The staff are so helpful and friendly. I was unhappy because it was not open when I arrived from Perth just after 5am and the ground staff didn't seem to know. Thanks to Google I found out there isn't a virgin lounge and for USA destination, it's the Etihad lounge. It's open at 0730. I was told you can hang out at the domestic lounge first..
The lounge is really spacious. There is free wifi.
The food is great. I really liked the beef bacon.. Allegedly it's the most money they spend on to ensure the quality of all the other brekky food. There other warm options: Mushrooms, tomato, sausages & scrambled egg. There are yoghurt, salmon or turkey salad, kale & berry shakes, cheese selections, crackers. Alcohol for brekky too if u like and the usual coffee selection BUT no chai latte..
The shower is spacious too. Plenty of amenities if you ask for it. The bathroom is really spacious too.
Could have been four star.. Qantas lounge was open! read more