We received a very thorough estimate from Susan. She was very prompt and knowledgeable and was…read moreeager to help.

They cleaned our windows so well, I can barely tell we HAVE windows. Service was easy to schedule…read more We thought it was a good price, and very worth it.

Three years ago we hired Busy B to power wash out house prior to it being painted. We couldn't…read morehave been happier with the service. Walt and his team were attentive, thorough, and went above and beyond to make sure the job was well done and that we were satisfied. Naturally, as we prepare to sell our house we wanted the same level of detail, so we called and scheduled with them again. I'm not sure within the last three years if this team was abducted by aliens and replaced by their evil doppelgangers, or if they just don't care anymore, but this experience was the polar opposite. The day prior to our appointment we received an email that gave some basic instructions, but what was striking was a paragraph that said "Please do not call us on the day of your job asking for a specific time. You will not be given one. Due to the nature of our work we cannot give out specific or estimated timing on the day of your scheduled job. You will receive an "on-the-way" text if you've provided a cell phone number." OK. That's a little off putting, but we get it. Some jobs are bigger than others, but even the cable guy gives you a range. Day of the appointment arrives and two hours are spent clearing the decks and porches. And the waiting begins..... Finally at 3:00pm a text is sent to the company to get an idea of the latest time they will arrive. At this time the office manager says, "Oh, he's been there and left". What? What happened to the on the way text? There was no knock on the door and no phone calls. Effectively the receptionist told us that there is a car blocking the driveway and he couldn't get his truck in to turn it around. No, we say. There is no car blocking the driveway, plenty of room. Actually, says the OM, you have a difficult driveway to get up and Walt (company owner) remembered this and didn't have the right equipment to get up your driveway. It's in the shop in Harrisonburg, so he's not going to be there today (we have a bit of a hill to get up). Wait we say, which is it? A car blocking the driveway or lack of equipment? At this point we are told the house phone was called and a message was left telling us this information. That's a tough sell, as the land line has been disconnected for about 5 months. After much back and forth we basically tell said receptionist that this is extremely poor business decisions and terrible customer service as we have all of our porch furniture sitting in the yard, and are planning on staining the decks tomorrow. Not my problem was the message from good ol Busy B. We asked to have the owner call us. We were told that he doesn't have signal. Maybe he'll call, maybe he won't. At this point we are at a loss. It looks like the B is too busy to come do the job they committed to. So we begin to look for other options. Suddenly, at 4:00 pm, a white pickup pulls into the driveway with no special equipment and somehow navigates the 'obstacle course' of the driveway blocking car. The owner himself gets out of the pickup. He made no apology. When asked why he didn't bother to call or knock to let us know he had made an attempt. He then tells us that he had both knees replaced a few months ago and didn't want to walk up the driveway. He also tells us that getting our house power washed is 'not a crisis', and that him living with cancer over the past two years is. What? No one called it a crisis, just really poor customer service and crappy attitudes when asked why no one had showed up or called. I'm very sorry for your medical conditions, but that's not my concern. If it's that bad, maybe you should have sent someone else. Finally the power washing begins. No real apology for the lack of communication or the decision not to show up. During the washing session, there were some texts back and forth to our oh so happy OM who said that a check would be needed at the end of the session. We said we would pay electronically just like the last time. 6:30 rolls around and we go outside to look at the job. First thing noted was that the walks and back patio were not done. An argument ensues that those have never been done and that was not on the work order. On the contrary we say, they were done last time and we specifically stated that we did not want the deck surfaces washed (which they did). On the previous you talked about how we needed to fill sand back in the walks after the session. After more arguing back and forth, out he goes to finish the job we hired him for. Bottom line is this. The entire experience from top to bottom was terrible. Communication was terrible, service was terrible, attitudes were terrible, integrity was terrible, and the job was marginal. It's unfortunate that this occurred. We would not recommend services from this company at all. Both the office staff as well as the owner were argumentative, and it appeared clear he did not want to do this job.

We hired them weeks in advance before we moved into a home and scheduled movers around them and…read morethey DIDNT SHOW UP They never confirmed prior and the woman sherry was rude and yelling and cursing on the phone So unprofessional - would never use them

Great job, guys! Very competitive pricing. The guys were very professional and arrived on time (a…read moretop priority for me). Would absolutely recommend!!!!

