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    Esthielily Skincare

    5.0 (1 review)

    By appointment only

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    11 months ago

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    Serene Aesthetics & Wellness MedSpa - Sofwave

    Serene Aesthetics & Wellness MedSpa

    3.5(309 reviews)
    2.6 mi
    $$

    I want to start by saying this place is absolutely amazing. What truly makes it stand out is Nurse…read moreNick. He makes you feel right at home & treats you with so much respect and patience. He's honest, professional, & you can tell he genuinely cares. Every time I go in, everything is always done perfectly from the IVs to the overall experience. The entire Medspa team is incredible, so welcoming & kind. But Nick truly stands out & makes the whole experience what it is. Hands down one of the best nurses & a big reason why I keep coming back.

    This was my third time coming here, and unfortunately it will be my last…read more First, I want to say the girl who helped me schedule my appointment was incredibly sweet and helpful. She was the only positive part of my experience. I noticed they now have a different nurse doing the Botox injections, Nicholas Prasad, and I could tell right away that he seemed very inexperienced. I have had Botox multiple times before, so I know what to expect, and this experience was nothing like my previous ones. The injections were surprisingly painful -- much more than they should have been. Botox usually feels like a tiny pinch with little to no discomfort, but this was not the case at all. What made the appointment even worse was how uncomfortable and insulting his comments were. He asked what body mist I was wearing, and when I told him Victoria's Secret Pear Glacé, instead of simply saying thank you or moving on, he told me it smelled like what his mother wore when he was a child. Such an odd and unnecessary thing to say. Then, while injecting between my eyebrows, he said, "Oh my God, your skin is so thick," and even added that I had bent the needle because of it. He continued by saying my skin was strange. I cannot express enough how humiliating and uncomfortable that made me feel. As a 40-year-old woman going in for Botox, I am there to feel more confident and better about myself -- not to be criticized and made self-conscious about my appearance while I am literally lying in the chair. I left feeling embarrassed, uncomfortable, and honestly much worse than when I walked in. This is supposed to be a professional med spa environment, and bedside manner matters just as much as the service itself. I will definitely not be returning.

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    Serene Aesthetics & Wellness MedSpa - Reception

    Reception

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    Perfect looking skin thanks to Elisa and Serenity MedSpa

    Serene Aesthetics & Wellness MedSpa - Book cover about mental health awareness in the fashion and beauty industry

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    Book cover about mental health awareness in the fashion and beauty industry

    Esthielily Skincare - skincare - Updated June 2026

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