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Esplanade Gardens

4.0 (5 reviews)
Closed • Closed

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Advanced Rehabilitation and Healthcare of Live Oak

Advanced Rehabilitation and Healthcare of Live Oak

2.3(9 reviews)
1.1 mi

I have been a patient at advanced 2 times for 100 days the first time was April 2025-July 2025. The…read morenext time I was there was feb 2026-May 2026. Most of the staff were excellent but I had one staff member a cna tell me what I needed to do to get back in my bed. Not a nurse or therapy. She said it was because I am leaving in the next 15 days but no one in management or admin or the plan team talked to me. She had no business talking to me about my daily therapy. Total hippa violation. I asked the plan team to file a grievance for me and again I never heard back from anyone. I was suppose to get a prescription called in for pain meds or at least talk to the dr about a prescription. Again no one has gotten back to me. My team for home health will be getting the prescription but not until the 10th so i am doing therapy on my own and no pain meds I just have to deal with it. I found out recently that advanced has been sold and they will be under a new name and owner. Hopefully the staff members who wronged me and didn't seem to care about my feelings and my privacy will be better in the future. I am thankful for the handful of nurses and CNA's, and therapists that took care of me. Too bad the upper staff and the administration staff can see what they are doing and treating the patients. My rating today is -1 last time it was a 5. I'm sad on so many staff members that have left there. They were beyond excellent to the patients. Thank you

My mother is very happy with her residence at Advanced…read moreRehab. I am so thankful for the help and care they give her. She always says they treat her well. She likes almost everything they serve her to eat, and Lisa Marie makes sure there's plenty of activities to keep her occupied. My mother is 98 years old, but still very social and has so much to look forward to. She does not just stay in her room. She joins in on activities and looks forward to her days. I also appreciate how thoughtful the aides can be with her. They showed her attention and care, and all of it is so important to me.

Esplanade Gardens - retirement_homes - Updated July 2026

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