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    Ethan Allen

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm
    Updated 2 weeks ago

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    7 years ago

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    Jennifer B.

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    Bob's Discount Furniture and Mattress Store

    Bob's Discount Furniture and Mattress Store

    2.3
    (23 reviews)
    0.5 mi
    Offers payment plans
    Established in 1991

    They make an inferior product and their customer service is atrocious . We bought a $3500 couch and…read morewe've had it for less than 6 months and for 2 1/2 of those months the electronic mechanism on at least one part of the couch has been broken. The couch was delivered with a broken selectronic headrest on the chaise. It took the company a week to replace it. Within a month the armless recliner mechanism broke. We bought the warranty Unfortunately they are only able to come out Monday through Friday 8:00 to 4:00. Which is when my husband and I work so they could not fix it. We tried to return it but they told us it was outside the 30 days and wouldn't let us return it . We also asked for a refund for our warranty since we can never use it because we work during normal business hours and we were told we had to contact a different company for that .They agreed to exchange it but brought the wrong piece. So one month later ( having a recliner stuck out open in the middle of our living room) we finally got a working armless recliner. Then 3 months later the armless recliner broke again and we went through the exact same problem and it wasn't replaced for a month because first they tried to send out a service person when we weren't home, then sent out the wrong thing before delivering the right piece. I have spent so much time on the phone and chat with this company and I can honestly say it is one of the worst companies and customer services I have ever experienced in my life. The only good part of the company is the delivery guys who I tried to give credit to but come to find out they are third party and don't even work for Bob's. I will never buy anything from this company and will try to stop anybody I know from buying anything from this company.

    (JASON MELTON) I AM Begging you DO NOT BUY FROM HERE…read more I was called a liar and the Manager got Aggressive and disrespectful and ended the convo before it started because he knew he was in the wrong This is the most unprofessional rude and disrespectful store ever they do not meet customers expectations or their own they lie about their policy just so you can buy a couch they told me that my old couch would be took out, and they would bring the new couch and fix it up etc None of this happened. The MANAGER told us this!! And the worker said 3 other clients on the past week said the same thing that they are misinforming customers they ended up leaving the couch and not fixing anything this is not worth it Reviews don't lie or ratings listen and save yourself some time pls. Edit: You will be followed around and basically stalked and almost forced to buy anything the manager followed us and the salesman around everywhere it was very uncomfortable and unpleasant

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    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store

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    The Attic

    The Attic

    3.6
    (9 reviews)
    14.6 mi
    $$$

    not a great experience selling here for our family. seemed like the prices we got paid were very…read morelow and checking around the store that didnt seem to be the case. something is off. I would take valuables somewhere else

    I have enjoyed going to The Attic in the past. However, the consignment reimbursement process is…read morequestionable. We dropped off a number of items last year for consignment. I was under the impression that anything sold would be reflected as a store credit to be used at our discretion. I stopped in a couple of weeks ago to buy some dishes and asked to use my credit. I was informed that there was no credit and that a check had been issued, that is now expired. I had a check...when?? That was not at all clear and I was not notified. I sent a message and received a call from the store about the issue, and nothing will be done. Not even a hint at a possible solution besides too bad, but the check is expired, nothing more. I asked if people are notified about consignment checks and they are NOT. The checks are put in a drawer and removed upon expiration if they weren't picked up. Even if I misunderstood, shouldn't customers be notified of money they are owed for personal items sold? I'm surprised that no message is ever sent. So, I gave my items to the store for free. My patronage must be very low priority. Questionable business practice and extremely frustrating.

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    Loving my cat proof pallet trees...   Five feet tall.  $22 ea with the 50% Christmas items sale.
    Loving my cat proof pallet trees... Five feet tall. $22 ea with the 50% Christmas items sale.
    The Attic
    The Attic

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    Ethan Allen - homedecor - Updated July 2026

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