I run a small fitness and martial arts studio…read more We were looking to expand, so I contacted my brother, who is a very well to do real estate agent in Seattle. He said he'd find me someone here in Austin that I can trust. This turned out to be Steve Shire. The things that I liked most about Steve are: 1. He is very accessible. That was big for me. From previous experience with another guy, I realized that I wanted someone who would constantly keep me updated on our progress. In fact, when I mentioned this to Steve, he told me that if there was any issue it would be that he would provide me with too many updates. That, to me, was a good sign. 2. He is thorough. He took the time to explain things to me, and he seemed generally interested in actually helping me get the best deal I could. I didn't feel like I was just another transaction. I felt like he enjoys helping people and he offered me suggestions and ideas for ways to save money on any future work that I have done to the place. 3. He is a martial artist and has helped a lot of others find a gym. Obviously this won't apply to many people, but if anybody else is looking to open a gym, it's nice to know that you're working with a guy who understands the ins and outs of what you need in a space. In the end, I got a great deal on a space close to my current location. Everything worked out perfectly.

Can't say enough good things about Steve as a completely trustworthy commercial real estate agent…read morehere in Austin. I had space to sublease and he went over everything, educated me on the ins and outs and what to expect. You know you've got someone good when phone calls are returned. You know then he's going to do the same when someone else calls who is looking for space. He kept me updated throughout. He showed up at the time he said he would - took photos, asked me questions and more. It was a professional experience and one I would repeat the next time I'm looking for commercial space. Highly recommend Steve when you're doing a commercial lease. I really could not ask for a better experience.

AIR was great to work with during the sale of our home in Austin. Michelle & Neil were…read moreknowledgeable about the market, communicative and worked diligently to get our house sold in a tough market. We were out of state during the entire process but Michelle & team kept us in the loop and provided insights and worked to get the sale completed. Recommend AIR & Michelle for your real estate needs! You will be in good hands!

Just Win Baby! We…read morefeel extremely fortunate to have closed on our home at the end of January. The Austin housing market went from hot and highly competitive, to rockets to the moon levels. We felt Michelle gave us the best chance to win with every offer we submitted. When our offer wasn't accepted, she had relationships with seller agents to provide feedback back to us on why we didn't win. This level of communication and feedback was extremely helpful with keeping us sane in this crazy market. During the process, Michelle offered helpful advice and guidance on neighborhoods, home conditions, inspectors and more.

Jason was a great help when I was looking for a home in Austin. As a first time home buyer I had…read moreno clue where to start and Jason's 20 years of experience in Austin was invaluable. He knows every neighbor hood in the greater Austin area and understands the market. He knew exactly what bid it would take to get the houses we looked at. If your looking for a house in Austin Jason will be a great choice, especially for a first time home buyer like myself!

Jason initially engaged with me regarding my rental, but ultimately refused to take it on after…read morewasting a full week of my time waiting for a property viewing. Only then did he disclose that he does not handle rentals below a certain price point, which he should have communicated upfront. He referred me to another real estate company that has been disappointing, and I am now stuck dealing with the consequences. Overall, an unprofessional and frustrating experience that I would not recommend.

The company I work for has utilized the property management services of Jones & Carter for about 20…read moreyears. Donna Jo and the rest of the staff have always been professional, courteous, and knowledgeable. When we've needed a new roof, Donna Jo has done the leg work to find quality roofers at a reasonable price. And when the tenants have an issue or complaint, she lets us know right away so it can be timely addressed. Years ago, we had a major plumbing issue, and the Jones & Carter team were there to help us at each step. Owning and managing a property out of town is difficult. I'm so glad we have Jones & Carter helping us.

Very experienced and professional, the transaction was conducted in a timely and professional way,…read moreI would recommend this team for any real estate sale or purchase

This is not my first, or second, or even third experience working with the RJF team at Keller…read moreWilliams, but I keep going back because of the exceptional experience they provide. Buying or selling a home can be an extremely stressful event. Everyone on the RJF team is so friendly, helpful, organized, professional, and overall fantastic, and the team makes the process seamless, low stress and even fun! They support along the way, and grateful when you, as the client do what you're supposed to do, and they are excited when the transaction closes. It is a true pleasure to work with the Rob, Ryan and the entire team. Call them the next time you need help with a real estate transaction. You will not be disappointed!

The RJF team was exceptional in all stages of selling out home, from staging, to listing, to…read moreclosing. They sold our house very quickly and at a great price and were so kind and professional throughout the process.

I've had the pleasure of working with Katy Hall as both a buyer and a seller, and am a repeat…read moreclient for that reason. On the buying side, she is patient, knowledgeable, listened to my wants vs. my non-negotiables, and guided me through every step with clarity. As a seller, she brought strong market insight, strategic pricing, and excellent communication, which ultimately led to a smooth, successful, and speedy transaction.

