I went here instead of my regular place due to scheduling. The lady that welcomed me was very nice and friendly. I learned that she couldn't do my nails because she didn't know how to do dip. The next lady seemed very inconvenienced that she had to do my mani and pedi at first. Fast forward a week: my toes are chipping all around my toes which is something I never experienced within a week of getting them done. And one of my finger nails was splitting in half. I went the following morning as soon as they opened to avoid appointments etc. I was basically dismissed because I didn't have an appointment although their sign says "walk ins welcome". Instead of taking the dip completely off and starting over she decided to just put more dip on top. Which, I asked her why considering my nail was split underneath. Her response was that she does it like this all the time. Well, 3 days later, my nail fully split in the middle of the nail bed. This was an additional 4 days of pain that could have been avoided had they just fixed them correctly. I won't be coming back here. read more

Manicure and acrylic filled on nails with gel polish. Pedicure with gel polish. I've been a client for years and Cam is amazing. My nails and toe nail Polish last weeks without chipping or breaking. read more

Essence Nail Spa - Nail Salons Near Me - Smyrna, Tennessee

I had a dip manicure done here 2 weeks ago, I was absolutely impressed and thrilled with the results. The technicians were kind and did a wonderful job. The shape and color turned out beautiful and I will be going back. read more

I started to get my nails done as a little self care time away from my daily life and I haven't been happier going to Essence. I have found my girl, Cameron, that I go to consistently now. She remembers who I am and I've only seen her a handful of times. She does such a great job, accommodates my schedule and I am truly pleased with her and the environment. Everyone is so sweet and fun to be around. I will keep coming back! read more

Essence Nail Spa - Almond shaped acrylic nails w/gel polish on top. - Nail Salons Near Me - Smyrna, Tennessee

First, I have to say that they do a great job and provide excellent customer service. My only tiff is the price for dip nails and the color selections - which I had more to choose from. With this consideration, I rather drive back to Nashville or Murfreesboro to my nail shops read more

Hot stone pedicure is a life saver. Jen does a wonderful job. This pedicure is a little more expensive, but makes the legs and feet feel wonderful. read more

I love getting my nails done here. Jennifer Sam and the other girls do a wonderful job and have been very strict with COVID regulations since they were able to reopen. They will take walk-ins if they are not all busy. Check the, out! read more

Essence Nail Spa - My nails are ready for Christmas! - Nail Salons Near Me - Smyrna, Tennessee

No business is perfect when run by humans, but the women of Essence take ownership of their domain. I have been a client for five years and have noticed there is little to no turnover with personnel. This speaks to good management which results in quality customer service. I have a "favorite " tech, but I don't want to share her name publicly to prevent her for getting to busy for me! But, I will say, I have been pleased with the service of each tech. You can't go wrong at Essence. read more

Literally the WORST pedicure I've ever had. For starters, I called before hand and was told to come in. When I get there, nobody unlocked the door for me. I had to call THREE times to be allowed in the building (yes, I had a mask). I was sat with my feet soaking for over 30 minutes before someone actually came to assist me. Upon the actual pedicure, everything was rushed and not competed. My pedicure person didn't clip my toenails all of the way. They're literally pointing to the left. She was attempting to get to her next client to the point she failed to touch the backs of my feet. This was the worst pedicure I've ever had... word to the manager, organize. My poor friend who came with me actually didn't have a chance to have a pedicure because they took forever. DO NOT RECOMMEND. I'd like my $40.00 back. read more

I do not recommend going here, my gels yellowed in 5 days and they refused to give me a refunded because they preformed a service no matter how bad their product was. Highly unprofessional. read more

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I have been coming here for years and they are the only place that I trust. It is clean and the workers are friendly. They do an excellent job every time. read more

I LOVE this place!!! Newly remodeled, very clean, excellent nail technicians!!! I was very impressed and loved my nails!!!! I'm happy I found my new go to nail salon!!!!! read more

Essence Nail Spa - Nail Salons Near Me - Smyrna, Tennessee

I had a mani/pedi on a Thursday to go to a celebration of life out of state. I drove all day Friday to get there...9 hrs. Saturday, getting ready for the event, I noticed that my color had badly faded. it was embarrassing. the manicurist talked me into a "gel". Fast forward, I then drove to another state to take care of my Mom for 2 weeks so my sister could go on a vacation. Another 9 hr drive. While there, checking out groceries, the cashier asked what color I was wearing. I told her "gel gone bad". We laughed. In researching gel nails I found out that sunlight fades them. Hello 18 hrs of driving! Why wouldn't they tell you that? I got home Sunday from TX (14 hr drive) and went to the salon Tuesday morning. I spoke with the manager, who was not willing to listen as soon as she heard the problem. She spoke over me, repeated herself that they do not give refunds, and had the audacity to tell me that I should have called her that Saturday morning when I noticed the color change. was she going to drive 9 hrs to fix it?? why would I call her? She mentioned the owner so I asked to speak with them. She informed me that they were out of the country. Yay for them, but maybe have a more customer service oriented person in charge. This woman was downright rude. I provided dated pictures to her to prove when this happened. She wouldn't budge or refund. She was gracious enough not to charge me to have the nails removed. The girl that removed them told me it happens all the time. I told her they should let people know. They charge enough, they should stand behind their products. I live in Smyrna, TN....not San Francisco. Couldn't figure out how to change the location on Yelp. read more

