $1500 electric bike from Erik's. Before I bought it, I asked about the warranty and was told they have a 30 day warranty. The bike battery sparks almost every time I plug it in, despite the fact that I am plugging it in properly, first into the battery and then into the wall outlet. The battery has also died on me unexpectedly and won't restart, even though the energy bar indicates there should be plenty of battery life left. But when I wanted to exchange the defective bike I was told the 30 day warranty doesn't apply to electric bikes. I should have been told that when I asked about the warranty before purchasing the bike. Also, I am forever having to tighten parts on the bike. It should be sturdy enough to handle the typical bumps that comes from riding on city streets without rattling apart. VERY displeased! read more

Great place. Very helpful people and great deals. They sized me and got me on a test ride in no time. No pressure for the sale. Highly recommend. read more

The guys @ Erik's helped me get a killer deal on a board setup. Had an issue with a binding and they fixed it right away no questions asked. If you need anything bike/board related in the chip valley, this is the place to go. 10/10 read more

Customer service is great. They are very patient and understanding with my questions on bikes. Thanks.

Top notch customer service. Nathan helped me find just the bike I needed .Exceptional attention to detail and listen's to what the needs of the customer are. Very knowledgeable. read more

This is the best and the friendliest place to buy a bike. Kyle, Keilor, and Jon provide knowledgeable advice and insight. We have bought numerous bikes from them and have enjoyed learning from them. We also had the pleasure of taking a Bike maintenance class from Brad Cole , who traveled from the Corporate Office. Brad made the class fun and provided top notch information. Brad has traveled and work with the USA riding team. read more