Negative star if possible. Horrible place. My wife bought a vape today, it turned out to be…read moredefective. When we returned to get our money back tonight, the girl behind the counter said all she could do is call her boss Matt. After her pathetic attempt at acting and crying, he told her in store credit only. But, every "better" brand vape(that we ended having to pay the difference for) required two batteries, which they were out of. So the girl behind the counter gave my wife one of her used batteries(acting like she was doing us a favor). Then after an hour we had no choice but to trade to a different vape, then pay more. Shady place. Don't do business with. I should state they have a sign posted, "Refunds within 7 days on manufactuer defects determined by the staff", which the little pink haired girl declared was defective.

New to the area and probably most reasonable prices. The house made juice is amazing.read more

sucks. dude doesn't…read morewant to make money apparently. {went in, bought disposable vape - he was kinda short not friendly - but whatever, I wouldn't want to sit in there all day by myself either. as I was walking out, thought I'd just look around a bit, maybe get something for my dad.... after about 2min, dude says "I have to call my other store, so... do you want something?" "I'm not allowed to shop? in your store? I've never been here before, I was looking around at what you have... you don't want to make money?" "if you're going to spend money, what do you want, otherwise..." nope! "don't want anything from you or your nut ass store" AWFUL. (These aren't the words I'd like to use, but decorum dictates that I should...)

Gavin is a great guy always has the best recommendation for flavor/brand. theyre all very freindly…read moreand have great prices compared to other stores around. they always have great deals and a point system to gain more of a discount.

Service was fantastic. Staff was very knowledgeable and happy to explain products I wasn't…read morefamiliar with and show new products with enthusiasm. Overall a very friendly business with a decent variety of selections and a fair value.

I bought an $80 istick OC 200w battery 13 days ago. It was a floor model, but was the only one they…read morehad. It has been glitching so I brought it in for an exchange - not a refund, an exchange. I was told they have a 3 day return policy, and that I could go through eLeaf to get a warranty fix. They lost a customer that works 5 minutes away and frequently stops in. I'll get my stuff off another vendor who actually backs their products for more than 3 days.

I've been coming to this Latin for over a year, ever since I decided to switch to vaping from from…read morecigarettes. The staff is always knowledgeable and friendly, with helpful flavor suggestions. I bought an extra order of juices just before the store was forced to shut down because of COVID-19 and was starting to stress because a moth later, I'm finally running out! Can you imagine my excitement when I saw on their website that they were open for mail order?? The gentleman I spoke to on the phone was as polite as I would have wanted and I'm thrilled I can get my preferred vape juices during this stressful time. THANK YOU Cool Vapes for allowing me to continue supporting such a friendly business, where I can feel like I'm supporting family!

i went to target ross! after leaving target ross! i needed a new vape pipe. so i googled! smoke…read moreshop near me! it said cool vapes 3 mins. away i left out of the parking lot of target ross! turned left on mcnight blvd. on the right was cool vapes! i went in..a man helped me..i was looking at smok vape pipes..i asked him how much he told me it was one hundred twenty nine dollars .an that it came with batteries so i said okay he went to ring up the sale! when i looked at the card reader! the cost showed 129.45 as the price! once i made the purchase. i asked for a reciept. he said he was out of paper! was not thinking i said ok..i purchased smok scar-1b..other than the man there was a woman..dont know if she was a customer or not..when i left something hit me..that he said out of printing paper! when googled the cost of the device 69 $ depending on retailer! when i called who ever answerd wanted to act dumb! so i will see him tmw! he ripped me of..also i hope thier camera works!

Tobacco Diamond and Vape is hands down the best smoke shop in the area--and the biggest reason for…read morethat is Kenan. Every time I stop in, he goes above and beyond with his customer service. Kenan is friendly, knowledgeable, and always makes sure I find exactly what I'm looking for. Whether it's recommendations on new vape products or just making the checkout experience smooth and pleasant, he truly makes the shop stand out. I've visited a lot of similar places, but Kenan is what keeps me coming back here. Great selection, great prices--but it's the people like Kenan that make the difference. Highly recommend!

