I would have gave this a 0 star if I had the option. My stay was brutally interrupted by a stain…read morein my bathroom. The rooms look like they just remodelled a prison. The pictures speak for themselves. There was bad smell in my sinks drainage and the rooms also smell like zaza.. The breakfast was pretty bad the croissants were hard and unappetizing. I wouldn't recommend especially if you have kids. I had friends who were moved to a "better room" but it really wasn't better.

We arrived in London around 11:00 PM, and we took the Hotel Hoppa to ibis. When we went to…read morecheck-in, we realized we were at the wrong location, so we had to call a taxi to get to the place we were booked at. Just a helpful warning that there is more than one ibis in the area! Almost to the room, and then we can relax...except the room is even smaller than anticipated. The bed butted right up next to the shower and sink area, and the shower door was see-through, so so much for privacy. We almost thought there wasn't even a toilet until we realized we'd passed it as we came in the room door. All in all, it was an efficient and clean room, but not ideal if you're traveling with a partner.

Came back from Bath and was flying out the next morning from Terminal 2 and saw the reviews for…read morethis place. Super convenient as it's in Terminal 2. Easy to find as the signs in the Queen's terminal are large and everywhere (good job sign posting, unlike terminal 5). The rooms are a bit dated and not laid out intuitively. The safe is in the night stand and when open it bumps against the bed. The faucet in the bathroom sink has little clearance from the basin and thus water gets everywhere when washing your hand/face. The shower head sprays water and with a glass wall (vs shower curtain) gets outside the tub and the tile gets wet. These little design wonkiness is what makes it a 4 (vs 5). This place is popular with large groups. The restaurant is solid - fantastic greek salad and the grilled salmon perfect. The runway rooftop bar is also a must do (you can get non alcoholic drinks). So mesmerizing and relaxing to watch the planes. A solid place for a quick fly in/out of LHR

What an amazing hotel that is conveniently located next to the airport. We stayed here to end our…read moreEuropean adventure and I'm so thankful for the late check out and less than 10 minute walk to the airport. Despite being basically on the tarmac, I was not bothered by the noises of airplanes and enjoyed a super comfy bed. The staff is accommodating and you have two different restaurants to choose from. An added bonus was the rooftop bar where you could watch airplanes coming in or leaving. I'd definitely stay here again. The bathrooms and rooms were clean. The AC actually keeps you cool too.

This hotel is very close to the Underground station and also very close to an excellent pub, the…read moreBulstrode. The rooms are clean and bug-free. The shower pressure is really amazing. So why only three stars? We were staying here with a tour group, 43 people in total. Our tour included breakfast, so when I got up in the morning, I headed down to breakfast where they had a nice buffet set up for us. Our breakfast only included half of the buffet and, instead of putting up a sign or something similar, they just had an employee stand there and yell at you if you took from the wrong area. I really don't like being yelled at by hospitality staff. It rubbed me the wrong way, and start my morning off poorly. Simple signage would solve the problem and keep an employee free. In all, it's a nice enough hotel close to the airport and the Underground.

Our room was basic with a second full-size bed at the foot of the main bed. This didn't really…read moreleave much floor space, but we took advantage of having the second bed so we could sleep separately since it was so warm. We were hungry, but dinner didn't start until 6:30, so we had some time to kill. It is reasonably close to the tube station.

Close to airport was paramount! Quick check in & beautiful emenities! This was really the…read moremost efficient way to exit London!

