I booked my first visit to this salon after reading very positive reviews online. I went in for a…read morehaircut and balayage. I showed a picture and brought in physical hair extensions in the red shade I wanted. I was never told my desired color was not possible. The resulting job left my hair looking similarly close as when I walked in (another shade of brown). I immediately stated to the dresser that the result was far from what I had requested. The owner (Karla) made a comment about how at least they're not having me walk out with horrible hair. That was completely off-putting since I never expect to leave the salon looking horrible nor do I ever spend my money with that outcome as a goal. Karla offered to have me come back in so they could tone it. I would rather take my money to a place that can get close to what I want the first time around, and if not, not being defensive about their own wrong doing. Total service cost before tip was $255, which is a ludicrous amount to charge if you didn't deliver. No discounts were offered which is very upsetting and tells me this business is lacking integrity. There needs to be transparency - If a hair stylist doesn't possess the knowledge or skills to achieve clients desired color, that needs to be stated from the start. I would rather know that up front so that other possible arrangements can be made and if that is not possible then I can go elsewhere. Going to this salon was such a waste of time, money and energy. I have included 4 pictures with my review (reference of desired color, the extensions I brought in to salon, my hair before service, my hair a week after service). I believe this will show more truth to anything beyond my words.

This place is awesome. I didn't get my hair cut for 10 years (yes, a whole decade) and I was…read morenervous coming back into a salon. I decided to come here and I'm so glad I did. My hair looks and feels healthier than ever and I'm happy with how it looks for the first time since I don't know when. Megan was wonderful and also the nicest person on the planet. The other stylists were also kind and friendly -- the atmosphere is welcoming and just lovely. I also walked out with a haircut without breaking the bank. As someone who hates the salon generally, I would totally come back here. If you want to get your hair done in Madison, give Paisley a call -- they are great. They also do long hair, short hair, all gender; the versatility and talent is apparent. Go here!

I scheduled an appointment with Denise as she's listed as a Master Stylist. She also has curly hair…read morelike mine, so I figured she would be able to do a good job. When I got there she seemed okay, just a bit distracted. She began with washing my hair, where she gave the Lightest "scalp massage" and I'm not certain that she put any conditioner in. Then when I got into her chair she put it all the way to the ground, so that I could only see from my eyes up in the mirror while she cut my hair. To the point that she was literally on her Knees to do her job. She barely asked what I wanted, then didn't even follow that. I asked for layers to round the shape of my hair out, for it to sit about shoulder length, and my bangs to be cut at cheekbone length. Instead hair was past my shoulders in the front and long and Mullety in the back as if she didn't cut that at all. My "bangs* were down to my mouth and there were Zero discernable layers to be found anywhere. When she asked if I wanted her to do anything else I asked for it to be cut shorter, she trimmed the front 2 pieces a tiny bit and that's it so I decided not to ask for anything else, as she already wasn't doing what I asked. Not once during the total of Thirty minutes that she spent on my hair did she check if the length was ok, what I was thinking about it or anything. She spent most of the time making my hair frizzy AF then fluffing it around than she did taking time to cut my hair. She also did not offer me a mirror at Any point to see the back. I feel like she was distracted the entire time, did not actually want to cut my hair for some reason, and left me looking ridiculous. I walked out of the store with a fluffy, frizzy, mullet and paid almost $100 for it. I absolutely will Not be back and Highly discourage Anyone from going to see Denise. I ended up going to my friend's house afterwards, waking her up, and together we did a Significantly better job than Denise.

My fiancee is so incredibly particular with his hair, so coming to a new place was already a task…read morelol. Everyone there was phenomenal, so incredibly kind, and professional. My fiancée's stylist will now be seeing him more often, because he is absolutely obsessed with his haircut. Jessica knew all the right questions to ask, and made him feel comfortable. Thank you Jessica and Union Hair Parlor!

I've been getting my hair done by Julez for four years now, and after every single appointment I…read moreget dozens of compliments. She understands my visions every single time, even when I explain with just a few words. I followed her from a different salon to Lumen, and the vibe at Lumen is so unique and fun. It has a very vintage, cozy, and fun atmosphere. It is also a very convenient location for college students at UW-Madison.

