Ryan came out and was clean, neat, professional, and took care of Our problem. He also gave us a military discount, we would ask for him again. read more

BUYER BEWARE...Anthony Clawson came out to replace a leaky outdoor faucet for $450. He sawcut and removed 6 bricks and then wanted another $1000 to repair the bricks that he sawcut. He took advantage of an 88 year old man. Shame on you Anthony Clawson. read more

Ernie's Plumbing Service - anthony clawson repair - Plumbing Near Me

Anthony did an excellent helping me after another tech from another firm broke the water valve behind my refrigerator He was very knowledgeable and professional. read more

Company refuses to work with buyer's agent and lies about sending report/estimates out. I was very clear that I was the buyer during scheduling. There was no mention of such a policy. I have had 5 other inspectors out with no problems. They will put you on hold until you get tired of waiting. DO NOT WASTE YOUR TIME with this place. Pictures of call scheduled Thursday. And whoever answered the phone on Saturday hanging up/placing on endless hold. Realtor reported the same immediately after visit. read more

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Josh and Paul did an excellent job. They were prompt and professional and very helpful. They Installed a new water heater and helped service it when needed. read more

" Buyer Beware!! " We had Ernie's Plumbing do scan of the sewage pipes because of a recurring clog. After the video scan that gave use the estimate here attached. It was VERY expensive (as you can see) so I asked for a copy of the video we paid for and they said "we do not supply copies of our scans." That was an immediate red flag! I called another plumbing company (LD Plumbing) and they said they could do a scan of the system and would provide a video with an explanation of what was found. They cane out and did the complete scan and said there was a MINOR problem, showed us the scan and said they could fix it for $450!! They did fix it for $450 not $3000 OR MORE!! (2) Response to the owner's (Ernie) reply. (A) I spoke at length to Michael the plumber who did the scan and he said they do not supply copies of the scan to customers, I called the office number and they confirmed to me that they do not supply copies of the scan to customers. (B) Justin did NOT stand over Michael and watch the scan. (C) Michael the plumber went into a long description of how laborious the repair would be to fix the dual clean out and even sent me a picture of what they would use to do the repair (see the picture). That is what we were quoted $3000 to replace! (D) LD Plumbing came out and did a full scan of the entire pipe system inside the home and outside. Came back and said there is only one minor problem which was that the dual clean out had slipped off the pipe and provided us with a picture (see the picture) and the repair would be quick and they would do it for $450! (E) They did the complete repair (NO BANDAID) using exactly the same item that Michael showed me in the picture he sent. (See the picture of the FULL REPAIR!) Once again I say BUYER BEWARE! read more

Sam did a wonderful job. Fast, friendly, professional! Highly recommended. Great job.

The staff was very friendly. The response time was fast and Bryan was very knowledgeable and helpful. Would definitely recommend and we'll use them again in the future. read more

I had a horrible experience with Ernie's plumbing. One of their techs, Hershel, who is no longer with them as a plumber. He came to my 84 yr old father's home and was very disrespectful. Using foul language and telling us our main line was broken and could not be cleared. 3 days later, sewage backed up in 2 of my dad's bathroom causing issues in adjacent rooms. Totaled over 5K in restoration costs and house is still torn up. State Farm won't cover it because after a month of asking for his report, things were marked off and he mentioned "tree roots" so insurance will not cover it. Hershel NEVER mentioned tree roots to us. Only that the line was broken. Also, he never gave us a report and the one sent to me was not signed by us. After the sewage back up, I called Metro Rooter (I HIGHLY recommend) and they cleared the line NO PROBLEM. Ernie has not followed up with me and I will be posting on all and any social media to make sure this does not happen to another elderly person. read more

This was 2nd time to use Ernie's. I had such a good experience when they replaced my water heater several years ago, that I decided to call them again when my toilet started leaking. Response was in 2 hours and I could not be happier with the service that Scott provided. He was professional, friendly and knowledgeable. Ernie's will definitely be my choice if I need any plumbing work in the future. read more

Paid $6,000 for plumbing and this is how they left 2 of my walls. And crossed a couple of my hot and cold water lines in the sink. The crew they sent out was great and friendly. But to pay this much for work to be done and them not repair the walls they cut into. And 1 wall didn't even have any waterline in it. Just bad business. Won't return any of my calls. read more

Ernie's Plumbing Service - Bedroom wall. - Plumbing Near Me

The quality is awful, not worth the value at all! Service requested, They cut me off on the road TWICE! Endangering the LIVES of me, my son and, daughter! read more