As a Hilton Diamond member who spends a significant amount of time in hotels, I was very…read moredisappointed with this stay. We arrived late, around 9:30 PM, after leaving a hotel in downtown London, specifically because of its proximity to the airport. We left early the next morning, so our expectations were pretty simple: a comfortable night's sleep and a smooth trip to the airport. Regrettably, neither happened. The bed was in terrible condition. It was so worn out and broken down that we felt like we were rolling toward the edge during the night. A good bed is the most basic expectation of any hotel stay, and this one fell well short. The bathroom design was also less than ideal. The shower had only a half-glass door, so you had to be very careful not to get water all over the bathroom floor. The airport shuttle situation was equally frustrating. The hotel advertises an airport shuttle, which led us to believe it was a complimentary hotel service. We only discovered at the front desk that there was a fee and that it was actually operated by a third-party company rather than the hotel itself. The next morning, the shuttle arrived already crowded, and not everyone waiting was able to get on. In fact, some guests had been waiting since the previous shuttle because they had been left behind as well. Rather than risk missing our flight, we took a taxi to the airport. Judging by the number of taxis waiting at the hotel when the shuttle arrived, this seems to be a common occurrence. To be fair, the staff was polite and professional throughout our stay. The breakfast also looked very good and would have been complimentary for us as Diamond members. We chose not to eat there because we wanted to get to the airport early and planned to have breakfast in the airline lounge instead. Overall, this was not the experience we expected from a Hilton property. Between the poor condition of the bed, the awkward bathroom design, and the unreliable airport transportation, we would not stay here again. In hindsight, we should have booked one of the airport hotels directly connected to the terminal.

DO NOT stay here. The entire staff Is very rude and how's out of their way to not help or resolve…read moreissues. There's an extremely loud party with a DJ and sound system that the front desk promised would be over by 10:00pm. I have a 10 hour international flight to catch in the morning. At 10:10 the music is still blasting and I call the desk again. He promises now that it'll be over by 10:30 and is very rude to me. Then changes his mind and says it won't be over at 10:30 that I should move rooms. I explained that packing up after being woke and moving to another room isn't going to make the music any quieter. He then says he'll offer me free breakfast not noticing that I've already pre paid for breakfast. He also says I can take it up with management tomorrow if I don't like it. Knowing I'm leaving tomorrow. This place is terrible!

Impressive. Other than the location (which I'll speak to in a bit) this hotel was surprisingly…read moreimpressive. I didn't know what to expect with the "plus" behind the Best Western name. I've known these Motels to be dingy and nothing more than mediocre. This was neither. Upon checkin, the receptionist was very cordial and fairly quick to complete the process (probably could've been a bit faster). She was very polite though, so I didn't mind the lack of urgency. The lobby was very clean, with a bar/pool table to the left with some patrons watching "football" (better known as soccer) on TV. The elevators, hallways and all seemed very new. Walking into the room immediately put me at ease with my decision to stay at a Best Western. The initial decision was based purely on the fact that this hotel is very close to Heathrow Airport, but the quality of the room added to it. The furniture and lights were very chic and modern, something no Best Western hotel seems to be familiar with. The beds were also very comfortable, with down comforters and pillow-top mattresses. Other than the inconvenience of location (about 10 minute walk to nearest underground station), I wouldn't mind staying here again.

Before we ever arrived, I was made to feel welcome. Sunny Mehta, the proprietor, was very helpful…read morein suggesting things to do and explaining options for travel from Hounslow to London. Sunny was not there on our arrival, but we were warmly greeted by Vishal, who was great in explaining the hotel amenities and the neighborhood options to us. He also carried my luggage upstairs. Our breakfast was prepared for us personally at the time we wanted to eat, so we were able to get on our way each day. There was a menu of options which included a full English breakfast. There were cold choices of pastries, yogurts, fruits, cereals, and milk. Beverages included orange juice, milk, tea, and coffee. Shan, Vishal and Josh tended to all our needs over the weekend we spent there. We traveled by tube, and as Sunny recommended, we both bought Oyster passes which discounted our travels. At the end of our trip we were able to have the remaining balance on our cards refunded at Heathrow. The walk from the tube is short. You leave the tube station and go left. You will cross a little side street and the Crompton Guest House will be the second walkway. It would be a great spot for a business traveler who needs to get out on an early morning flight as Heathrow is only 15 minutes or so on the tube. If you have rented a car or if you live in England and are flying out from Heathrow, it could not be more convenient than to spend a night before traveling as they offer free parking for a specified number of days. We used the tube to go to the airport but they do offer transportation. As we did not use it, I cannot remember what the fee is. Our room had a twin and a double bed, both with reading lights, and both very comfortable. We both slept well and found the room to be very quiet. There were two night tables, a desk and chair, a flat screen tv, and a small refrigerator. There were plenty of mirrors in the room and chandeliers throughout the guest house. The bathroom had a tub/shower combination. Large dispenser bottles of hand soap and lotion were by the sink and in the tub was bath gel, shampoo, and conditioner. Everything is monitored by CCTV and lights have motion detectors so you are never wandering in the darkness. We felt very safe staying there. I would recommend Crompton Guest House to friends and family. It was a nice place to stay. Service was extremely good and the staff were very focused on ensuring that guests had an enjoyable stay.

