I know that the word "delicious" isn't typically used to describe a spa experience. But that is the…read moreword that comes to mind every time I walk out of a massage session with Claire. The price to experience ratio is unparalleled. As a person who has struggled for years with tension headaches, I have a couple decades of experience with massages. So, in this particular area, I can recognize something special when I see one. From the customer service at the front desk to the expertise during the massage, the calming atmosphere has me walking out of there a new woman every time. I recommend this spa to anyone who is looking for a delicious treat for your soul.

What a lovely place to get pampered! The decor, temperature, music, size- all of it created an…read moreintimate, clean experience. And, of course, the staff contributed to that with their warmth, friendliness, knowledge, and skill. I got a regular spa pedicure and shellac manicure. The technician got my nails to the perfect length so that they didn't tear (a rarity) and the shellac is still perfect, a full 2 weeks later. Those 2 weeks included travel and theme park, so there was a LOT of hand washing, and not as much moisturizing as there should've been- the state of my nails is better than expected! My toenails are also still perfect, despite hours in saltwater, digging into sand, and no cuticle oil. I will definitely be returning here, and highly recommend it!

This is going to be a long review…read more 1. Front-desk were professional to their price Massage Envy charge, felt like hotel check-in experience. I was there 15mins earlier. He checked me in, and explained the process well. I used a gift card for the service, the card had issue, and front-desk deal the situation professionally to not show any concern to customer, and report to his manager for questions, and got answer in a acceptable waiting time. Good job! 2. Massager was good listener to my needs. I told her about my symptoms, and let her made the decision how massage processing. She spent 1 hour, preforming full body massage from my back to my legs. I notes her my right side of body hurts more, and I felt she enhanced her strength after noticing. Good improvement. I stopped her continuing my legs, because one hour massage I felt it doesn't meet my expectation as therapist because I told her and front desk that my body was stressed and pain. She recommended other therapist for the level of the "Deep" I need for my stress level, and she provided how I would like to use rest of the time focusing on my pain point, and took my suggestion switch different techniques toggling around my pain point. Good Job! 3. Massage Envy internal system and management system were the major problem of the entire experience. I was being told from the manager that my gift card was used May 2025 by the person who gifted it to me as a birthday gift, and I ended up to pay full price for it. I didn't have any issue take this payment but why the store manager delivered her manner like mafia or accountant from a very tight company? I think if Massage Envy wanted to provide hotel check in experience please do it all the way to the store INCLUDED store manager. I never saw any Lobby Manager deliver this type of manner for 90 mins service with this type of high end price. Second, WHY Massage Envy allowed their stories selling gift card that can COULD be used from the original account owner? I thought I was gifted from my deal friend, but now I feel boomer from my friend, and I feel boomer the name of Massage Envy. -------- I give two star because I feel the front desk and massager where doing their job well, so it from 1 start to 2 stars

I went in to get a cut as it wasnt busy. This was on 11/4/2025 at your Aopomattox salon. The man…read morethat cut my hair screwed it up so badly. I called immediately when I got home. I spoke with Stella. She told me to come back & she'd try to fix it. She tried but my long hair that I only wanted about 2 inches off is now to my shoulder , one side is layered the other is not & one side is still longer. Will never go there again, ever.

On my first visit, I made the aged mistake of arriving not just early by minutes- but by a day!…read moreThey helped me laugh it off and shoehorned me in for a quick visit with the doc (I had no issues right now) and they all could not have been more pleasant, helpful, or accommodating. I think I've happily found my new dermatologist! The office is clean and bright, the staff pleasant and professional, and the doctor friendly and easy to talk to, and - to my embarrassment and relief, they were understanding of this patient's foibles!

I had my first appointment here this morning. The staff was extremely helpful and friendly, the…read moreprocess was quick and easy. I felt very comfortable and cared for, all my questions were asked and the facility was clean.

Could not be more annoyed right now. I went in there naturally very blonde. All I needed was for…read morethem to fix my "money piece". Told her to leave my naturally bright blonde but just to fix my bangs, and that I have a black tie dinner in 4 days... I left with my whole head totally ashy, washed out, dark blonde- ish... which, by the way, I still have no money piece to. When I told her it was too dark she told me that I could schedule an appt in 3 months to add more blonde back to it. Then she proceeded to charge me $250. I will not be back.

Maven salon is great, as long as you're completely satisfied. However, if you're not and you ask…read morefor a touch up a day later they will ignore your texts & try anything to get you to not come back. I finally got them to give me a follow up appointment (an hours drive) @ 6pm. When I got there I wasn't offered coffee, water or anything. I was received with looks of disgust, like a pack of she devils. I was told my hair is exactly the color I wanted. I was told there was nothing they could do to "make me happy". How presumptuous of them to think they know what would make me happy. I was escorted to the door with a promise of a call from the manage and a refund, (yeah right). Two days later, no call & certainly no refund. This is one of those places that's run by snotty nose little bitches, and if you don't fit that mold you're not welcome.

Driving down Main Street, with construction ongoing, seems to make it so much more challenging for…read moresmall businesses to weather the challenge of Covid19 and parking woes. Imagine my surprise upon seeing a new spa pop up in thes times!! I booked online and met with Alexis, the professional slated to do my brow wax and tint. Upon checking in, found a bright airy space tat was inviting and comfy. I opted to upgrade to brow lamination. I am so pleased with results and more importantly Alexis took the time to carefully describe each step and patiently customize treatment to my preference. Thos is a gem for Lynchburg and I highly recommend it!

Darla is fantastic. I always feel safe, confident, and comfortable after each of my visits. I had…read morenever been to an esthetician due to fear of discomfort/judgment, but I felt at home the moment I walked in. The workspace is clean, the office is cute, and I look forward to my appointments! Thanks Darla!

I've been going to this place for years. I can't find anywhere that does a better job on facials…read morethan this place here. Sam does an amazing job. Very relaxing, professional, and great service. Best facials

Got a peel for my acne and hydra facial for dryness and it brought life back into my skin! Hormonal…read moreacne cleared after a few days and helped with clusters.