You guys, I had a slab leak. Noooooooo, I know. Do you ever hear the sound of running water in your walls but you know there's no water running anywhere? It's scary... I originally had a plumber come out through my home warranty service to see what was up, and they discovered the slab leak and quoted me $10k to fix it. I cried. I decided to get a second opinion and my mom recommended Ernie's Plumbing because they fixed two slab leaks in her house a few years ago, and it didn't cost her ten thousand dollars. So YAY. Gary (who was so kind and understanding, but also very direct and to the point) was able to come out within a day to asses the situation. He quoted me $2800 and was willing to re-route new piping through the attic and around the leak instead of wanting to tear into the ground. This sounded like a much better solution to me so I said let's do this. He was able to come out within a couple days to actually fix it, and it only took him and another dude (I forgot his name but he was also so nice) about 4-5 hours to fix the problem. No more slab leak. And while $2800 is still a lot of money for me, I still feel like I saved $7k! Get this.... literally a few days later my neighbor was outside messing with his water valve and told me he heard running water in his walls. SLAB LEAK! I told him to call Ernie's plumbing for quick service and great rates. He was happy with how everything turned out as well. I totally recommend Ernie's Plumbing and will for sure call them in the future if I need to. It's a relief to know a reliable plumber, especially when you live in a house that was built in the 70s. read more

I had our 50-year old townhouse kitchen plumbing updated by Greg Gentry, who did a great job and explained his procedure and why. Austin Gentry came out later and installed our dishwasher, after the chain store installers said they could not complete it. Austin explained the operation of this particular washer to our tenant. Both men were cordial, competent, and communicative. We had used Ernie's before and have always been pleased. read more

I had to pay $79 for them to tell me that it was going to cost $5,372.20 to extend my natural gas line 10 feet and add a port with two regulators. They also mentioned that I would have to purchase a full 100 feet of pipe even though I only needed at most 10 feet because "they don't keep any in stock". Waste of time and money paying for a quote. read more

We had a leaky outside faucet that was also very loose. We had two other companies give us VERY expensive quotes to repair it, that also included breaking into the side of the house. And each one said, "yeah, we'll have to totally tear up your house, but it's up to you to get someone to repair that"! Ernie's was our last estimate. Thomas gave us a reasonable price, said no way did he need to break into the side of the house - only needing to drill a bit of brick out, and that he would make it look good with some mortar. He was personable, seemed very experienced, and got the job done beautifully! It's been about a month now and there are no signs of any leaks or poor workmanship. We won't hesitate to use Ernie's again! read more

I've worked for this company for 4-5 years now, and I've seen the owner yell and belittle alot of his employees. I had to walk out today because he decided to call me a c**t and get in my face saying fuck you while I'm 2 months pregnant. All because I asked a question about where the technicians go. To him I was getting an attitude and he started being disrepectful. Ive heard him call his african american plumbers the n word as well. So please dont waste your time and money on this company. Theres companies out there that are way better and treat their employees with respect. read more

My mother is 92 years old she just barely survives on the little money she receives on social security. For a 92 year old she's does great to live on her own. So desired to have her bathroom tub and sink replaced so she called Ernie's Plumbing Services. They charged my mother $1245.00 to replace a 3 head shower faucet with value and a line drain on her bathroom sink. There was no walls to cut down they didn't have to go underneath the house. This home was built in 1950's it has a dirty clothes hamper with an access door to all the shower pipes and values. All they had to do was cut the water off and replaces the vales and shower faucets. This was the result for $1245 oh and they gave $30.00 off this company or the people they hire are disgusting and should not be in business at all. read more

Ernie's Plumbing Service - Horrible service $1245 to replace a 3 head value. - Plumbing Near Me

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Great service. Came to my house and fixed my sewage problem. The employee that this company sent was very knowledgeable of his craft and did an excellent job. Will not hesitate to call them if I need them again. Very satisfied customer! read more

Shame on you Ernie's Plumbing for ripping off my parents. $400 dollars to install a faucet that they already purchased is outrages. Ernie's Plumbing likes to take advantage of people. BTW- this call was not a emergency call or a weekend call. I wish I could give half a star! Again Shame on you Ernie's PlumbingCompany!!! Ernie, my parents live in Saginaw not Sanger. Saginaw is basically a Suburb of Fort Worth. $400 for for installing a faucet that they purchased. Shame on you!!!! read more