An example of a perfect place to stay at! I arrived for my 18 hour layover and had originally…read morebooked this from hotels.com I was immediately assisted, given a map of the area and how to use the underground. The breakfast was really nice and the room very clean! I was even given a charger adaptor since I only had the US type with me! Very polite management and staff! It's literally on your right hand as you exit Hounslow Central station so it really makes it a plus for layovers between trips! Free WiFi and full English breakfast!

Positives: *…read moreExcellent location less than 10 minutes drive to Heathrow Airport * Large rooms * Big comfortable beds * Nice amenities including complimentary Tea & Coffee, Hairdryer & TV * 30 minutes free WiFi. Additional at £3 charge per day. Negative: * $7 charge for parking. If they feel the need to charge for the privilege of parking in their car park (there is nowhere else locally) then including it in the nightly charge would be preferred rather than a not so nice surprise when you arrive. Additional information: * Meal deal offered at £22 per person which includes a three course dinner with drink and an all you can eat breakfast. * Shuttle to the Airport available. We booked this hotel at short notice and were surprised at the size of the rooms here - they are a very decent size which being so close to the airport is usually quite hard to find. The rooms are also very clean and nicely laid out with a large computer desk and armchair. Bathroom is a little small but had a bath as well as a shower and a dispenser containing Imperial leather Shower Gel (no Shampoo & Conditioner though). Staff are friendly and it's reasonably priced, especially taking into consideration the location.

I loved my stay in this hotel. Everything was lovely and clean, the staff were helpfull and really…read morefriendly, the room was massive, the bed was HUGE and I had one of the bed nights sleep ever. If I could, I would like to live here. The breakfast the next more was all perfect, none of the food was going funny from being out for a long time as the staff kept an eye on it. There was a huge variety that you could pick from so there was something for everyone.

Stayed at the Petersham Hotel for a week on a work trip and had a wonderful stay. The restaurant…read morewas great and the staff was wonderful.

This property is unbelievably beautiful. Didn't stay here, but did have reservations for afternoon…read moretea. It looks like a castle and the views from the tea room are incredible. You have a great view of the river and the boats passing through. Book afternoon tea in advance as they get pretty busy. 25£/person for a selection of tea ( I got the ginger) and a large assortment of sandwiches, scones with clotted cream ( THE BEST), mini pastries, all so good! If you would like to add some Champers, it's 12£ a glass. Very classy establishment and you feel like you are taken back in time. Would love to stay here overnight sometime as it's so peaceful!

First of all there hotel store doesn't open early enough second of all their breakfast gets cold…read morevery quickly and their eggs are powdered and third they booked a wedding on a Saturday and at 11 PM. Still had the music going so loud then half the hotel could not sleep so they had to call and complain and it still took half an hour for them to even try to turn the music down. I would never stay here again and the only reason I stayed here to begin with is because this is where the tour group booked me.

The marketing for this hotel is good but the experience less so. The room I was given was very big,…read morebut there is not much in it, and what there is looks a bit tired. Wallpaper is stained, carpet has marks on it, and generally looks like it could do with a makeover. The gym is small. They do have a pool and sauna which closes at 8pm. What shocked me the most was that i went down to the cafe to buy a chocolate bar - a double decker - it was priced at £1.50 and the. Added a service charge on top. A service charge for what? Handing me the bar? I questioned it but was told that it's standard practice. That's absolutely ridiculous and you should be ashamed of yourselves for doing that. The best thing about this hotel is its location; just one stop on the tube from Heathrow airport.