What a great hardware store. As soon as you walk in, someone greets you . I ask the person about a…read moreitem that I needed and he took me to the item and helped me pick it out. The place had numerous employees around the store to assist you on your needs. At check out, as soon as a few people were in line, a second clerk start ringing out customers. The exceptional customer service I received was not just a one shot deal. I had to return later to get something else and I received the same service. There is plenty of off street parking and the store is well stocked with hardware items. The displays were nicely done. I thought the prices were reasonable.

My mother has been a loyal customer of Stewart's Ace Hardware in Clinton for over 7 years. She…read morerecently purchased a $900 Weber natural gas grill (Spirit S-425), believing it was fully stainless steel like her previous Genesis model. There was no floor model to inspect, and she trusted the store's description and history. When the grill arrived, it had only stainless trim, no wheels, and was clearly not the heavy-duty model she expected. She declined delivery politely and even offered to pay the price difference or use gift cards to upgrade to the better model. They refused. Instead of working with her, they issued a refund--and then left her a voicemail telling her never to shop there again. Their own voicemail admitted it was a "snafu" and they "don't normally sell natural gas grills," but punished her for not accepting a downgrade. This wasn't about being difficult. It was about being fair. After over 7 years of loyalty, this was their response. If this is how they treat long-time customers, I encourage others to think twice before shopping here.

Above and beyond! Thank you for helping pick out a wheelbarrow for me and your assistance with the…read moremulch! Much appreciated!

As others have mentioned, the new owners offer outstanding customer service. On my first visit, I…read morewas looking for a particular style of screw for casement windows. A very patient young man helped me with my $4 purchase. And recently, we were able to drop off an old door and to have the screen replaced. They even asked us to bring in the paint and they painted the entire door. Excellent. Highly recommend.

Great small engine repair! Friendly Family Run business in lovely Killingworth below the circle!read more

Great service deserves a great review. Today I was ably assisted by Turk and Etienne in replacing…read moremy non-functioning hedge trimmer. They were friendly, knowledgeable and efficient. Can't ask for more than that. Thanks! Henry G. Madison CT

Staying in Essex over the 4th of July. Came in to have our propane tanks refilled here. Incredibly…read morehelpful customer service. Highly recommend. Wish we had a great hardware store like this nearby

Great little hardware store -- super helpful, friendly, and able to do everything from cutting keys…read moreto filling propane tanks (no tank exchange, just fills). Doing really well with COVID protocols too.

Went here the other day for some hoses for my heavy equipment. Very knowledgeable staff and…read moreeveryone is pleasant to deal with and always great prices

went to Omni for two 24 inch hoses for mini excavator $480 dollar's !!!!!! what a f ing rip off!!!…read moreyou can buy the machine and make your own for that price! they lost more business than they know by changing me those prices. I will post reviews regularly to let people know. also may open a store close by and take all of your business.

Great service, helpful and efficient. I always get my keys done here because they always WORK!…read more Then I poke around and find something useful to pick up for the house. Main Street is fortunate to have this business.

Pleasant and efficient service!…read more For some reason, none of the locks I purchased from the Big Box outlets would fit my front door. And after going through a few brands, I realized they misfit the door in the same way -- which meant the dimensions were standardized and that I was working with an older door. More specifically an older (brass) wraparound... I realized it was the wraparound when I removed the component and held the lock -- fully assembled in the the door, with my hands. The components worked perfectly! I thought about contacting metal working companies, in search of a custom kick plate or push plate (I thought it was called at the time) and so I did: I called Rayco Metal Finishing, located in Middletown CT, and explained I needed what I believed was a custom brass push plate. After they realized it was a surround for a door, they correctly referred me to a lock smith. My money fears were immediately aroused. I imagined spending $300-$500 on a locksmith to come in and resolve the problem -- on top of the $100 I had already spent for the locks. On 21.12.2018 at 0930 AM I contacted a sales associate by phone, in regards to a replacement wraparound I needed for my door. He explained the component was called a wraparound and that I should take a plethora of pictures and come in to the store. In my mind, I feared his services would cost over $100... When I arrived, toting the old wraparound, along with 5-7 pictures on my phone, he recommended a brass wraparound he had on-hand and charged me $25 for it. He informed me that we could go custom later if nothing in the store was suitable. When I tried the wraparound on the door with the new locks in place it fit perfectly. Wow! I immediately ran to my phone and posted a review. 5/5

I couldn't agree more with what Sarah C. wrote. We've lived here for 20 years and Laysville is our…read morefavorite hardware store. Family-owned, a friendly, helpful and professional staff, and they have just about everything we need, including the best gas prices in our area. We feel very fortunate to have this wonderful resource nearby.

A real neighbourhood hardware store where they take as much time as you need to help you with the…read morepurchase of a single particular nail as they do over mixing up paint to an 'imbetween' shade of paint. The 'snake lady' helped me with a particular issue and this is where I ran out to when I needed gas cans in a hurry before Super Storm Sandy. I did have a problem with a key that was badly cut but I gave 5* because they fixed it straight away with no questions and a smile.

Great local business with good prices and very friendly staff. They take the time to answer…read morequestions and offer suggestions depending on your project. BeiGreat quality wood, ery very helpful!

Update: I've been back several times since my previous review, and I've met only one employee in…read morethat time who was personable and warm. I'm glad for at least that. Not the nicest to women, it feels like they look down on you or don't treat you as equal. I wish I got more respect from the employees.