I cannot stress enough that no one should give this firm your business. Tried calling them 3 weeks…read more(twice a week) straight. They never actually answered the phone. Left messages each time with my phone number, yet they NEVER returned my calls. Completely unprofessional. I'm really disgusted at how many contractors seem to think that just because they have a particular skill/trade that they have no need for other business skills or time management.

Dean and his crew did a great job with our inground pool. Our job had a very ugly start with an…read moreold above ground pool deck retaining wall and a hole from the above ground pool, but he worked around all the obstacles, and we are very pleased with the result. They are a hardworking crew even during all the challenges our site presented.

I explained what I wanted and they delivered exactly that!! Installation was quick - tidy - and…read morefriendly! Thank you Heartland Granite!!

I recently decided to remodel my kitchen and after calling multiple countertop companies I decided…read moreto proceed with Heartland. The process was smooth and without an issue. Most importantly the finished product and install was exactly what I had hoped for. Well done, Heartland!

The responded quick and was able to determine the problem and was able to repair in a timely manner…read moreand the service person Sam was efficient and courteous

Very disappointed. I've been a loyal customer of this…read morecompany for over 20 years and never had an issue until now. Our water heater went out, and on April 15, 2026, Bently installed the replacement. During the installation, my husband and a friend witnessed the stairs being damaged as the dolly was taken down. They immediately told Bently, who said he would inform his boss and follow up. We never heard back. My husband called several times with no return call. I called on 4/27 and spoke with Patrick, who added me to Shawn Ogborn's call list. No response. I called again on 5/27 -- added to the call list again. Called on July 1 -- same thing. I finally received a call at 7:07 PM on 7/1, but missed it. I called back the next morning and was placed on the call list yet again. Shawn finally called on 7/8 and asked for pictures of the damage. I sent multiple photos and a video. Shawn later claimed the damage was "normal wear and tear," insisted Bently used a tarp, and stated my husband never mentioned the issue -- which is simply not true. We had the stairs replaced with real wood last June, and they were in perfect condition. Another witness also saw the damage occur and heard the conversation with Bently. It's clear they have no intention of repairing the stairs. Something this minor could easily be handled through insurance, yet my 20 years of loyalty meant nothing. I support local, family‑owned businesses, but this company has shown they value money over long‑term customers. I was dismissed, disrespected, and essentially accused of lying before being hung up on. Truly disappointing.

Good selection, fair prices and excellent installation. Very happy I shopped here. Always good to…read moresupport the small business owner

very pleased with the results - kitchen countertop was not a standard layout in our 50yr home -…read moreU-shaped peninsula with slide-in range with tight clearances. The corner seams are amazingly tight and flat. The laminate round-over edges were also very nice.

Worst nightmare,your furnace goes out in the middle of the night on a weekend! Called Plumb Crazy…read moreand they had someone here within an hour on Saturday morning. The guy had to find a supply house thst would get him the part . He drove all the way to Peoria and back,installed the new blower motor, and had us heating by 1pm. I highly recommend Plumb Crazy and the great tech they sent!!!!A+++++

They helped my mother-in-law with a clogged drain line in the floor of her basement line, fixed it…read morein flash. I recommend them.

My experience with Overton Renovation Solutions has been largely with plasterboard ceilings damaged…read moreby water. They did excellent repairs that became invisible. A special repair was restoring a large painted wall design. All at a reasonable price.

Overton Renovation Solutions are the real deal! I had seen their work in person from working along…read moreside of them remodeling Biaggi's restaurants around the country. I knew when I saw how good of work they do that I wanted them to paint the exterior of our home They showed up on time, were very knowledgeable, respectful, and kept a clean jobsite. The end result was amazing. Our house looks amazing and I will be sure to recommend you guys to many more people! Thank you

We have worked with Bill on 2 kitchens. Bill provided excellent service and we loved the designs of…read moreour kitchens. We would highly recommend working with Creative Kitchens and Baths.

I understand things are hard with COVID but we've had a poor experience. Never getting back to us…read more We reach out and then we get something but then we ask questions or ask for further info and they don't get back to us again. We've been going back and forth for over two months and haven't even started the actual project. We are moving on and giving our business to somewhere else.