I'm not surprised to see so many terrible reviews. The woman "running the register" yelled at a man in front of everyone something like "sir, what's in your hand. Mary, check and see - I think he has jewelry in his hand." I understand- protect your sale. No need to be so rude to a man who appeared to be both shopping and disabled. Get off your bum and have a normal conversation- he wasn't fleeing the scene with your $10 pin. But if you love public shaming this is a fun time! read more

I've been told by many people who have worked or know her that she is :very unethical "" she's a thief( that was mentioned many times) she prices items too high so thet are not sold and then she takes them and sells them.these people are very reliable (it was more than 5 people that make worked with her or knows her) I was looking for a reliable person and first word out of there mouths do not hire her beware . I have alot contact with a ton of people and this was the first thing out of their mouths!!!! I trust these people opinions ,it was ironic how here name came out first so negative please beware when trusting your family treasures with her like I started it came from people who know her read more

Watched the owner of the company flip out over a piece of jewelry that was supposedly stolen. She immediately asked customers if "the Asian guys" were at the jewelry table. She then proceeded to confront 2 Asian men who were at the sale. Then, she started making insinuations to other customers who were at the jewelry table but did not see the item. If it was valuable it should have been in a case. Then she started saying she was going to start checking pockets. Went through the entire house asking shoppers if they saw someone steal the piece of jewelry. The whole scene was one big embarrassment for those she accused and so very RACIST for immediately targeting the Asian men. Having an item stolen is upsetting but precautions would have prevented this from occurring. Turning the whole sale into a shit show for a $80 item wasn't worth the bad vibes the owner created. Never going to another Colleen sale again. read more

Today, my mother and I stopped by and the lady working was so unbelievably rude it was shocking. We walk in and my mom kindly asked if they had any pink depressionware and the lady miserably responds, after looking us up and down, that "whatever's on the floor is what they have.." okay.. then she proceeds to follow us around the store and yells to me "you need to pull your mask up higher".. okay fine... then we're ready to check out and my mom asks if they could come down on price for some items and she barks back laughing in disbelief and says "omg no our prices are firm.." okay don't know why the attitude... so my mom takes out a $50 bill to pay for her items and the lady huffs and puffs and says "ugh omg everyone's paying with fifty's today, I can't accept that I won't make change for you.." so my mom was like wow you know what never mind I don't want any of these items... and she turns me and I was so disgusted I was like "I don't want any of this either, and you're so unbelievably rude..." we walked out and they lost a $80 sale. It's one thing if someone's having a bad day but to be downright rude and mean to us immediately when we walked in the door up until when we left is truly unbelievable. She should not be working in a client facing role. My bf and I met Colleen at an actual estate sale before and she was super friendly, my advice to her is to let go of the lady running her store because you've lost customers who were once very excited to spend money here. read more

Found Colleen to be unreliable and did not live up to her contract. Day one of the sale was to be 100% marked price minus her 30% commission. The patio furniture sold day one. Someone I know went the first day with the intention of buying it but it was gone. Come to find out Colleen sold it at 30% off plus $5 because the people could not come back on Saturday when the price would have been 30% off. Colleen was not to purchase any of the items until the sale was over. Someone who went to the sale Saturday at 11:45am and said things were marked as sold. Only the Lord knows what time they were marked sold. Come to find out those were the items Colleen bought at the end for 50% off and her commission. She told me the ad was in the newspaper on Thursday and Friday when I told her I had both days papers and it was not in Friday she changed it to being Wed. and Thurs. Unfortunately Wed. was gone with the recycling so have no clue if that happened. After the last day of the sale she left both garage doors unlocked leaving our property at risk. She also tried to short us by taking extra amount on the commission. She has a very professional contact where is clearly states 30%. When she was confronted said there was supposed to be a minimum amount. Well I say more BS as it was a professionally, type written contract. At our sale she was also promoting a sale at her store for the same days which was a direct conflict. I wish I could rate her lower than one star. BEWARE DO NOT DO BUSINESS WITH HER!!!! UPDATE!! Proved to her that she overcharged on the commission, said she was going to send the difference it's been two weeks still no check. She also recommended her cousin as a realtor. Had the nerve to complain to her cousin that I called her on all her dishonest business dealings!! STAY AWAY FROM ESTATE SALES BY COLLEEN!!! read more

I found Estate sales by Colleen to be very dishonest. I drove 90 minutes to a 75% off sale, was first in line, and when I got in the house there was a young lady with a plastic container loading up items in high demand. There is no way she wasn't allowed into the sale early. There was only one way in and I was up the stairs first. Colleen claims a stress-free Estate Sale but, be advised, if you are not in her "circle of trust" as they call it when some people are afforded special treatment, don't waste your time trying to be there early. I know I won't waste my time as honest is #1 priority for me. read more

I have utilized many estate sales companies in the past and as a Realtor would highly recommend Estate Sales by Colleen. She and her staff are very professional and conscientious about protecting the home and the Sellers best interest. She goes above and beyond with organizing and displaying merchandise. Many people do not understand that its very difficult to do what she does. Her pricing is more than fair, however if Sellers place reserves on items it is beyond her control to discount. She works for the Sellers. I know people come to Estate Sales to dicker and there are protocols in place for discounting. She stays in c9nstant contact with Sellers each day keeping them informed of activity, bids and offers. She does a phenomenal job with clean up and arranges any left over items to be donated to charities or local churches. She is a pure delight to work with and I stand firm with my five star rating of such a hard working individual and pleasant staff. Thank you Colleen! Happy Holidays to you & your staff! read more

I attend most of Colleen's sales, and do not agree with the previous review. I truly have never seen any sales tags from her store at an estate sale (I've gone to her sales for close to 14 years). Colleen, Julie, Peggy and the rest of the staff are kind and considerate to me and my husband. I have witnessed Colleen accommodate customers when she can, however she has to make decisions that promote her business and fulfill the obligations to her clients. read more

I will never attend another of Colleen's sales. I was treated so rudely by Colleen herself at a recent sale that I refuse to give her any of my future business. In addition, there were items at the sale which had price tags from her estate sale store so she is obviuosly seeding her sales with her own merchandise. Hers is not a business I choose to support! read more

Highly disappointed. Found the prices at the estate to be uniquely higher than many of the other estate i go to. Did not acceot credit cards. Seems it is priced high so it ends up in her Estate sales store where they do accept credit cards. They were handing out $5 off coupons foe the store. Seems like a huge conflict of interest. Small turn out of customers. Will probably not go out of my way to attend future sales. read more