I went in for a gel manicure and was seated right away. I was there for almost an hour, which is way too long for a gel mani. I was not offered anything to drink the whole time I was there. I feel like my manicurist did a lazy job.. my nails do not look even and the edges do not feel smooth.. Also, during my manicure she picked up and was on a personal phone call. It's my second time here, my first experience was great and my nails looked wonderful. I would go back however not with this girl.. I can't remember her name, her work station was the the one all the way in the back to the left, right by the wall. read more

Essence Nail Spa - Gel manicure - Nail Salons Near Me - Smyrna, Tennessee

I went there for many years and it was good, they change people and or management often, it was the worst pedi ever. I will not go back. Don't waste your money! read more

Best place I have been to in a long time. I have reviewed other nail salons and shortly after I have been disappointed. The quality of work is top notch. Another mail salon messed up my nails. Cameron at Essence took the time to fix them. She did an amazing job. I will continue to use them. read more

Essence Nail Spa - Nails @ Essence Nail Spa - Nail Salons Near Me - Smyrna, Tennessee

Made an appt for a manicure with gel polish and was attended to promptly when I arrived (they do take walk-ins) My technician (Sim) was friendly and offered me a beverage. She removed existing gel polish, had me manicured, and re-polished within about 30 mins! I was very pleased with results and the efficiency. The salon itself seemed clean and well-maintained. Good value too, I was charged $35. I will definitely go back! read more

Horrible customer service. I've been sitting here for almost a half hour and they just keep walking pass. All I wanted was a pedicure and they're acting as if I'm not even here. read more

Wasn't happy with my experience usually they are pretty good but this time I went yesterday and I waited and waited and nobody came up to me and ask what I was there for all the employees did was smile. I thought it was very rude so then I left and found another nail salon that was much better. read more

I used to go to Essence before they swapped owners & everyone became extremely rude. I had my nails done by Cameron who did a great job, so a few days later i went back to get my toes done. I was with a friend and when we walked in everyone just looked at us & kept on doing what they were doing. We wrote our names down on their check in sheet and sat down to wait. Not thinking a thing of it, Cameron came and asked who was next & we said that we were. My friend was getting powder dip so they went ahead and sat her down to do her nails. The entire time they were doing her nails no one became available and no one came in so I'm thinking Im still in line for my pedicure. Toward the very end of my friend's nails being done a couple came in for a pedicure. Mind you I have probably been waiting ~40 mins, but that was ok because I was under the impression that I was next. Cameron then went to turn on two pedicure chairs and then returned to my friend when I reminded her "I'm waiting for a pedicure too, just to remind you." She then said, "Ugh well you didn't tell me" In which I responded, "No one asked and I wrote it on the sheet." She walked away and prepared my pedicure chair and did my entire pedicure without speaking to me. Not to mention we complimented her work MANY times and she ignored us every single time. She was extremely rude & so was the lady doing the girl's nails next to us. I felt very unwelcomed and will not be returning due to the overall negative energy toward the customers at this place. Anyone looking for good nail places should look at VIP Nail Spa and Smyrna Nail Bar! read more

I just sat there waiting for 45 minutes to get a nail dip only to be told that they couldn't do my nails today- you could have told me that when I came in and told you what I needed. I will not be back! read more

My go-to nail salon! The wait can be long if you don't time it just right, but it's definitely worth it. The employees are extremely friendly and I've never been anything but satisfied with my experience! read more

Popped in for a pedicure mid-afternoon on a Thursday. Didn't have to wait too long. I had the hot stone pedicure, which was very relaxing. My manicurist was friendly and nice. I also had my eyebrows waxed. The price for the hot stone pedicure was a little high from what I am used to ($50), but service was good. Wouldn't hesitate to stop by again if I am in the area. read more

This place was ok. The place was empty; there were only about 4 or 5 people in the spa. My mom was seated right away because she was getting a pedicure, but I waited at least 5 minutes for my manicure. When I was seated, she was pretty nice. What I didn't like was when she put my nails in the water to do another girls' nails. By the time she took them out, they were starting to wrinkle. Also, when she pushed back my cuticles, one of them started to bleed. She didn't take off my last nail polish all the way; she left most of it on there. Another thing was when a man walked in saying, "I'm here for my nails." One of the women said "It's gonna be at least an hour wait." That didn't make any sense to me because there were so many chairs open... I'm willing to go back, and I hope that it will be better next time. read more

I absolutely love this nail spa! My nails always always always turn out perfect! If I ever rush, and go somewhere else , I regret it every time and come back to essence to fix them! They are so sweet, and very attentive . My toe nails are perfectly polished, and it stays well! My acrylics are perfect every time too ! Love this place! read more

I can only hope that the mani/Pedis are better than the customer service - I walked in to give them a try - looking for a nail place close to home - it was almost 4:00 & apparently they close @ 5:00 ( I didn't know this) - when I walked in - I was asked what I needed & I replied mani/pedi... so she says something to another manicurist - nothing to me - didn't speak the language so I had no idea what was said. so I waited a few minutes & said how long will it be? I could see that they were busy. and the other manicurist spoke up and said about 40 minutes. So I said ok I will come back and the first lady said we close at 5:00! no apologies - nothing. I guess they have enough business they don't need any new customers! Which works for me as I won't go back. who needs a RUDE manicurist... read more