The Unprofessionalism exhibited by this Company matches the unprofessionalism exhbited by their…read moreclient that damaged the post and roof of my home. I only spoke with Val once and she was so hell bent on being nasty she never listened. Yes i am frustrated and trying to verify them as a legit business and file a claim, why this alleged company is frustrated and unprofessional I dont know. Its your job sweet heart!

5 stars all the way! I was very impressed with the level of professionalism along with that they…read moremake you feel as though you've known them for years and they are just good friend advising you on options with insurance. We didn't know what we were missing in terms of coverage with our other broker and Debbie broke it down and gave great examples so it was easier to understand the different options, and what was needed to have the coverage we wanted. The transition process went smooth and she was always available to answers my questions along the way. Highly recommend this company!

I am so thankful to have found Karen & King Insurance. I contacted them via the web to learn more…read moreabout the different types of automobile insurance - she listened, recommended and listened again. Without her I would not be fully insured and feel safe driving around in my new car. And after the service provided - I went ahead and signed for other life insurance as well as recommended others to her. Thank you - and if you need any type of insurance - recommend calling or emailing Karen today....who doesn't need insurance? So get I from the right one - Karen and Karen & King!!!

I contacted this company to obtain a new car insurance policy and was deeply disappointed. I was…read morenever asked about what policy limits I was interested in or asked what my risk tolerance was. She asked for some very basic information and then found me the cheapest policy possible without obtaining all the relevant information from us and then acted irritated when I corrected her. Interestingly, even though my fact pattern changed drastically the same company was the cheapest. While this is possible, based on our interactions I was not convinced she was looking at multiple insurers as she claimed. When I said I needed to think about it and wasn't ready to pull the trigger that minute she became even more annoyed with me. At this point it became clear that Karen was only interested in getting her commission and getting out as quickly as possible. Ultimately if you're looking for a broker to help you figure out what policy amounts will actually be in your best interest and then search search to find you the best price this place is not for you.

When I was a child, and growing up we used to have State Farm Insurance. It was the only company I…read moreknew, and back in the 80's there wasn't so many commercials out there. Recently, we had been with other insurance agencies. My parents were made aware of this agency through word of mouth, and I have to say that without them bringing this to my attention, we never would have met Jay Chung and been able to work with State Farm again. As you can imagine, insurance premiums have been really creeping up and becoming more expensive, so the timing couldn't have been better for us to meet with Jay. He was thoughtful, professional, and friendly- also, very THOROUGH. Any questions we had, were answered. He followed up with us to ensure that we were maximizing our potential discounts, and also doing the little things to make sure that we are satisfied with the level of coverage that we now have for home, auto, and umbrella for our situation. My parents are elderly, but still perfectly able to move about and be social and do things on their own. Jay was patient with them, and I cannot state how happy I was that I really wasn't involved in the process because he was so supportive and great to work with. I cannot state this enough- Jay walked us through SIGNIFICANT savings for our family home/auto. I highly recommend this agency not only for cost management, but the benefit of having an agent to ask any questions or air concerns, or even help filing a claim- Jay is going to be there for us. So we are grateful to State Farm, and Jay Chung especially.

Super helpful with claim forms on a State Farm life insurance policy. This was the only local…read moreoffice open on Saturday afternoon, and super convenient for me. Thanks so much for your help, Shauna!

i was told that i did not have mold coverage only to discover that i did!! i am still waiting for…read moremy claim to be addressed!

If your looking for a professional insurance agency that is friendly and caring. Angela Holloway…read more's agency is the way to go. The entire staff is so polite and thorough. Please keep up the great work

I came for the first time to turn in my title, and I must say it is the first time I walked in a…read moreplace and the owner himself I met right away! As I gave a team member my title, he was creating a State Farm bag for me that had goodies in it if that's not a good sale not that I needed to be sold however, just knowing how kind he was was a great thing and not only that he knew my past State Farm team. Awesome thank you Harold Florence State Farm team.

I can't say enough about this agent and his staff! They have been my agent for over 20 years and…read moreprovide excellent service for all my insurance needs. Recently I needed an insurance bond and although there were a few mixups on the county's side, Peggy was patient, diligent, and very pleasant during the entire process and got it done. I appreciate my agent Harold Florence and his staff!