I was initially a bit hesitant to use this service because, in my experience, many companies around…read morethe DMV area either arrive hours late or fail to show up altogether when providing quotes or home services. However, this company completely exceeded my expectations. Neither my wife nor I had to be home for the service, and when we returned, our home looked brand new. The team stated they would arrive at 7:30 AM, and they showed up exactly on time. Their professionalism, reliability, and quality of work were outstanding. In addition, they understood my little one napped between 2pm-330pm and they worked to schedule me at times that wouldn't conflict with their nap time. Great customer service. I would highly recommend this company to anyone looking for dependable and high-quality service.

Great service. My windows look great. Definitely will use them again. Staff were very careful…read moreand eager to please. I asked what I needed to do regarding moving things and their response was .`we will take care of everything`. Arrived at 8:30 and were done by 11 (20 windows)

Thoroughly professional, do even the windows that are hard to reach, and offer other services like…read moregutter cleaning

After attempts to contact several house painters with no success, we called Walter due to his great…read morereviews. He quickly answered our call and within a few days we had an estimate and a job lined up! Walter was prompt, knowledgeable, courteous and respectful. He explained all the processes required for a good paint job. He started on a Monday and was finished on Thursday. The work he did is beautiful! Thank you Walter!

Walter did a great job painting almost the entire interior of my house. He repaired the ceiling…read morewhere there had been a leak, and filled in dozens of nail holes in the walls prior to painting. He is easy to work with, reliable, and very picky about his work. I definitely recommend him to anyone who is looking for a painter.

Not trustworthy, doesnt follow regulations, overpriced, poor communication…read more Reached out to Mike because I remember seeing his truck in the parking lot at City Church. The "main number" I texted apparently is answer by Mike sometime and his office manager Stephanie other times. Problem is they dont communicate with each other very well, if at all. Based on convo, was talking to Mike for a couple of days. Needed, what i thought, was simple furniture assembly for an armoire purchased from Wayfair. He quoted me a rate of $125 per hour. Sent him the assembly video and confirmed it would require two people given the size of some of the pieces. Appointment day rolls around and only one worker is sent. Texted the main number and Stephanie replies. Rescheduled for another day and the worker comes back with his teenage son Now, according to the Wayfair website and reviews by other purchasers, one buyer and his 14 yo son managed to do the job in 4 hours. Wayfair estimates it takes a handy homeowner 6 hours to complete the job. took Mike's "professional" and his helper 8 hours to do the job. Was never told the rate went up to $175 for the 2nd person involved. so an $1100 purchase cost another $1400 to assemble using Mike 's guy and his teenager. Was never given an estimate of how long it would take based on the video provided. Was never told of the higher rate -- just "Furniture assembly is $125 per hour). Problem is, VA law requires a licensed contractor to provide a written estimate of the cost of the work undertaken and a timeframe for completion neither were provided, yet he is still insisting on full payment of $1400. No discount for wasting our afternoon when he failed to send 2 workers the first day, no discount for a teenage worker. No considerations for the fact no estimate was ever provided. If the VA board of contractors says I should pay $1400, Ill pay $1400. But not paying a penny till they weigh in on his practices.

My family has utilized the services of HandyMike numerous times over the past few years for our…read moretownhouse in Charlottesville, repairing the roof, kitchen, balcony, windows, and even power washing, fixing toilet leaks, and connecting us to reliable electricians, etc. You name it, HandyMike has been able to deliver on great and speedy service at quality prices.

We wanted several retaining walls in our very sloped backyard, which falls into a small creek in…read moretown, near 5th Street Area. We interviewed three companies and Alex came in the middle with high quality stone, others were $$$ (thousands) higher or lower with either landscape timber (not long term) or old school cinder block. Very responsive, returned emails, worked with hubby for details. Started right away. The walls are BEAUTIFUL, both exactly where we wanted and mostly to the scale we want. Took a little over a week, guys (team of 3) came on time every day, even weekend to finish around rain. Big project! Only concern AND comment was the cleanup. Guys tried to put damaged front lawn back, did reseed and give us extra seed and straw. BUT feel if this is a lawn care company, preferred to have ruts in yard, from use of heavy equipment, leveled out, and help with more reseed as we had to finish the rest ourselves. So a bit disappointed in final cleanup. Quality of work is excellent and walls look just like we expected. (hubby will be adding to lower wall, himself, to get a bit more length as we had expected it to be taller overall, not just a bump in middle - a 16" wall should be at least 14" feet high everywhere not just 8" bump in middle.) Would definitely recommend them, Alex, just be firm and keep an eye on finishing and communicate that from beginning.

Pressure washed the sides of my house. Did a great job and did it quick. Definitely going to use…read morethem again for the next backyard project I am planning.