Great local hardware store in Old Saybrook! Everytime I go in there, the staff is incredibly…read morehelpful! I can be describing a tool/part that I need and before I can even finish, Brian knows exactly what I'm talking about and where to look for it! A great staple in the community!

I needed a key made for my Toyota and Saybrook Hardware did a great job making it. Owen, Brian,…read moreCharlie, Mark, and Jessica made the experience wonderful and painless. They worked with me on scheduling. They happily answered all my questions. I highly recommend them if you need a car key made. Janice P (and Marialina D)

Excellent small town hardware store that seems to have everything I always need. The employees are…read morealways helpful with finding things or making suggestions to better your project. The owners are also very friendly. Great place for when you are in a pinch, or when you don't want to drive 25 mins to Lowes for the exact same thing.

Saved my 4th of July. Not only did they have the grill I was looking for, but they set it up and…read moredelivered it on the same day. They have earned a customer for life. Can't say enough!

They can make whatever color you want! My husband was very…read moreimpressed. There were many people to help him.

Our experience with Bob and Greg was pleasurable…read more Knowledgeable and helpful! Purchasing quality paint and we see the difference! We have repainted the entire lower level of our home after 21 years and we couldn't be more pleased!! Recommend this paint store highly

This is such a cute little gift shop on Main Street in Old Saybrook. You'll find all sorts of…read moreunique bags, cards, jewelry, scarves and other assorted nick-nacks. I really liked the bull dog behind the counter, I'm sure he must have smelled my pug on me and started wagging his tail like crazy. I didn't score anything the day I came in but I'm sure if you need to buy a gift suddenly, and you're in the area, SWAG is a great spot for such a need.

Move over HomeGoods there's a new kid in town…read more This place is pretty amazing if you like Pier 1 and HomeGoods you have to check this place out. On my walks down main street I always stop here to check out what new things they have.

What a wonderful local business! Support local instead of big box stores. Friendly, so very…read moreknowledgeable, great selection of products and convenient locations!

Wow just extremely rude staff from the start. The man working at this location was not helpful…read more Basically told me to leave bc i wouldnt find anything i was looking for. Not friendly. Ruined my day.

My mother has been a loyal customer of Stewart's Ace Hardware in Clinton for over 7 years. She…read morerecently purchased a $900 Weber natural gas grill (Spirit S-425), believing it was fully stainless steel like her previous Genesis model. There was no floor model to inspect, and she trusted the store's description and history. When the grill arrived, it had only stainless trim, no wheels, and was clearly not the heavy-duty model she expected. She declined delivery politely and even offered to pay the price difference or use gift cards to upgrade to the better model. They refused. Instead of working with her, they issued a refund--and then left her a voicemail telling her never to shop there again. Their own voicemail admitted it was a "snafu" and they "don't normally sell natural gas grills," but punished her for not accepting a downgrade. This wasn't about being difficult. It was about being fair. After over 7 years of loyalty, this was their response. If this is how they treat long-time customers, I encourage others to think twice before shopping here.

I shop here often but no longer. I called the store and requested a gallon of mixed paint that I…read morewould pick up within the hour. The store can mix at their convenience and I avoid the long lines waiting for them to mix. I offered my credit card over the phone in advance. They said no that I had to come in, order and wait in line. Poor customer service! I do this often and other stores accommodate. This time I called Essex Hardware instead and they had no problem mixing ahead of pickup and said they didn't even need my CC in advance.