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    Esperanza Eating Disorders Center

    3.2 (6 reviews)
    Closed Closed

    Services - Esperanza Eating Disorders Center

    Family therapy

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    4 years ago

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    5 years ago

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    Klarisana has saved my son's life. We've been everywhere and done everything to help with his…read moretreatment resistant. While Ketamine is a wonderful, proven therapy, it is extremely important to find the right healthcare provider. We've been to both of Klarisana's locations and love it here! I never thought I would get my son back. And while there is not a cure for his illness, Klarisana has been the best decision we've made in finding our miracle!

    I spoke to Gabi over a 15min discovery call. She is the…read morerudest person I've ever 'spoken' with. Not only did she 'correct' me on several occasions when I was referring to IV possibilities, saying 'AGAIN, LIKE I SAID BEFORE, ITS IM THERAPY', at least 8 different times, but she treated me like a child over the phone. I'm 52, almost 53, so I've got more patience than I want to possess. Gabi is NOT recommended for a quick 15min call. I'd rather talk to my Dog. Gabi, also interrupted me MULTIPLE TIMES & stated with disdain, 'LET ME FINISH WHAT I'M SAYING!', as if I interrupted her with an expression of not understanding her overly bearing phone etiquette. Gabi needs to LEARN & REALIZE that she is NOT above patients or just people in general. I WAS looking forward to the call, but she caused me even MORE C-PTSD & ANXIETY than any other Mental Health Clinic ever has. She also hung up on me towards the end! I was wishing her a great rest of her upcoming weekend, but before I could wish her well, (which I had to really keep my disappointment & frankly, high blood pressure that was rising inside of me in at bay). I DO NOT RECOMMEND KLARISANA SOLELY BECAUSE OF THIS 'HOLIER THAN THOU', NARCISSISTIC, EGO- TRIPPING PERSON, GABI, based on her tone of speech, her choices of verbiage, and her blatant and intentional RUDE, UNPROFESSIONAL & DISGUSTING BEHAVIOR... *HOWEVER, I HIGHLY RECOMMEND PHOENIX MENTAL HEALTH CLINIC IN SAN ANTONIO ON MEDICAL DRIVE INSTEAD*. THE STAFF THERE ARE COMPASSIONATE, CARING AND KNOW EACH PERSON BY NAME & PREFERENCES! OVERALL, BECAUSE OF GABI, WHO IS SUPPOSED TO BE CALMING, PROFESSIONAL & FRANKLY, KIND...ESPECIALLY AT A MENTAL HEALTH CLINIC WHO IS SUPPOSED TO CARE FOR people suffering with CPTSD, SEVERE ANXIETY, SEVERE DEPRESSION & everything else under the sun, I WILL spread the word of how I was treated by GABI. As a person who knows their own High Value, intelligent enough in discretion & discernment of Right from Wrong and also a BREATHING PERSON who doesn't tolerate blatant rudeness or disrespect, will always choose a compassionate clinic, that possesses & actually PRACTICES, genuine kindness and most of all, a Mental Health Clinic that practices and believes in Humility. GABI SHOULD NOT BE A 1ST CONTACT PRESENCE, OF ANY CLINIC OF ANY KIND. SHE HAS CAUSED ME UNEXCUSABLE HARM & DISDAIN.

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    Mindful Health

    Mindful Health

    1.7(3 reviews)
    3.3 miStone Oak

    My son sees one of the therapists here and they do okay together. Beware of trying to contact…read moreanyone by phone though, they never answer, and almost always transfer you to someone else if they do, and never return phone calls if you have to leave a message. I have called and left two messages this week to cancel an appointment for next week but I got a reminder text about the appointment... I am not calling a third time and will refuse to pay the $125 no cancel fee if they try to collect. Hire someone to answer the phone and have them be able to process requests, or teach Jennifer how, she transferred me to voicemail the first time I called.

    My experience at Mindful Health was a roller-coaster of emotions and I left feeling worse than when…read moreI began treatment. When I sought out treatment, I was only interested in medication management and individual therapy. After my intake assessment, I let Valerie Sullivan convince me to try group therapy; in retrospect this was a mistake. I participated in the IOP program for 2.5 months before I was summarily discharged (after I spent $4000 on treatment). However, when I started the program, I was so hopeful. My primary therapist, Sarah Gonzalez, seemed so kind and caring - my initial therapy sessions were good. I opened-up to Sarah in a way that I had never opened-up to a therapist before; I trusted her. I was honest with my therapy team about my depression symptoms including the SI - too honest as it would turn out. I thought I had a good therapeutic relationship with Sarah. I thought she understood why in-patient treatment was not an option for me. I have no one to take care of me and my past experience with in-patient treatment was so terrible I would never consider trying it again. As much as I overthink things, I never imagined that I would be immediately discharged from therapy for refusing in-patient treatment. I wanted so badly to be honest with my therapist and to be understood. I was also on several medications during the course of my treatment and was experiencing intense mood swings; I expected my therapy team to be more understanding. Now I am still devastated that I was discharged from Mindful Health with no referrals and no follow-up from Sarah Gonzalez. I feel that she ripped open all my scars and left me to fend for myself. I still find it absurd that I could not talk to Sarah or Valerie about my SI in detail. My psychiatrist, Adrienne Estabillo, was no better. I found him to be cold and emotionless. I found no support or resolution for my most serious symptoms. If anything, group therapy (IOP) made me feel worse overall. I do not understand why Valerie forced me into group therapy where I could not discuss SI or traumatic experiences in detail. I understand why these things are not discussed in group therapy, but I should have been permitted to start individual therapy at the beginning of my treatment. Now I have lost all faith in counseling, and I do not see how I could ever trust a therapist again. My ongoing battle with mental illness will be won - or lost - alone because all I have is myself. Sarah Gonzalez, Valerie Sullivan, and the Mindful Health team failed me completely. I hope you have a better experience.

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    Esperanza Eating Disorders Center - c_and_mh - Updated July 2026

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