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    Etchart John J DVM

    5.0 (1 review)

    Services - Etchart John J DVM

    Pet physical or wellness exam

    Pet vaccinations

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    Recommended Reviews - Etchart John J DVM

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    5 years ago

    Dr Etchart is a no nonsense vet. He knows horses and has cared For my Dutch warmbloods for many years. One of the best!!!

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    Menifee Animal Hospital - Moogie, 1.5 year old Australian Shepherd

    Menifee Animal Hospital

    (402 reviews)

    Our dog was recently attacked by a coyote. We called Menifee Animal Hospital as they were close and…read morewe hoped they could see him immediately. They treated him quickly, were kind, considerate, and informative with upfront pricing and treatment and professional care reccomendations.

    EDIT: The response from ownership honestly proves my concerns regarding professionalism and…read morecommunication. It is not "personal character assassination" to reference the public tone and wording that YOU, as the business owner, chose to post publicly under multiple client concerns. Clients are allowed to discuss their experiences and reactions to public interactions from management, especially when those responses come across as hostile, combative, or dismissive. I already acknowledged the written policy in my original review. My concern was the conflicting verbal information provided when I proactively called in an attempt to responsibly reschedule the appointment, as well as the professionalism displayed afterward. Feedback and criticism are part of accountability within any business, especially within healthcare and veterinary settings. Responding defensively to criticism instead of professionally only further reinforces the concerns being raised. I did not simply "miss" an appointment or fail to communicate. I proactively called ahead because I was unable to make the scheduled appointment time and was attempting to responsibly reschedule the appointment. During that conversation, I specifically asked what the fee would be and was verbally told it would be $20. (Please train YOUR staff accordingly if this does not reflect YOUR current policy.) Instead, I was later charged the full $78.97 deposit. What concerned me most was not even the money itself, but the way the situation was handled afterward. The communication from staff felt inconsistent, dismissive, and unnecessarily hostile despite my attempt to communicate responsibly ahead of time. After this experience, I began reading through owner responses to other client concerns online and was honestly shocked by the aggressive tone and public hostility displayed by management. Businesses absolutely have the right to respond to reviews, but professionalism, compassion, and respectful communication should still be maintained, especially in a veterinary setting where clients are already stressed and emotional. The "Dr." ego is very real here. Instead of accountability or professionalism, many of the public responses from ownership come across as combative, defensive, and focused on publicly arguing with clients rather than resolving concerns respectfully. The overall experience left me extremely uncomfortable and lacking confidence in the professionalism of the practice. I would strongly encourage anyone considering this clinic to carefully read both the reviews and the owner responses before making a decision. Feedback is what keeps checks and balances within an organization. Public criticism should not be met with hostility, defensiveness, or condescension from ownership. It should be handled with professionalism, accountability, and respect.

    Etchart John J DVM - vet - Updated June 2026

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