I want to commend Araceli Frazier for an extraordinary job selling our house. She was with us from…read morerenovation to closing and provided excellent recommendations on decisions we had to make along the way. She went out of her way to hold open houses almost every weekend while on the market which generated a steady stream of potential buyers. I would highly recommend her to anyone buying or selling a home in the Austin area. Her team made the entire closing process easy.

If this agency could be rated a zero, that's what it has earned. I would definitely not recommend…read morethis realty company. Samantha, who self-described works for Volt, was rude and would not leave when requested. Unacceptable. Will be writing the board of realtors, as well. There are too many great agencies out there. Skip this one.

I couldn't have asked for more from a realtor. In fact, I definitely wouldn't ever have imagined…read morethat my realtor would be as much help, and make our home buying process as pleasant, as Tony did. My girlfriend and I decided to start looking at homes in June 2020. We found Tony online and loved his reviews. After touring our first house, we started asking him basic, first time home buyer questions about the market, the process and what we needed to make an offer. We knew nothing. Tony patiently took us through everything. There was never any pressure to commit to him or anything. Never did he make us feel like we were dumb for asking something. All he did was answer our questions and say that he is available whenever we wanted to see more houses. It was just positive vibes throughout. The Austin market is crazy, and we saw 30+ houses over the next few months. We lost out on 5 offers. Throughout the process, Tony never pressured us to make an offer, nor to raise our offer. He evaluated every opportunity with us. He listened to our thoughts, and added perspective if we asked. He was our partner. Always knowledgeable always patient. And I hesitate to advertise this because I know he has a family, but he was also almost always available. We felt like we were a team and he was always looking out for our best interest. When we were our most frustrated, Tony assured us that we would get something. He told us not to give up. When we finally had an offer accepted, Tony was as excited as we were. He helped us with everything - mortgage, inspection, and even recommending contractors to work on our house. Tony was willing and advise us long after the deal was done. He clearly just enjoys helping people. I can't imagine having gone through this sometimes stressful process with anyone other than Tony, and I'm so grateful we found him. Cannot recommend him highly enough. Plus, the dude has great hair.

These guys came out quick! Did their thing and moved onto the next! Great communication and price…read more I will use them again

10/10. Highly recommend using Junk Generals for all your junk removal needs. They are timely and…read moresuper fair on price. They are fast to respond and just an absolute pleasure to work with. We used them to clear up a few things as we moved and they knocked it out in no time at all.

Recently leased a small property from 360 Properties during a transition between homes for a year…read more I am happy to 100% attest that my experience was exceptional and if I didn't find such a great deal on a new condo I would have stayed at the property indefinitely. Had a few instances with the water heater, the disposal (of course). and a toilet float which were efficiently addressed by the maintenance crew within a few short hours of calling in. Any time I would call into the office for maintenance, or questions regarding the move out requirements, etc. the staff was always attentive, friendly, & quick to respond. Moving out was easy as 360 Properties have predetermined cleaning & pest vendors who are also quick, courteous & sensible from a cost perspective. Without a doubt, Nicole & her staff put forth tremendous effort to serve the tenant while being a true advocate the owner. I would highly recommend 360 Properties and if I keep and lease my condo in Cat Hollow, I will definitely use 360 Properties!!

I would strongly caution others before engaging with this property management company based on my…read moreexperience. The move-out process raised significant concerns. The fees assessed appeared excessive and disproportionate, and the property condition evaluation did not reflect a fair or reasonable distinction between normal wear and tear and actual tenant-caused damage. The overall assessment process lacked transparency and consistency. Additionally, tenants are required to use designated vendors for move-out cleaning (which quote me $500 stating price and no this is not an exaggeration), Carpet Cleaning Services, and even mandatory pest control (Originally quoted $250, then negotiated to $125), which presents a concern due to the notably high costs associated with those services. If you have pets on the property, your move out cost will be significantly higher as well. This requirement limits flexibility and places an unnecessary financial burden on tenants. Throughout the lease term, maintenance requests were not addressed in a timely manner or even addressed at all. Delays in repairs suggested a lack of responsiveness and attention to tenant needs. I am fully aware that I signed a contract but that does not mean that my experience is invalid and I refuse to have an owner of a property management company dismiss my opinions, something we are all entitled to by the way, purely because I am a tenant. I had to wait to receive the remaining balance of my security deposit before posting this review due to concerns of retaliation... something a tenant should never have to be concerned about. Based on these factors, I cannot recommend this company. Prospective tenants and property owners may wish to carefully evaluate these concerns before proceeding further with 360 Properties. Please take the time and read the other reviews that clearly outline a consistent pattern of concerns one should be interested in before entering into a formal contract with this company.