Just go to Smoke Station a minute away instead. Almost every time my friend or I have went inside…read morehere there's underage kids buying vapes. We have both witnessed that the 2 guys do NOT check their IDs & doesn't check our IDs as well. That kills the atmosphere when you see teenagers with braces buying vapes. It's because of businessmen like them that half of the vapes are getting banned due to "appealing to underage customers."

The big fella who runs the store was very rude and just not customer friendly, he was clearly angry…read moreand I'm almost certain he mumbled something racist under his breath as I walked out. Never going there again. He doesn't know much about a lot of the products he carries and seems to only career about taking your money and getting back to playing the he keeps on the font of the store to play and watch tv.

I was looking for a local Vape Shop and I found a few hits on Yelp in my area, one of them was for…read moreVape Crusades in Bridgeville. However, I noticed that the only public review was a single star review, and it was NOT good! I opened the review and saw that the reviewer felt that he was treated very poorly, as a result, and myself being new to vaping (with more questions than answers), I decided to stay away, in order to avoid possible ridicule and embarrassment from my lack of knowledge and overabundance of questions. Several weeks went by and I still hadn't found a store. So, since I was in the neighborhood, I bit the bullet and went in to seek help for an issue that I was having with an existing setup of mine. As soon as I walked in, I heard a very friendly "Hello, my name is Alex, how can I help you?" I shook Alex's hand and explained my setup problem and asked him if he could take a look and see the problem, and/or make some recommendations on how to get it right. He took the time to provide me with a very customized experience. I explained that I was new to vaping, and what my needs from it were, as well as what I was looking for. He took a look at my device, figured out what the problem was. Asked me what kind of action I wanted to take (which was to replace my atomizer), and, so as to not blackball me into an item that was beyond my price range and my needs, he made sure to ask me what I was comfortable spending and he found the perfect device for me; In fact, I like it better than my original one! He made sure it fit my battery, and made sure that it fired right and fit well on my existing battery. I happened to have my own eJuice (I vape CBD oil) with me, and he even showed me how to fill the new item that I purchased. This place was soooooo far in the polar opposite direction of what was described by that single-star-review that I can't even begin to explain it! I'm not saying that the Single-Star-Reviewer was being less than honest, but perhaps there were some extenuating circumstances that led to the events that had transpired during his experience? MY experience was so positive that they now have a customer for life and I highly recommend their shop to anyone that asks and/or will listen. PROS: Very helpful staff (Alex); Friendly atmosphere (it appears that you're welcome to just hang out, if you feel like it); Pricing is moderate; They make their own eJuice, customizable and on the spot, in the shop. CONS: They do NOT carry CBD oil/eJuice and I very much wish that they would! I can't get my stuff anywhere locally, I've only found it online and it takes forever to arrive. Vape Crusades, PLEEEEEASE consider making your own CBD oils soon!!!! NOTE: Alex, myself, and a nice kid that was hanging out talked about how cool and helpful tiny classes for newcomers would be. Classes for 2-3 people, to teach us how to putz around with rebuildables, etc. Alex actually told me that he's willing to teach anyone what they need to know, he enjoys sharing the knowledge! How freaking cool and nice is that? GIVE THEM A SHOT! YOU WILL NOT BE DISAPPOINTED.

I have been coming to East Ciast Vapes since pretty much its first opening. It is my go to for all…read moremy vape needs. They are a friendly informative group of people with Customer service above and beyond. Thanks Amy Kaitlyn and crew. Keep up the great work

Originally started going here because I lived right across the street, so it was super convenient…read more But now it's quite literally the only vape shop I got to. Most of the employees know what I get but they're also really helpful if you're looking for something new or if something isn't working right. Very chill and welcoming.

BIGGGGG selection and super nice owners and workers. very good prices as well!! I recommend this…read morestore!

Always has good deals! Son called his father to see when the elf bars would come i . Just a really…read moregreat atmosphere to be in. Very chillax. Love having little conversations. Definitely recommend coming here for vapes and what not.