The service was very good. They were very hands-on helpful loved it. I had a broom that I couldn't…read moreaccess. They changed it in my room. The people are very nice. Would recommend 10 out of 10. Can't wait till the remodeling gets done.

Came here for a beach day and it was delightful! We rented a cabana and two chairs. Being pregnant,…read moreI wasn't able to sample the alcoholic drinks, but they were able to make blended drinks non-alcoholic for me which was nice. They have a restaurant which does not have a fryer. It's too bad, because I think that if they could do some fried seafood, or french fries they would have the perfect menu!

You need to have the right expectations coming to this resort. It is not fancy but we had a great…read moretime. the food options were really good at the pool bar, buffet was average to above average with lots of options! Our room was clean and had a great view. This time of year the beach is not accessible but we had several great days at the pool. Also the resort will take you to Cramer Beach and pack a cooler for drinks. we took advantage and had a great day swimming and snorkeling. We had a group of 6 and made a lot of friends at the resort. Service was slow at times but nothing horrible just not in a rush overall, we attributed it to island life. It is far away so plan on $30 per person minimum every time you leave or rent a car, the excursions to Buck Island, Christiansted, and the bioluminescence bay were totally worth it!! Just don't envision a bougie resort, this is not it. We didn't need bougie so had a great time!!

I only gave them a one since there are no zero stars…read more No food available at times when they are supposed to be all inclusive. Seven days there never cleaned our room. I contacted Divi corporate and was told via email they would refund 2 nights for the inconvenience. They lied no refund has happened and now they won't respond to my email, as they said contact them if I have any questions. Do you self a favor go somewhere else!! This resort is very badly managed.

Beautiful scene nice bed this is more of a 5 star hotel I would come here every week st croix is…read morethe best

I love the Beach Bar and the overall vibe at this beach. I am here almost every day, and…read moreparticularly look forward to Sunday Funday when a large group of friends gather and enjoy. However after today I'm not sure I will be back on a Sunday, because it was far from enjoyable. The DJ was good and played nice music, however it was too loud to have a conversation with friends. However getting in the water was a good way to enjoy each other's company and the music. Until a boat pulled up right to the beach, cutting off the swimming area and blaring their own music. People pay money to come to this beach, but today demonstrated a total lack of respect for that. I can't even find the right words to say how angry I am and disappointed that our entire group of friends left the beach three hours earlier than we wanted to.

A great place to stay in downtown Christiansted. The hotel is ideally situated, making it walking…read moredistance to dinner and shopping, as well as convenient items. The property is secure, with key access. Has well appointed rooms, everything you need. It also has a nice pool, that seems to be available at night as well. There's a vending machine here to get snacks if you don't feel like leaving the property. They offered me a water when I checked in. Also there is street parking, and they mentioned a lot behind the hotel. I would definitely recommend staying here for a few nights to enjoy a Christiansted and all it has to offer. The price was right too!

Elegantly refurbished hotel located downtown Christiansted. Convenient to shopping, dining and…read morewaterfront. Rooms are large and offer a cocktail lounge, swimming and live music on specific nights. The pool is beautifully decorated and nice place to cool off on a hot sunny summer day.

Pretty nice place overall…read more The people in 103 have hoarded a bunch of what look like the communal chairs on the part of the shared beach that's near their balcony (under several other balconies), and they might make a big stink if you sit in them, so watch out for that (maybe you can help them move the shared chairs to a part of the shared beach where it won't bother them).

Sugar Beach Resort was an excellent choice for my family group. We had the nicest multi-bedroom…read morecondo unit that nicely accommodated our needs, plus with a full kitchen and dining areas (both indoor and outdoor) we enjoyed several family style meals as if we were home. Two grocery stores within walking distance made this easy, plus you could find the local McDonalds, Subway and Leo's Chicken for the inexpensive getaway fast-meal, popular when traveling with children. Daily rental car was inexpensive and they pick up and drop off! This gave us unlimited access to explore the island, shop Christiansted and take in some of the great dining in town. Driving is fun and easy despite being on the opposite side of the road. We really enjoyed and appreciated the on-property experience relaxing by the pool or on the beach as well as quiet times on the unit's private deck. I particularly recommend driving about the island taking at least one full day to stop and explore the remote beaches to the east, rainforest hills to the west and ending the day with dinner at Cain Bay's Eat! Great food selection and a view that can't be beat. Next trip will include scuba diving! Beginners are welcome so non-certified divers can take a 1/2 day class and a reef trip with an instructor.

My go to spot when visiting St. Croix. Lovely,serene…read moreambiance but a short walk to all the restaurants and shops in downtown Christiansted. Manager Natalie adds a welcoming vibe and is a wealth of knowledge about the island. Right around the corner is Centerline car rental. Easy parking right in front of the Sugar Apple.

