I would think twice about using ESP Electric. My partner Eric contact ESP and set up a time to get an estimate but on the day they were supposed to come, no one showed up. He sent a text to inquire and got an apology that something was wrong with their scheduling software. Understandable. So someone comes out and give an estimate the next day and we schedule the service. for the following week. The day before the service we did not hear anything so we reached out and was told it would be delayed a day because someone was sick. We did not hear anything again day of the service, no response to texts, no response to calls. Finally found a different number that someone answered and were told it would be delayed again because the place they rent their equipment had already rented the trench digger. I found one that was available at Home Depot but ESP had already send the crew that was schedule for my appointment somewhere else. I was told this 4 hours after they were schedule to arrive. No one called to tell us there was a delay, no one reached out at any time. This is extremely unprofessional. I had plans that had to be canceled that I could have worked around if there had been proper communication. read more
