Very efficient. Very professional :) lasers are virtually painless. Happy with my results !! Will…read morecontinue to come back & reccomend her to my friends.

I had a pleasure to meet Dr Servati today , she is extremely professional and honest. I totally…read morerecommend this place if you looking to look and feel great. She has the latest technology for laser hair removal,something Vancouver is missing. Its not about money to her at all her service and your satisfaction is more important to her. Thank you so much Dr Servati.

Walking there and calling to confirm the address you'd think a Dr's reception would readily give…read moreyou the address of the business, but no, they have to ask you what your name is! Have you ever heard of this? Instead the reception told me that its was on google maps. Why the attitude? Never got the address. So apparently, this Asian receptionist in a Persian staffed Dr's office didn't want to give the address. When I get there and asked for the reason for not giving the address over the phone she says "somebody's having a bad day". I said I wasn't having a bad day. Then her response was "It's a free country"! What does that mean? This receptionist was very rude. Shouldn't be working there. Poor treatment of patients by one receptionist.

They didn't give me the price before starting and at the end they give me a large bill .They…read morerefused to give me promotion price and they answer was that you didn't ask the doctor when you were at the room .

This place is ok. There are a few pros and cons that I've…read moreexperienced here but they can do better. First of all, when I went to the store for the first time the consultation did not seem legit. She offered me a "discounted" price for a service and did not even really explain to me what it is. I did not even know what the original price was so I don't think that the discount was legit. Mary is a great person don't get me wrong. She offers a lot of samples for you to try. Although, she does reuse containers and did put one sample cleanser in a cleaning agent container used for surfaces which does not seem safe. Like can't you just get proper sample containers? She also mentioned that There was a discount for Black Friday for the website that they talked about but, I did not see the sale on the website at all and shipping for products takes forever to arrive. The products that they have are good quality but pretty expensive. There are a lot of affordable skin care products out there. As I gain more knowledge about skin care I've realized that she did not recommend a sunscreen for me or charted any of the products that are recommended or purchased. This would cause confusion on what products to buy. And not a lot of explanation on how they all worked. She also recommended to use exfoliating gloves everyday which seems way too harsh for the face as I think about it. She also answered a phone call during my facial in the room. The front desk lady is always great to talk to and they phone you a reminder for your appointment which is efficient. Very clean place and they have a Great selection of products in the store.

Condescending and dismissive staff. Went in to buy my usual IS Clinical products and one of the…read moreproducts I needed was out of stock. I asked them to order it in for me and considering I am spending hundreds of dollars per single product at this store, I should get helpful service. The sales person rejected and told me to go buy it myself online in a very dismissive and condescending tone. I have been a consistent customer of theirs and I kept my cool, but they don't deserve the customers they get. Definitely avoid this place and skip getting disrespected if you can!

I was in Vancouver in September for business. Was staying at…read morean Air B&B nearby. My back sore from a 15 hour flight to Vancouver need a relaxing massage. Dropped iin to this shop and was impressed with the neat and clean environment. Had an excellent massage by Julie. I slept well that night and felt refreshed for work. I visited a couple more times that week. Recommend the shop, and Ill definitely be back on my next trip to Vancouver.

I'm not sure this is a legit massage spa and not a front for something else.. I've been in there…read moretwice trying to book an appointment and the girls don't want to talk to me and they said something about most of the services not being available because the manager is away? Judging by other reviews on other apps they don't seem to be very knowledgeable about massage.

Lovely boutique style medi-spa with knowledgeable staff and excellent products. From the minute you…read morewalk in and meet the owner Maryam, you feel confident that you're in great hands. She is extremely detail oriented and meticulous in examining your skin before recommending a laser procedure. So far I have gotten two Fotona 3D treatments and loving my skin so much. Can't wait for my 3rd.

It is so refreshing to call a spa for an appointment and have the phone answered by an adult who is…read morefriendly and warm but so professional. I am so tired of receptionists who obviously wish to be anywhere but at their job. Sara is amazing. Highly recommend this spa.

Really not happy with my eyebrow shaping. Should have heeded the previous bad reviews about how the…read moreowner Heather left another client's eyebrows exactly like mine - uneven and filled in with pencil so I couldn't even tell until I got home. :(

Hidden Gem! Jenny…read moreis amazing .. you want strong .. you want soft/relaxing she can handle it all. Always bright and cheery. Computer use always leads to sore neck/shoulders I have finally discovered a cure. Great setting, super clean location. Best Hot Stone in W.Van.

I booked an appointment for 6:30 and the masseuse came to the room at 6:45. Masseuse wasn't the one…read moreI booked the session with either. And I still got charged for 45 minute instead of 30 and either lack of comprehension or understanding from the owner but my questions around this left unanswered and I left very disappointed.