This review is for the Sunday brunch buffet. It was delicious and a super value. You choose whether…read moreyou want to go through the line once for $12 for unlimited for $20. Price includes coffee, hot tea, and bush tea. All the food is vegan and gluten-free, every bit of it. The waffles were amazing. Served with blueberry sauce, organic maple syrup, grated coconut. The cabbage salad was delicious, very fresh and bright with fresh sorrel and cranberries in it. The other dishes were also very tasty, really wholesome and well seasoned food. Very hearty, my $12 plate was plenty of food. Super friendly staff, clean and nice, I can't wait to go back. It was so lovely to just sit by the pool and eat. It's worth exploring around the different buildings, there's a garden with some tortoises in it. And the pool is beautiful, and there's an upper terrace with a great view

To whom it may concern I would like to say thanks for a…read moregood stay. It could have been cheaper an some meals could have been included. Meals in the area are very expensive. As native islanders we should have been offered some kind I'd deal. My aunt was born an raised so was my grandmother who's grave I came to visit. Thanks coming back next year. Hope you offer some better deals then. Thanks AMM

It's so wonderful to be able to stay in downtown Christiansted! With the seaplane close by and…read morerestaurants every which way, you don't even need a car. The rooms are spacious and bright and having an elevator makes getting to your room easier with luggage. The lobby is open and airy and the pool is a perfect oasis from being in the city and not having to get sandy/salty at the beach. Definitely worthy of a stay, especially if you've got things to do in Christiansted.

The units we were assigned too were dirty and I do not say this easily, we tried being patient…read morewhen our first room was infested with roaches, had dirty socks on the porch and someone else's shaving blade cover in the bathroom, office was closed that night so we slept with lights on and completely disgusted. The next morning I called the office as soon as it was open when I went to clerk, I told them my concerns the clerk reassured me that our next room would be better; however, the second unit ac was not working and although we asked at least four different times no one ever fixed it, there was black mold everywhere, we expected the air conditioner to be working when we returned from Burch but it was not and although we reached out to the staff no one ever came to fix it. To add we were also told on our third day, only after inquiring that the internet was down & therefore the tv would not work. I actually have pictures of all the mold, the room was so unbearable we had to stay on the beach or visit family to avoid the room the whole visit and after finding mold behind the bed we had to vacate the unit in the middle of the night. It was my husband birthday weekend and it was an absolute nightmare. To add I've been a RN for 15 years and the risk of getting sick from staying in either of those units was high. I have stayed at all types of locations on St. Croix and this was the worst place we have ever experienced anywhere.

Everything! We booked a week stay here and when we arrived they had the swimming pool rented out…read morefor a child bday party, well I figured we'd look past that as long as it didn't happen every day! Well when we made our way to the room everything looked run down not like the pictures on hotels.com, where we booked our stay. There wasn't room in their parking lot to park, so we had to park in the grass, no biggy! We walked to the room and that's when the devastation took place! We couldn't lock the door, had to push it hard to close, the circuit box looked like a fire was about to start at any moment! The way stuff was plugged up, more major hazards. The outside of the property had a huge ditch dug around it. The main light in the room didn't work, the safe wouldn't unlock so we had to get a key. There were no beach loungers, we were told to drag ours from the room to the beach but bring it back before night fall. Told my husband that I just couldn't stay there. Went to the front desk to check out and I explained everything to the lady and her reply was well do you want another room? No ma'am we shouldn't have been placed in that room to begin with! So please beware do not stay here! Still trying to get a refund but hotels.com said the property will not reply to them.

More food options would be greatly appreciated. The property has wildlife roaming and a few deer…read moreonsite.

I booked three nights and stayed there one. The room was trash. Room 223 looked like it was part of…read morea cheap motel. The only chair in the room was worn out and looked at least 50 years old, a basic bathroom with a tub and shower curtain, the thermostat didn't work and it was freezing. Opened the outer door and the floor with dirty grout became wet and slippery. There was no place to set suitcases except on the floor beside the bed and then there was no room to walk. A little old TV was encased over the coffee bar. I was shocked. Looked nothing like the pics advertised. Although I left after one night I was charged for two at over $1300. Food was nasty and overpriced. The price of drinks was ridiculous. Over priced and highly over rated. That is my experience.

t.me/asmrcourtney I was here and absolutely love it…read moreI am a peace influencer for gender violence antiluminati The effort brings alot of riff raff they acommodated me and were very kind to supporters a great 4 stat hotel as the effort is controversial outside the US Absolutely great

We decided to splurge a bit but felt that the pictures online look nothing like the actual rooms…read more The common spaces are beautifully decorated, but the sleeping rooms are very old, small, musty, covered in bugs, and loud. While some bugs are to be expected, there were bugs in the fridge, on light fixtures, and crawling around the floor. Most importantly, we found it very hard to get a good nights sleep due to all of the noise. The fire alarm went off two mornings in a row, multiple times per day. One was at 5:30 am. One was at 7:30am. Way too early for vacation! Staff said there was nothing they could do about it but made it sound like this does happen regularly due to a sensitive fire system and guests that smoke, kitchen cooking, etc. We also were in a hallway with a door and it was slamming open and shut all night with traffic. As far as the onsite restaurants, I would recommend the HH at the speakeasy Breakers Roar Tiki Bar (6-8). The coffee shop Virgin Islands Coffee Roasters was overpriced and only average. The Mexican restaurant El Leon had good drinks, and was ok for breakfast but they really had a hard time with food allergies/modifications. Good location on the boardwalk, we had to drive around to find street parking a couple times and construction closes the roads nearby frequently, but it's nice to walk. Expect many restaurants and shops nearby to be closed if it's a weekday, or no cruise ship around, etc.