We had two outside faucets that had been leaking for the last few years. Ernie's service, based on HomeAdvisor/Angi reviews, seemed to be a promising option. They were rather coy about the cost but at least, in contrast with one of their competitors, they would give us an estimate without charging us for the trip to give us the estimate. After examining the two faucets, the quoted cost for replacing the two leaking faucets was $450 less a $25 discount for being a first-time customer. Before they began, I alerted the two technicians to the fact that upon starting to replace one of the faucets a year ago I had stopped when I could see the pipe to which the leaking faucet was attached was slightly turning. After about an hour, it was announced the two leaking faucets had been replaced. That was before testing revealed the copper pipe attached to the manifold inside the wall was leaking. Yes, this was the very faucet I had warned them about. The gotcha was to resolve the leaking problem would require an additional $190. Wanting to get the job completed, I agreed to the additional charge. After another hour, which included knocking out some bricks to access the damaged copper pipe, the senior technician pronounced the problem resolved. Interestingly he showed me the damaged copper pipe section that was completely crumpled as the result of severe overturning. Despite the fact that the pipe was discharging water before he and his colleague started working, his allegation was I had been responsible for crimping the pipe. The total charge was $640. So much for the $25 discount. My mistake was putting too much weight on the HomeAdvisor reviews and failing to sufficiently examine the alternatives available. Needless to say, Ernie's would not be at the top of my list. read more

Wow! If you want to pay 2x the quoted price this is your place. Couldn't believe for toilet reset and shower valve ( which became a bigger issue to fix) that 1600$ price was a shock - quoted was 650. When asked for itemized list for parts , " we don't do that" was manager response. NEVER again will I use this company. Funny there motto in the bill is " serving with integrity" don't think so read more

First off , the people who answer the phone are rude and refuse to help . Second , the repair was substandard and they refused to complete it . Do not recommend read more

Was told we were required to have electronic equipment on our water heater that the code inspector, who came by the next day, said we were not required to have. Disconnected the dryer drain and did not reconnect it, so we had a flood of soapy water right after he left. $2,700 for a water heater I could buy at Home Depot for $500. read more

Extremely visible signage on your van, with some unprofessional employee driving 64 mph in the fast lane on 287 S. Flipping me off for honking. Hope he got a kick out of it. If you can read, the sign says slower traffic keep right. Highly recommend you find a different plumber if this is the control they have over their employees. read more

The plumber was rude, angry, and all around unprofessional. Lied every step of the way, as well, saying he couldn't get to my bathroom when her never even stepped foot inside my house. Said my house smelled like feces and was unsanitary. Although im insure what he expected a house with a backed up sewer line to smell like... We reminded him that all we wanted was him to snake the line from the outside, anyway, but he didn't want to, and told us that he would only AFTER we paid him $500. Then later, after we fix the foundation, he'll fix the actual pipe for $40,000. Instead, we rented a snake from home depot for $30 and fixed the problem ourselves in under 5 minutes, buying us more time to get the money up fir foundation repair. But I can promise that we will never call them to "fix" anything in my home. read more

I am a landlord with some rental properties. I have called Earnie's plumbing today to fix leak under the kitchen sink. Mr. Austin showed up on time and i must say that both the Tenant and myself very impressed with his over all positive attitude, knowledge and the way he explained the things and took ownership of the issue in an honest way. His honesty shows that he is trained well and very good communicator. Both myself and Tenant benefited from his knowledge and we would like Mr. Earnie to take a notice of Mr.Austin's excellent work and communication. Because of my experience with Mr.Austin, I will continue using Ernie's Plumbing on all my properties. Thank you Mr. Austin. read more

The plumber quoted $ 495 for removing the clog in the toilet and clearing the drainage issue in the bath tub. He took the $ 495 for both services, but did not work on the drainage issue in the bathtub which I realized was still not draining well after he left. When I called to complain about it and asked for a partial refund of the $ 495 paid in full, I was put on the phone with a Manager named Randy who was extremely rude, talking over me, and told me that the $ 495 was only for clearing up the toilet issue and that the repair work for the tub to clear the drainage issue was a "free" service, and therefore I was not entitled to any refund. This "free" service claim was a shock to me as I specifically asked for a quote for both services from the plumber who came to work on them, and was given the quote of $ 495 for both services. Will never use Ernie's services in the future. read more

Woke up this morning with water gushing out of my yard. Called Ernie's and they were there in 30 minutes. Carl was able to quickly identify the leak location and repair. He made clear effort to protect and minimize damage to my flower bed he had to dig through and put things back the way they were when done. I wouldn't hesitate to use Ernie's plumbing again. read more