When I arrived right on time for my 10:30 appt, I wasn't greeted in a normal way. It felt like I'd…read morewalked into someone's party to which I hadn't been invited. But when I explained I actually had an appointment, I was directed by Erin--who was supposed to be my stylist--to take a seat in the small spot acting as a waiting room. She introduced herself from the nearby chair (maybe 10-12 feet away from me) while she was working on her client's hair. I sat down. The client said softly to Erin, "Sorry," presumably for exceeding the length of the appt, but that's not her fault obviously. Erin said loudly, "I'm not! I knew this was going to take a long time!" Because this is a small shop, I'm new, and I'd already felt like I'd intruded where I wasn't welcome, I said, "Oh, I'm in no hurry!" But I wondered, if she knew her service was going to exceed the time frame she'd booked for her client, why did she book me in that time frame? And 20 minutes passed. No acknowledgment of me. No offer of water, coffee, nothing. No gratitude for my patience. I didn't exist. Or, worse. I felt they wanted me to leave. During this time, Erin gossiped with her client, asked her client if she wanted her to rewash her hair, she cut every single hair in the client's bangs and then went over them again (I've really never seen anything so vain--though I'm sure it was an awesome cut), curled the hair again, cut another hair, talked about so and so's husband and then paused for awhile to just gape at her work and to talk some more. And never once a nod toward my existence. I wanted to cry. It felt deliberately mean girl. So, I stood up and put on my coat. At that, Erin asked, "Are you cold?" I said no, "I'm leaving." And I think the client asked, "You're leaving?" But not a word from Erin or the other stylist there. And I left. No one cared that a client left. No one has contacted me. This was so mean. Living a block away, this experience was a disappointment for me with the Tenney-Lapham business district.

I have been coming here since I was little. pretty much all of my family comes here! all of the…read moreemployees are so lovely; but Mary has been my go to through it all!! she is so talented and amazing at what she does and I love my hair every single time. The salon is so cute inside as well. they are very professional here and I definitely recommend!!

I've been going to Lacy for years and finally's she's epitomized her personality into her new salon…read moreat Haven! You'll feel immediately at ease after walking into this super cute salon. Lacy put some nice, touches of modern mixed with rustic into the decor. Over the years I've brought many ideas and pictures of celebrities for Lacy to mimic, and each time she has delivered and I've always been completely satisfied with my mane. I love the smell of the products she uses. Recently had bayalage put in and didn't have to suffer the chemical smells while I waited for it to develop. Seriously, go! Ask for Lacy!!

Reasonably priced for the area... very skilled stylists. I saw Clara and was nervous because she…read moredidn't have a lot of experience. Was beyond pleasantly surprised. She really knew what she was doing, listened to me, and did amazing work. Highly recommend!

When I moved back to Madison, I did tons of research on where to get my haircut. I have very thick,…read morecurly/wavy hair that I like to wear lots of ways, and I'm very selective and mindful of who cuts it. Needless to say, I'm so glad I found Julia Grace! I've been to Alexis every time, and she impresses me every time with her attention to detail and vision to help create the look I'm looking for. Great appointment availability, the salon is a super welcoming, clean, and professional environment, and I will go back as long as I reside here!

I am so jealous- I want Ken to come back to California! Ken was my stylist for over a decade in San…read moreFrancisco and I will never find anyone so terrific ! He is truly an artist. I cannot find anyone who understood my hair better. I might have to come to Wisconsin for a haircut! Not only is he an amazing stylist but a genuinely kind fun person. I miss him!!!

WOW. There are so many incredible things I need to share about this salon. Short version: AMAZING…read morecustomer service, a wide variety of incredible products, knowledgeable/caring staff, and I am now a forever customer. Long version: First, I walked in and spoke with one of the employees regarding some concerns I had with a previous salon. She addressed them right away and offered to sit me down for a consultation. Since this employee was newer, the owner sat down with us and we went through photos on Pinterest of what I was looking for (HOW AMAZING) and even offered to discuss a price point for me. As a recent college grad, I was filled with emotion by their understanding and kindness towards discussing price. It is so hard to find a place that will work with you and your needs. After our consultation, they offered to do my hair immediately and Marisa colored my hair guided by Marie. Both girls were an absolute delight and made me feel right at home. They thoroughly explained ways to better my hair care routine by assessing my shampoo & conditioner needs. They also offered to show me a variety of things that I was wondering concerning how to style my hair. I could tell that each stylist was sincerely committed to their jobs and loved what they did. The pricing here is a bit more expensive, but after the other services I have received elsewhere, I would rather pay for this any day. If you are looking for a home to get your hair done, then check out this salon immediately. You won't regret it.

If you are searching for a stylist, look no further! Mallory is absolutely wonderful. I recommend…read moreher to everyone I can! I've been seeing her for years, and I cannot imagine working with anyone else. I'm a natural brunette and Mallory has built such a beautiful blonde into my hair over time. Her approach is so confident, current, and dependable. I trust and love her so much - always looking forward to my next appointment!

MMC style always makes me feel safe with COVID precautions. I work in healthcare and have high…read moreexpectations. Everyone is always in masks and I see them cleaning all surfaces touched by clients. My color is exactly what I ask for, at a good price. I'll be back!

Katie was my cut and style professional today, her input made my decision making easier. I left…read moreColor X Solon feeling and looking better than when I arrived. Thank you!

I always enjoy my pampering time at Color X. I love all the stylists, especially Audrey!!!read more