I came here with my girlfriend back when we were visiting Mazatlan. We did not want to stay close…read moreto all the drunks in Zona Dorada, so we opted to stay in this fine boutique hotel on the other end of the malecon (boardwalk). The hotel is indeed a nice hotel, albeit a bit older. We parked along the street, and walked in. Check in did not take long, we got our key and walked up to our room. The lock gave us some trouble, as it was older, but we were able to get it open. The room itself was decent, and it had a spacious balcony. We were hungry, and we decided to order some room service. The food from room service was pretty good, from which I ordered a breakfast dish of eggs, chilaquiles, beans, coffee, and lemonade. This place had a spacious bathroom and shower, which was great considering how hot and humid it was outdoors. So where this place went wrong was our last night here. We came back to the hotel relatively early. Since I was not sleepy, I stayed up to work on my laptop while my girlfriend slept. Around 3AM, I head someone trying to open the door. I stood maybe 5 feet from the door, and an older man wearing an employee shirt but no nametag was at the door. He was more startled than I was. I asked him what he wanted, to which he responded that he was checking to see if the room was empty. I was not buying it, but I decided not to wake up and freak out my girlfriend. The following morning, we complained about this to the front desk. They claimed to go over the camaras and not see anyone outside our room at that time. Right away, I knew this was an attempted inside robbery, and we decided to check out that very morning. Unfortunately, the people at booking.com were not able to get us a refund, but we were not going to stay in a place that has people trying to rob us then cover it up. The property is nice, but I can never forgive them for this. I don't recommend staying here. But if you come here nonetheless, I would not bring many valuables and lock up the ones you do in your luggage while you're out or sleeping.

If I could give Casa Lucila 10 stars, I would…read more We stayed here on our recent trip to Mazatlan - and to be honest, it was by accident. We planned a last minute trip and all the resorts were sold out. Luckily after hunting online for boutique hotels, I came across this gem. Yes, everything does happen for a reason. This place is phenomenal. Everything from the check-in, service, food, rooms, view, rooftop pool and drinks were spot on. A family owned boutique hotel, Casa Lucila offers a small intimate vibe where you can zone out, relax and not have to deal with the tourist nonsense that you might experience in the Golden Zone. We took advantage of the rooftop small infinity pool on a daily basis and ordered lunch poolside everyday during our stay. The hotel is small, that most of the time you'll feel like you're the only guest staying there - which may seem weird at first, but honestly - it makes you forget about all your worries and helps you relax while your vacationing. I could write a novel about how awesome this place is, but the pictures and reviews speak for themselves. If you can fork up $200+ a night, it's beyond WORTH IT. And, I'd highly suggest drinking and eating here - the food at this place is 10x better than what you might find at local vendors or restaurants. Thank you Casa Lucila for a memorable trip to Mazatlan. Can't wait to refer EVERYONE to your hotel, and I can't WAIT to come back. =)

We have been coming here since 2017, at first I wasn't sure but I said sure, when we got there…read more. WOW I was completely amazed at this resort, on our first day it was amazing the food at the restaurant was out of this world...very delicious, the employees are fabulous & very hard working. In 2019 while we were there, had an emergency, by this time we were spending 2wks there by the end of the first week we were supposed to change rooms but the front desk went out & beyond, the management said we can stay in that room. I was so grateful This place is one of the best resorts in Mazatlan, if you ever wanted to do tours & such...go down & talk to Rudy he is awesome, if you bring children they do have fun activities during the day...in the morning they have exercise in the pool, in the afternoon bingo every day (that's fun) happy hour 2x a day except on Fridays 3x a day, they have a wonderful massage area..hopefully next time we come down they will have the volleyball up in the pool & singing (karaoke) back up on Friday Nights (I sure missed that) Trust me you won't be disappointed on this resort, lots of stuff to do around town..either by bus or taxi

A wonderful resort where happy hour comes twice a day, because one just isn't enough. Soccer,…read moretennis, volleyball, foosball, pretty much the Olympics of all activities. It wasn't all inclusive, but this place felt like home for the week. Worth every peso and then some. Glad I was able to enjoy with family and friends. Will be coming here again.

If you are going to Mazatlan this is a perfect place. Small, attentive service, on coast and in…read moreold town - beautiful old building with tiles and arches and great balconies and terrance's. Delicious free breakfast - pool. My daughter and zI were there for 5 nights- we loved it.