After calling several plumbers about the mysterious small leak under the kitchen sink and receiving outrageous quotes just to come out and have a look (it's the Saturday before Memorial Day) we called Ernie's. We didn't mention any urgency and still the agent said they'd send someone right out. As soon as Gary arrived (which took about 20 minutes) I asked him if he charged for Saturday repairs and was told Ernie's never charges a weekend or same day premium! Gary explained that today's P traps are made of thin plastic and are prone to cracking but he gave us a 1 year warranty on the replaced p trap and joint and was done and gone in the span of 10 minutes! $235 might seem a little high but to us it was well worth it for the quick friendly service and guaranteed work! Will recommend! read more

Over priced Exaggerated the work Wielded a small copper pipe and charged $600 I don't recommend Ernie's plumbing. I won't use again. read more

I used to call on Ernie's Plumbing off and on for ten years and was happy with them. Recently they've hired sketchy plumbers. One came to my house didn't even attempt to resolve the issue, told me it would be $700 to clean my line. He never attempted to do any work whatsoever, he didn't even flush the toilet, he just kept repeating $700. I called another plumber, Brass Plumbing, they did the SAME job for $180 including parts. It's funny you reply saying you've never done work for me. How about look up Kingston Ct. You'll find that you've come out multiple times. Providing WEAK & DEFENSIVE responses to truthful reviews versus correcting service issues make you incredible and an indication of how you view your customers. read more

I had originally called Mansfield plumbing to come out and take a look at a slab leak at our house, but they were booked, so I asked them for a recommendation for another plumber and one of the names they gave me was Ernie's plumbing. That might have been a huge mistake because now I think that I have found my plumbing company for life. Not only were these guys on time with their appointments, the plumber they sent out, Curtis Posey was not only professional but was very knowledgeable at his craft. Instead of doing patch work and risking another leak down the road, he recommended doing a reroute of that bad line through the attic. I now have a fresh new line, and my outside bib for my hose is at a better location than the original location. They do what they promise and the work is guaranteed and their prices are the most reasonable out of the other plumbers we called. I highly recommend using these guys for your plumbing needs, like I said I think I found our plumbers for life. read more

Called this company for minor toilet issue,they were very quick in giving me appt,and showed up same Day but when the guy came he gave me estimate of $245 JUST TO FIX ONE VALVE of toilet that's ridiculous so I didn't get service done from them not sure if they were gonna use gold tools to fix the toilet read more

They came out in response to a leak in bathroom. Plumber told me it was EITHER a slab leak or coming from a pipe outside the home! Quoted me an estimate between 3 to 12 thousand, especially if if was in the slab.. He said he would go back to office and write up a bid for my insurance company. I NEVER HEARD FROM HIM AGAIN! After a week I'm so glad I got a 2nd opinion. I just needed a new toilet!!! Called American Leak Detection. They were fast and competent. Will never call Ernue again. read more

I do not want to give any stars to Ernie's Plumbing in Arlington, TX. Absolute worst experience my poor Mother-In-Law ever had with a plumbing service (or myself for that matter) The quality of work was so bad, we had to call another plumbing company to come out and fix what Ernie's company did. The smallest of task to replace a valve in the kitchen. What plumber doesn't have sealant? Had to leave to go get it and never came back to finish the job, yet we were charged over $400. Called the company many times only to be told that the person we needed to talk to wasn't there. He wasn't there after many calls and never returned any messages. My sweet MIL was completely taken advantage of. Beware of this horrible company Update: There hasn't been any phone calls. I received a message here on Yelp but no one has called or reached out to my Mother-In-Law. Very unsettling. read more

We have been using Ernie*s plumbing for about a year, Craig who has always come out is great, plumbers can say anything because we really don't know, but the first time he came out it was something so minimal that it didn't cost anything, that's when I know we had a good plumbing service unfortunately we had something else go wrong but the price was reasonable. Well the storm hit we had no hot water for 5 days everyone was so busy we finally had someone coming in 10 days, thank goodness we got ahold of Ernies. And they err coming in 3 days, I was even happier when they had a cancellation and came out 3 days early it was fixed within an hour and the price was low, I know this has been long but please use this plumbing service and if you can get Craig it's even better I would give more stars if I could!!!!! read more

Well...I have to be honest, I was planning to give 1-2 stars. But Randy (site manager) called me and made it right! We had a pool in the front yard by the time Fred with Ernie's got to us on Friday. He did a quick evaluation and quoted $714+parts. I told him that was high for what looked to be an easy access. He told me that it was a flat rate whether it took 2-10 hours. Long story short, he got it fixed in about 1-1.5 hours and maintained the quoted price. (note - he was very courteous and accommodating of my questions, the service was excellent). I paid it, but called the office and left a message to speak with the manager. We final got connected a few days later and Randy was VERY understanding and had already reviewed the invoice and comments that I had left earlier about the situation - he refunded 1/2 of the labor!! That put the cost back into the ball park that I had expected. Give Randy a chance before blasting on Yelp... Thanks for the prompt call back Randy and your dedication to customer service! I will be back for sure! read more

We have used this company several times...always great service. Matt is your outstanding asset...

