1. ERS Towing & Roadside

    1. ERS Towing & Roadside

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    ERS Towing & Roadside

    5.0 (6 reviews)
    Open Open 24 hours

    Services - ERS Towing & Roadside

    Boat towing

    Car towing

    Motorcycle towing

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    1 year ago

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    4 years ago

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    3 years ago

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    4 years ago

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    5 years ago

    Mike was super friendly. The driver arrived on time and very helpful when it came to business. He offered tips and kept the ride interesting

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    6 years ago

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    Bee Towing - Tow guy who is aggressive and dishonest, B&A Towing via Bee Towing service

    Bee Towing

    (62 reviews)

    Bee Towing does not honor their quotes and will attempt to increase the price after the service is…read morecompleted. We called Bee Towing in Irvine for a tow and were quoted $140, which we negotiated down to a flat $100 total. Before confirming, I specifically asked multiple times: - Are there any service fees? - Any handling fees? - Anything added on top? The answer was clear: "No. $100 total. That's what you'll pay." Based on that, we booked the tow. After the car was already hooked up, transported, and dropped off, we were suddenly told the total was $150. That is a direct contradiction of what was agreed upon. We immediately called to resolve it, and this is where it escalated. The dispatcher who picked up turned out to be an individual from Brady Bros Towing (a separate towing company that has sus dealings), claiming they have multiple dispatchers working across calls. That alone is extremely concerning and makes it unclear who you are actually dealing with when you call these companies. During this call: - He was hostile and dismissive - Refused to provide his name when asked - Completely ignored the confirmed $100 quote - Claimed extra fees were always part of it (despite explicitly telling us otherwise earlier) - Threatened to impound the vehicle if we didn't pay the jacked up price immediately Meanwhile, the driver was on the phone with someone identified as the "boss lady," who we later learned is related to that rude dispatcher (his cousin). After going back and forth, the price was suddenly lowered to $120, which only proves that the pricing is completely arbitrary and not based on any consistent policy. If the real price was $150, why drop it? If it was $100, why increase it? There is no transparency, just whatever they think they can get away with in the moment. Other major red flags: - Only accepting cash or Zelle - Multiple dispatchers giving completely different pricing - No written confirmation of quotes - Price changes after the job is already completed - Threats used when questioned We paid $120 just to end the situation, but the entire experience felt deceptive from start to finish. Given the conflicting information, shared dispatchers, and pricing tactics, this is exactly the kind of situation that should be reviewed carefully by anyone responsible for overseeing towing practices and consumer protection. Do not rely on anything they quote you over the phone. Get everything documented via recording or avoid entirely. Be ready to call the police to intervene when they end up quoting you more at the drop off with your recording ready for proof.

    BEWARE!!!!!!!!! If I could give 0 stars, I absolutely would…read more I called at 3pm asking for a tow. He is .7 miles away and gave me $190 quote to drive down the street. He said 40 min ETA.. comes 4:00 pm, I called and the lady said another 20 minutes, Comes 4:30 I called 20 times!!!! As you can see in the photo provided. Each call was ignored or disregarded. She picked up and hung up on me twice. I kept asking where her driver is and for the next HOUR, she said 5 minutes & proceeded to hangup on me. When the driver finally called me at 5:15 PM, he said ANOTHER 40 minutes!!!! Does this guy even have a brain? Or is he just an undiagnosed ret@rd? ... the tire shop down the road closes at 6, wtf is the point now?? I told him F his business and $hitty customer service & he responded with "F*** you bi***" with his thot sitting next to him trying to be sassy with me too. You are all tra$h!!! My daughter got out of day care at 5:30, and I had to pick her up.. but because of their irresponsibility, my mother in law had to take 2 busses to get my daughter from daycare. DISGUSTING! I ended up having my ex have to drive all the way from DOWNEY (where I live) and call his triple A to get me the help I needed. Triple A took 30 minutes & I got home at 8 pm!!!! Insanity!!!!!!!!! I'll be reporting you all to the BBB. This experience was the absolute worst, disgusting, dishonest, disrespectful experience & I wish NOBODY has the same. STAY AWAY from this company. Hopefully you don't speak to your wife daughter or mother the same way.

    Alberto's Towing - Towing service

    Alberto's Towing

    (264 reviews)

    Robert Camacho helped me move my classic car from my old house to my new one. He was super friendly…read moreknowledgeable, fast and efficient as well as careful with my vehicle, there was a lot of traffic on the way there. He was still happy even after all the traffic he had to go through to get to my new place. He also dropped it of right where i needed it. I would highly recommend this business. They have great prices, quality people and fast. UPDATE I used them a month ago and I had to move my other classic to my new location this Sunday a month later. And the new driver Oscar was just as good as the previous driver Robert. He went out of his way to help in anyway that he could to make sure the job was done right and he was very fast efficient and safe with the vehicle. Would highly recommend this business to anyone once again they have great prices, great personnel, and just great service all around.

    Called at 1:30 am after my car broke down safely in the gas station. We contacted 8 different…read moretowing companies, and Alberto's quoted $195 for a 6.5 mile tow in Fountain Valley with a 45 minute to 1 hour estimate. We went with them. Right away we told them the car was a BMW M4, completely dead, could not go into neutral. They confirmed the $195 quote. At the 1 hour mark (2:30 am), we hadn't heard anything, so we called. They said the driver was finishing another job and would call us shortly. At 3:00 am, we called again, frustrated because we could've paid $50 more elsewhere and been home already. They said he'd be on his way soon. We finally got a text saying the driver was en route from Santa Ana, 15 minutes away. He arrived around 3:45 am, over 2 hours after our original call. The driver loaded the car onto the flatbed with no issues. Then came the surprise, he told us the price was now $325 a $130 increase because he had to use "extra pieces" since the car couldn't go into neutral. Hector (tow truck driver) was a nice guy and knew what he was doing, just disappointed in the bait and switch. :/ We had explained the car's condition in detail when we first called and were quoted $195. Nothing changed between then and the tow. The price hike only came up after the car was already on the truck. Unprofessional from start to finish. Late by 1.5+ hours beyond the estimate, terrible communication (we had to chase them), and a shady price increase while the car was being loaded. There were other companies that quoted $230-250 with much shorter wait times. I should've gone with one of them.

    ERS Towing & Roadside - towing - Updated September 2026

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