I stayed here 7/2/21 for two nights and was very pleased with my stay. The hotel is under new…read moremanagement and they're doing a very good job. I've stayed here under the old management and it was excellent (thanks Nate!) and I was happy to see the hotel run with the same high standards. The room was very comfortable and the included breakfast in the courtyard was great. Super location for many amazing restaurants and only one block from the ocean. I was traveling with my little buddy Elliot (my cat) and the hotel staff was happy to welcome him, too. Good news for people traveling with their four legged family.

Very picturesque, and oh so relaxing! The pools are so nice, and each has its own bar and snacks,…read morebut like a lunch menu, think fajitas and quesadillas. The rooms are large and comfortable. The employees are all nice and friendly, quick with a smile! The private beach is awesome! Again, it's own bar and snacks (burgers, quesadillas....) and a waiter named Javier....doing an amazing job! Kudos!

My stay is so awesome and restful The personal is so helpful…read moreand polite I love it here at El Cid Marina I ll definitely will come back next year for another All inclusive stay here! I also chatted with Tim Kaminsky the manager: friendly and informative about the hotel, and the activities! Omg: for lunch I ate a smoked marlin (fish) ceviche on a mini tostada: honestly I think it was the best meal I've ever had here so far It was so tasty and fresh Kudos for that dish

This hotel is just beautiful. It sits right across the street from the beach and has a second/third…read morefloor where you can enjoy the view! The service is great, I don't know if they speak English, but they speak money as most places do. It's pretty cheap here too! We got $70 a night with a 2br. And a perfect view of the beach. The hotel has 2 swimming pools one right next to the restaurant. The restaurant has amazing food! Anything you order is guaranteed to hit your seafood needs. After speaking with one of the cooks, we leaned that allot the fish and shrimp comes directly from local fisherman (literally right across the street). She says the food doesn't last a day in the fridge before it ends up in front of you ready for enjoyment. Overall, I recommend this place as it is very cheap and is quite a hidden gem.

The lobby was quite warm, which made me wonder about the rest of the hotel. I decided to stay at…read moreanother hotel instead. I wish I could have stayed at Sunviva. I had heard some great things about that hotel, but when I arrived and found the lobby too warm, I had to go to another hotel. My partner needs a cool place to stay because he had heatstroke before. I didn't want that to happen again.

There was a band playing past 10:50 in the evening at a resort known for being situated on a quiet…read morebeach, this was a surprise and inappropriate..The band was very loud, it effected guests ability to rest and enjoy a quiet evening on the ocean. Party's and bands are not "bad" but guests pay a reasonable amount to enjoy the entire resort, and to expect a lower amount of noise late into the evening is not unreasonable. The business failed to post or warn guests of this late night band/party. My family and I believe the Inn failed in being a good host to "all" it's guests. Why not start the party sooner so that it is over by a reasonable time. Management should be respectful to all it's paying customers. Provide info, post it and let patrons know when they check in. Management at the Inn failed in this. For this I would recommend doing research before booking here. Maybe the are other more respectful resorts?

Our stay in May 2026 & Sept 2024 was wonderful. We enjoy this location and find it quite relaxing…read more The staff is absolutely great, and the service they provide is very memorable. Few servants remembered us from our earlier stay in 2024 and asked about other members of the family who were abscent in 2026 visit. We will be returning in 2027. Don't miss the experience, it is wonderful and memorable.

Just for the record, we are time share owners and have been coming here since 2005. This year we…read morehad two master suites and had five people out of original twelve. We check in then go to owners table where we were invited to owners lunch for a discounted rate. We pay for the whole week. Next day we arrive at owners lunch and are told you attended last year so no discounts. Translation if you want all inclusive you are now looking at close to $6K, nearly triple the amount originally offered.I'm shocked and ask how is this possible, you invited me, gave a me a deal then jack up the price to a ridiculous amount. The owners club people tells us you have to now deal with the resort. The person who gave us the news goes over to the front desk and after back and forth gives us a "deal" for $2K more. I am somewhat stuck because my family is with me and have no other reasonable choice. The resort is showing its age and all the refurbishment costs seems to have gone to try build other resorts. While the people who work here are exemplary. I will vote with my money and take my business elsewhere. There are so many options out there and the feeling of getting ripped off on the spot just does not sit well with me.

We were visiting family and paid for a day pass to the pool. The food and drinks were delicious!…read moreThis day included pool towel service and parking. Recommend 100%

Service was terrible! Specially the front desk where the team looks and acts like guests are pests…read more The girls don't care about making customers happy or providing good service. Other negatives: No wifi in rooms No connections between Expedia, special requests are not received or ignored. Someone walked in my room after I checked in! (No communication to house keeping that we checked in) Never staying here again!