They left holes in my house, destroyed my air duct system, cut a beam that was holding up a wall, But they did the job, which is all they are concerned about, and it only cost me $3000. After we complained Ernies stated they had insurance to cover this, but insurance denied because their insurance didn't cover faulty installation of gas lines and the damage caused by such... And Ernies said they were no longer responsible... But they made the holes... I wrote a review 2days ago, I never stated they didn't do the job - I stated the condition my house was left in and what total night mare it has been in since I have been sick with cancer... Read my review then read Ernies Plumbing's response... No customer service there... they don't care... *I HAVE POSTED PICTURES SO YOU CAN SEE THE CONDITION MY HOUSE WAS LEFT IN- THE TORN OUT WALLS, MY CEILINGS , MY EXTERIOR BRICK, AND HOW THE TRAMPLED DUCT SYSTEM - ** ********************************************** $3000 and holes in my house -What a Nightmare- one that I am still living with 2 yrs later Women beware I feel I was taken advantage because I was alone and I didn't understand- plus I was going through chemo - last thing I thought is that I was being wronged. It was November and the pilot light went out on our water heater (gas). The company we normally used was too busy and couldn't schedule us til next day- so my sister in law said that her and my mother in law used Ernie's- I called - guy came I told him problem. He looked at it said the problem was I had a gas leak, I said no - AAA just does something done there restarts it / $75 - it works. He said nope not it. Then he gives me quote, tells me it wouldn't exceed this amount- and he could fix that night- because he called Atmos and had my gas turned off in November and it was cold. He said he needed to go home first for dinner and then come back because he had long day(no joke) he came back and immediately started drilling through my brick and making wholes in my walls??? He said not to worry he was looking for leak and it could all be repaired- no one ever explained why he needed to drilll a complete whole through my house ( I can see outside) after 2hrs and trampiling through my attic- he said he couldn't figure out/ he would be back 1st thing in AM- He never showed- I had to call Ernie's- they call plumber and they say he is stuck on another job/ I HAVE NO HEAT! They said they would send replacement- around lunchtime they- seemed a lot smarter- he couldn't figure why or what? And that quote was wrong- He would have to start all over today because he wasn't sure- and that I was being charged by hour- after few hours of being in my attic he said he would be back next day- keep in mind - going on 3 days no heat!! The next day that guy didn't show up either- I had to call Ernie's again. This guy / who seemed like a real plumber and I actually liked- came in and said I will be honest I am not sure why 1st plumber did any of this, you have a gas leak , every house actually does - alitle bit, but you have a little bit more. He said I didn't need the hole in brick- this should have been billed as flat fee and then he told me that previous plumbers trampled all over the duct system and he wanted to make sure I knew it wasn't him- his exact words- This plumber did finish the job that night, I called city inspector over next day but it didn't pass, so the plumber had to check one more pipe - my gas stove. He was frustrated and tired and city inspector was nice enough to wait because I had gone 4 days with no heat- to get to stove pipe he cut hole in wall behind it- but he cut a beam. My house is 60 yrs old - beams are very important. City inspector passed the work and my gas turned on. I PAID ERNIES $3000 - I had to get a loan for this- I lost time from work- didn't get paid. Here comes the best part - 1:The holes they made, they said my responsibility, even though most unnecessary 2: Pilot light went out on water heater few months later needed a new part $800 3: Duct System so messed up- Heat only comes into 2 bedrooms in back of house. And now heater won't stay on 4: The Beam they cut was supporting a wall which is now falling. My ex husband called Ernie's- showed them pictures- we just wanted it fixed- they understood and sent someone to look at and then told him that Ernie's was responsible for none of it- end of discussion. I am still paying this loan. I have had 6 surgeries this year because of cancer and this plumbing thing pisses me off more than the cancer- I feel they took advantage of a single woman who didn't know anything and trusted them- I mean when you're fighting cancer you shouldn't have to worry your plumber is not treating you fair!!! Our whole family now uses AAA AUGER. *** YES IT WAS ERNIES PLUMBING THAT DID WORK FOR ME *** I KEEP THE $3000 INVOICE TAPED TO MY WALL TO REMIND ME NEVER TO MAKE THIS MISTAKE TWICE read more