My second experience here is where it all went downhill. I got a dermaplane facial and requested a…read moredermabrasion as well. The technician informed me that the dermabrasion would be too much exfoliation since the derma plane is exfoliating as well. However, she still recommended doing a chemical peel and because I'm not that educated in skin treatments I proceeded with her recommendation. About a week later after my facial, I I noticed 2 burn marks on my face, which I assumed were from the chemical peel. While one healed, one has still not gone away, and this is a facial I received late in December 2025. I went back a month later and asked the technician(different one) what the mark was. She said it was like acne post mark because of too much exfoliation with both the dermaplane and chemical peel . She said it should fade away and recommended me one of their expensive skin resurfacing products. I did not buy it and this was my last visit here. 3 months later, I still have this mark on my face so I have an appointment with the dermatologist soon. I would still recommend this place for maybe the basic $70 facial, it's pretty cheap and worth the money. I do not recommend any other special services because it seems some of the technicians may not be as educated and it's not worth messing up your skin.

I have been going to the skin room on and off for years! Every esthetician has done a great job and…read moreI've always had great results. I've done facials, dermaplaning, micro needling and the perf t dermatology peel. Everyone at the skin room is so polite, accommodating and professional. Definitely recommend them!

The owner and Becca are amazing. I received EMS, cavitation services and a personalized hydration…read morefacial. Not only is the facility beautiful and it looks like ur stepping into a modern high end hip salon but it smells good and is so clean. I literally vibed out with Becca during my facial. Totally worth it. Pricing is great and honestly I don't even know how I got home I was so relaxed.

I've been coming to The Pretty Jimmy for a while now and it never disappoints. This time I decided…read moreto try a facial and it was beyond satisfying my skin felt so refreshed, clean, and hydrated afterwards. His shop has honestly been the reason I was able to get rid of so much of my acne, and I can see such a difference in my skin since I started coming here. I make it a point to come at least once a month because every visit is worth it, and somehow the service just gets better and better each time. Jimmy truly cares about his clients and it shows in the results. Highly recommend to anyone looking to take care of their skin! My acne was sooo bad before this! Definitely recommend for anybody who trying to battle acne or skin that isn't glowing / hydrated

The ladies here are great! Very professional, service is amazing and the place is clean. Definitely…read morerecommend.

This was my first time here. It had been about 5yrs since my last Manzilian sugar wax. Jacqueline…read morewas great, she made me feel at ease and was very professional. She worked quick which after the first few swipes the discomfort was hardly noticeable. Definitely will be returning. Guys I highly recommend getting a Manzilian waxing, it's way better than shaving. You feel much cleaner, and not to mention the Wife will love it too!

The Wax Studio was clean, organized, and had a comfortable atmosphere, which helped me feel more at…read moreease right away. Lillian was professional and made sure to explain everything before starting. She checked in with me throughout the service, which I appreciated because it made the whole process feel a lot less intimidating (it was my first wax). The waxing itself was done efficiently, and while there was some discomfort (as expected), it wasn't nearly as bad as I thought it would be I would say pain was maybe a 3/10. (Brazilian and full leg service) I also liked how thorough she was. She didn't rush and made sure everything was done properly. Aftercare instructions were clearly explained, which is always a plus.

First time getting a Brazilian and it was not as bad as I thought it would be. Becca Talked me…read morethrough the entire process and made feel very comfortable and put me at ease. Place was very professional, clean, and welcoming. Will definitely be coming back!

A really cute spot in the heart of Whittier. I automatically feel pampered and everyone is so…read morefriendly. I love getting my brows done by Ash Monique, she does an excellent job! It is always a quality experience, she makes sure you get your best brows without ever feeling rushed. They also have fun playlists, always something different.

Jessica did my brows and she was so thorough, thoughtful and gentle! Great service. This is the…read moreonly place I come for wax and threading services.

Lola is amazing. I appreciate how informative she is & reassuring. If you're like me & know nothing…read moreabout a skin care routine - she's your girl. She will guide & help you establish one while helping you maintain it. Eyebrow & lip waxing is quick & easy. I've done multiple times & recently had my first facial. She's my go to now! Check her out!

Lola is the best esthetician I've ever had the pleasure of going to! As a first time client I got a…read morefacial and a brazilian wax and was a little nervous. Lola is very respectful and professional and great at making me feel comfortable and checking in with me along the way which I appreciated. I felt so pampered and it was overall a pleasant and relaxing experience. As a queer person with tattoos and piercings it can be difficult to find an esthetician who makes me feel not only comfortable but more than welcomed and Lola definitely made me feel right at home. I will be going back and recommending her to everyone I know!

BOOK WITH MARIA !!!!!! No offense to the other waxers, but…read moreMaria is literally heaven sent. She's fast, gentle, and so comforting during the wax. I've had 2 other waxers and my results were not as good as when I book with Maria. I got my first Brazilian wax ever with her, I told her how nervous I was and scared of the pain. She made it as painless as a Brazilian could be. Just returned for my 5th Brazilian and I'm extremely happy with how it went. I will never book with anyone else because of how good she is!!! Thank you Maria !!!

I've been coming to this specific location for years and it's gotten to the point where it's just…read moretime to finally speak up about the bad parts. My main issue was Mia at the front desk who, took about ten minutes to walk out to the front desk and acknowledge me at the location. She only walked out to check someone out, and when I gave her my name, she said, "you're an hour early, I don't have anything right now" and then continued to check out the other lady. I sat there and waited for a formal acknowledgment. I expected her to tell the other woman who was sitting in the room with me, you're next and tell me let's see what I can do and give you options. Nothing. I walked out, and had to waste an hour of my time for the appointment. When I walked in, she was still checking out the other lady, and then told me I would not be able to be seen because now I was too late, - 9 minute grace period, even though I waited 10 minutes to be acknowledged when I first walked in, too late. She told me there was nothing else left for the day although I had only one small prepaid service I was waiting for. I couldn't come the next day as I was heading out of town, hence the need for the wax. When I looked at my phone as I walked out, I got a text saying I had a no show and had 3 no shows before they don't take my appointments and can only do walk ins. I had to walk back in and ask her for her name - Mia, and who was supposed to be the waxer - Jeanette, who couldn't do the wax because they had just added new wax and turned up the heat. (This means nothing to me btw as I don't work there) She also told me she had been gone for ten minutes because she also has to sweep so they can close on time because there was only one waxer. This is an hour and a half at this point after I originally showed up when the closing was nearly 2 hours out. Not once did she mention, hey we only have one waxer, when I checked in, nor did she say look we are low staffed today can you com back at a different time or day. Nothing. It's rude and horrible customer service, I also don't appreciate the attitude when I called her out on her behavior. I didn't want to argue with a young girl, but I do find it incredibly disrespectful of me and my time. I will not be returning to the location and will be asking for my money back on unpaid wax passes. Additionally, EWC, get more employees and pay them fair wages. It's no wonder why people are constantly leaving, you leave the waxers spread thin, alone, and have compressed schedules for them making them make mistakes along the way. I really liked my last wax girl here, Stacy and ever since she left it's really gone downhill.

Andrea is absolutely amazing! I've been visiting her monthly for more years than I'd rather share…read more:) She loves what she does and it shows in her work, her passion and willingness to continue to learn with continuing education on her craft! Her knowledge as an esthetician never ceases to amaze me!

Andrea truly is the best! She definitely knows her stuff and only uses the best products. I love…read morethat she customizes my facials to what my skin needs or lacks and makes me feel comfortable every time.