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    Esterly Salon & Spa

    5.0 (1 review)
    Closed Closed

    By appointment only

    Services - Esterly Salon & Spa

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    2 More Services

    Hair extension removal

    Hair extension services

    Esterly Salon & Spa Photos

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    Recommended Reviews - Esterly Salon & Spa

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    4 years ago

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    Esterly S.

    Thank you so much, Mackenzie! Absolutely love having you in my chair

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    Lily's Head Space - I had Lily do my hair extensions for my senior photos. Absolutely amazing!!! Always an awesome experience at Lily's Head Space.

    Lily's Head Space

    3.7(3 reviews)
    1.2 miWexford
    $$$

    This review is less about the space (as I've never been to the new salon), and more-so about the…read moretalent of the owner. I started going to Michele when I moved to Madison after college. After years of living as a poor college kid and going to the cheapest salon, I decided I needed to step it up and go to a real professional. I have very long, thick, blonde hair. I went to Michele and she did such a wonderful job of consulting with me on what I wanted as far as cut and color as well as providing suggestions for what would look best with the shape of my face and skin tone. On my first visit, I had Michele cut 8 inches off into a long bob as well as a highlight. Not only did she do a great consultation, but she executed perfectly! I regularly visited Michele for two and half years, and then was relocated to Chicago for work. After the move, I seriously considered driving back to Madison to get my hair done for awhile, but realized that it was not a realistic option. GO HERE! You will love the results. Not only is Michele great and passionate about what she does, she's just an overall amazing person!

    I was a bit early for my appointment and was waiting patiently with a magazine when she returned to…read morethe building. I felt ackward sitting there, like perhaps I should have waited until exactly the appointed time. That was the first thing. Then - We did not see eye to eye on the results and she became fairly aggressive and touted her years of experience.... soooo.... I obviously did not know what I was talking about when I expressed my doubt at the outcome....I WILL NOT GO BACK. Sorry "Lily".

    Photos
    Lily's Head Space - Inside Luxe Salon Suites is where you'll find Lily's Head Space LLC.

    Inside Luxe Salon Suites is where you'll find Lily's Head Space LLC.

    Lily's Head Space - Comfort while you wait for you appointment.

    Comfort while you wait for you appointment.

    Lily's Head Space

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    The Loft Hair Salon - brow lamination fail

    The Loft Hair Salon

    3.6(15 reviews)
    4.6 miWestmorland
    $$

    I really didn't want to leave this review, but I feel as though people need to be aware of this if…read morethey are looking to book with Angie. I went in wanting a vivid partial, but she convinced me to do some really soft highlights that were super natural just to add a touch of dimension because of life circumstances. During my consultation, she said that was totally doable and suggested some partial baby lights. I let her know that sometimes my communication is a little poor and needed a bit of over explanation; she again said it was totally fine, and she could handle it. This was my first time getting highlights, so I am unfamiliar with the process. Not once did she check in with me about the tone or the shade of the highlights during the appointment.  After getting my hair styled, I had a bright (almost) platinum money piece. I was a bit surprised, but asked if she could just tone it down a bit. She immediately said she wasn't going to be in that weekend; I had no issues with waiting a week. I bought the amazing shampoo she recommended, thanked her, and went on my way. Went in the next week and had the roots blended and the tone brought closer to what I wanted. She dried the front, but it looked the same to me since the lighting in there is front lit and harsh white. It didn't help that the hair behind it was wet, so it was darker, which made the dry pieces look lighter. She told me to be brutally honest at the initial appointment, so I very kindly said I wasn't sure since it looked the same. We agreed that it was the lighting and that I would go home to check. This was after she monologued for 5 minutes about how she's a Malibu Barbie blonde specialist and not someone who does subtle blonde, that maybe I wasn't a highlight person and I should seek someone else (even though I had already complimented her multiple times on the highlights outside my bangs, I just didn't want the money piece). I Ieft after saying thank you and felt awful for voicing my concerns. Once I got home, it looked absolutely fantastic in better lighting. I shot her a text thanking her and apologized for not being able to tell in the salon. If it had been left at that, it would have been fine. I wasn't going back anyway, but I didn't feel compelled to write a review since, in the end, my hair was fine and I was treated fine. In the morning (yesterday), she responded, saying that we wouldn't be a good fit because she is an anxious person (basically telling me not to come back despite me being very patient, kind, and understanding). This was very unprofessional considering she told me to be honest and I was nothing but kind through the whole process. I am very disappointed that she did not turn me away during the consultation or even before the appointment when I made my needs as clear as possible, and she realized she wasn't a fit. I wish she had advertised that she was a "Malibu Barbie Specialist" at that point, or at least recommended me to someone else in the salon. Now I feel very unwelcome because of how she treated me during the adjustment, and the comment made in the DM's. Needless to say, I will not be returning, even to buy a refill of shampoo. :( TLDR:  Went in for a subtle natural highlight. I was told it could be done (with great enthusiasm) and I could be accommodated, just to later go in for an adjustment to be told I should've expected it since she was obviously a "Malibu Barbie Blonde Specialist." *Side note: I don't need a response from anyone; I just wanted to share my experience.*

    The woman who cut my hair was nice, but I had asked for a low maintenance cut and that's not what I…read moregot. I couldn't replicate what the stylist had done, so I called (as my stylist said I could) and asked to have my bangs shortened and the hair flicking out over my ears taken off. The receptionist said I needed an appointment (even though the trim to make my haircut better would take under 5 minutes) and she could not get me in on any of the days I had time to go. The receptionist was less than friendly and definitely not accommodating. So, I will go to holiday parties with my shaggy hair and let people know I went to The Loft.

    Photos
    The Loft Hair Salon - Hair right after initial appointment, in natural lighting.

    Hair right after initial appointment, in natural lighting.

    The Loft Hair Salon - Color correction: We went from red to Covid19 dark brown to blonde.

    Color correction: We went from red to Covid19 dark brown to blonde.

    The Loft Hair Salon - Color Correction and Olaplex

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    Color Correction and Olaplex

    Esterly Salon & Spa - hair_extensions - Updated June 2026

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