Simple, easy processing steps online and in the store. Happy and satisfied how well maintained and…read moreclean the bicycle is when we picked it up and rode in it about 30km. The building is also designed with parking convenience. Even the website was well developed when bookings were made, reasonable pricing and friendly and helpful staff.

We rented a bike, from Zoom for a self-guided tour of Niagara-on-the-Lake. We only needed one bike…read moreas two of us (including me) brought our own. From the start, their custom service was outhandling. We rented the one bike for three hours (the half day rental) and we were a bit concerned that we might not be back within the three hour period because we wanted to ride as far as the falls. They said not to worry about being late with the return if needed, they are lenient. We also asked them if we could borrow a hex key to raise the handlebars on my bike. A short time later, not only did someone came out to the parking lot with a hex torque wrench, but he also made the adjustments to my handlebars. However, he found that after raising the handlebars, the brake cables would no longer reach, so we took the bike into the shop and two people started working on setting up my front brakes. After they finished, they said that the work would be no charge because we rented a bike from them, but I asked them how much this adjustment would have cost. They said about five dollars, which I thought was very reasonable. So, on my insistence, I paid the five dollars anyway because they deserved it for demonstrating good customer service, in going out of their way, and for the time they spent to adjust my bike. In addition to their excellent customer service, the bike that we rented was in excellent shape and very well maintained. The bike was a Trek hybrid bike and cost $20.00 for the three hours (we returned it on time, so we didn't test their leniency after all).

My friends and I decided to do a self guided wine bike tour. It was a lot of fun renting bikes from…read morethis cute little bike shop. All the bikes were picture perfect and very cute. Easy to ride and safe. We got to tour 3 different wineries: Hinterbrook Estate Vineyard, between the lines and limited distillery. Owners are a friendly and easy going brother and sister duo with their cute dog. Not much of a guard dog though . Easy to pick up and drop off bikes. The owners even do a complimentary service of picking up your wines for you from the wineries so you do not have to carry them.

We were blown away by our visit!…read more Steve was very attentive to our needs. He was able to accommodate a last minute booking at one of our wineries, and made sure we were 100% comfortable in our visit from start to finish. We are looking forward to coming back here. I highly recommend Vino Velo as the go-to bike and wine tour!

Brought my vintage road-wreck in for a spruce-up. Erik's wise counsel prevented me from blowing a…read morewhole lot of money on it - vintage as in years only... I compromised on my wish list and only did what was necessary to enjoy the bike for a while more. Runs like a charm.

I met Eric back in 2014 and I had an issue with my mountain bike. Amazingly, he came to my house…read moreand took the bike to his workshop. His customer service is second to none and I would highly recommend him to anyone.

My partner happened upon Ebikes Delivered on a trip to Niagara Falls, and the experience was one of…read morethe highlights of our vacation. We are avid cyclists, and are out and about as often as we can with our ebikes at home. So we like to explore in equal fashion when traveling. And this service 'delivered'--literally and figuratively. Jordan was such a pleasure to deal with. He drove the bikes to our hotel ahead of schedule, and explained in detail how they worked. Ebikes are idiosyncratic in features and occasional shortcomings, so we took them for a brief test-spin around the parking lot to 'break ourselves in.' Jordan also gave us some tips and recommendations for enjoying our ride. The bikes were easy to use--despite their large size and weight--rugged and durable, and the battery charge was still near full after a full day and nearly 30 miles. We were able to navigate some unpaved terrain with no issues at all. Ebikes Delivered is the best way to enjoy the American side of Niagara Falls, the islands, and the river trails. It is scenic and beautiful, you really get to see everything, and easily ride through it all the entire way. We highly recommend Jordan and Ebikes Delivered. We were 'spinning our wheels' on the last day of our vacation, but in the best way possible.

This is a great way to see Niagara Falls and get to experience the whole area!! As someone who…read morerides a motorcycle, these bikes were surprisingly fun! I recommend these for someone who is visiting for the first time or for a date night to see Niagara Falls in a new way.

This was for the octoberfest 2024. The set up was great with tents and long tables. They had a…read morefood service in the convention center and a drink station for beer, pop and water. They also had a souvenir shop with hats, scarfs and halos. It was great to see the long tables and everyone get in the spirit. One thing I did notice they took down an eye sore along falls street, not sure what is going up, but hoping it would a nice sitting area to enjoy falls street. Maybe a stage for music. Happy Fall everyone!

I love coming down here with my 2 sons…read more They have food trucks & restaurants up & down the street . They have outdoor seating for some restaurants. They have a big chess game which is cool to play. Idk if they still have the big checkers or not to play . Big seats to Lounge in, There was a ping pong table that me, and the boys always played on , Amongst other games to play on the sidewalk and a huge chalkboard for people to write things down on, but what they love about Niagara Falls . It's just a fun atmosphere whether you're just going there or if you're on your way to see the Falls or after you leave the fall sit down and just relax or just play some games or get something to eat.

Very good staff, always repair my bike quickly and efficiently! Love this bike shop! They are also…read morevery reasonably priced!

Got a bike for Christmas and was also gifted with a extra Package that was paid for to have it…read morefitted for me. I waited because I didn't feel comfortable to go in during covid only to find out they would no longer honoured it. Could believe it, the bike cost $1000.00 plus more for all the extra he bought for me. Poor customer service if you ask me. My boyfriend is since shopping elsewhere for his bike

This was a life saver. Had a bad knee and was not able to get around niagra Falls so well and we…read morelooked on line and found they rented scooters. Owner was extremely friendly and helpful.Thanks to them I was able to enjoy my vacation with the rest of my group. Would highly recommend.

Good prices, owner is friendly, and one of the only bike rental places in Niagara Falls.read more