This location is very convenient for me so I really wanted to like it. However, I tried three…read moretimes, with three different practitioners, and the service varied from weird at best, to genuinely bad. One woman spent a truly bizarre amount of my session rubbing my ribs and my left kneecap - I am not kidding, it was just beyond strange. Bright sides: the space is nice. But I can understand why it's always empty.

This was my go to spa before it change hands in the summer of 2025. The changeover was a mess. The…read moreprevious owners never notified clients and the spa was just closed for several months with no communication about scheduled appointments, etc. I was grateful that my gift certificate was honoured by the new owners. I've now been two or three times under the new ownership. Sadly, the previous staff is gone -- who can blame them given the rocky transition. I had one or two favourite therapists and I miss them. The staff size has also been reduced so there is way less availability during the day. The massage therapist I've been seeing is good, but overall I feel the facility is losing ground. The place used to be immaculate and really felt like a spa like experience. I was in there last week, and spa shoes were dirty (they aren't cleaning them between clients - something I've noticed during previous visits), the floor has traces of salt and snow on it whereas it used to always be pristine, the decor is not as sleek as before -- there's a white leather couch that looks kind of tacky and holiday decorations that look the same. I always loved that they sent you away with a cup of hot tea. The tea is still there. I wasn't offered one during my last visit, but the time before was offered one -- so overall it's an inconsistent practice and I feel too silly to ask when not offered. I probably won't be returning once I use up my massage series, unless these new folks up their game soon.

I have been a long time client coming here to Britannia for all my Botox and filler needs however,…read morerecently I was paired with the worse injector for filler. It's crazy how one injector can ruin the whole experience and almost your face. I forgot her name because I haven't been assigned her for filler before but I showed her a photo of a beautiful influencer I loved her face shape and it was slim feminine with a nice defined side jaw line. My face shape is not far from this influencers face shape just wanted it more defined and emphasized slim and feminine. This injector did it so poorly that it made my jawline more masculine and poorly distributed that it's lumpy! It's one thing to be a good injector and look out for the best interest of your clients to say realistically if it's obtainable through filler or make the right suggestion but she clearly didn't and proceeded to do something she probably hasn't done before and ruining a clients face. It's been 2 weeks and I was thinking it must just be the swelling that has it looking lumpy and chipmunky but it's definitely not I can feel how uneven the filler is and even my friends who saw me said they thought I just gained weight and my face isn't as slim as before and very uneven! I spend $1600 this was not the result I was expecting and it made my face worse than it was before. I'll be booking an appointment to get this dissolved asap and finding out the name of that injector to include in this review but she was an older lady with blond hair BEWARE!

Although I did not receive my desired results from my treatment, I feel compelled to leave a…read morepositive review because I do believe the service was above and beyond. The staff was compassionate, informative, and willing to help when I expressed concerns. This is a place that cares about people and won't shove needless products/procedures to make a buck. I appreciate how my case was handled when I was not satisfied with my results. They also have a great selection of products and procedures that are fairly priced.

Thank you so much to the best Spa in the world. As mentioned by other client reviews, Carol is the…read morebest and her team is amazing, I recommend completely! When I called to book my appointment, I hit it off with Carol over the phone for a half an hour chatting about anything and everything so much that when I went to visit her and her team yesterday for the first time, I brought homemade baked treats, I've never done that for anybody ever before and she totally deserves it. I had an incredible, amazing, relaxing facial with Shannon who as everybody recognizes publicly, is just incredible, probably one of the best facials I've ever had. And just as important, ........unfortunately, I have no idea what is going on with my face, but I had four giant cysts and they were able to inject them yesterday with some high-tech, disappearing serum, I have no idea the medical terminology but wow did it work, it was urgent because today is my anniversary and I want to look cute for a very special dinner tonight and sure enough I woke up blemish free. How is that even possible? I highly recommend and hope to see Carol and her team quarterly from now on at least!

From the owner: New Radiance Medi Spa in Cochrane, Alberta, offers a boutique experience designed to help you look…read moreand feel your best. We specialize in advanced laser treatments, including laser hair removal, as well as medical and aesthetic services for your skin, body, and face. Our offerings also include naturopathic care, IV vitamin therapy, and IM vitamin boosters to enhance your wellness. Open to women, men, and teens, we invite you to book a private consultation with our skilled practitioners or skin experts. Open Monday to Saturday, with evening appointments available by request.

It appears Lab11 has quietly slid away into the night, taking our money with them. After weeks…read more(months) of canceling appointments, and evading phone calls and emails, the lights are out and the doors are locked. I should have been tipped off when all the talent quit; Thomas, Tracey, Kait, Norrie.... clearly they saw the writing on the wall. If you've prepaid for any treatments, you can kiss your money goodbye.

Love love love this place!! It's brand new so the building and clinic is gorgeous and immaculately…read moreclean. Lots of windows with great light. I came in and was greeted with a hot scented towel and offered a drink and a treat. I got an amazing almond milk lattè...sooo good. I came in to try cool sculpting on my stomach. It was so simple and didn't hurt a lot at all. I have also had some injections done to my jawline to create more prominence. Loved it!! I also get my skin care products from Lab 11. They carry my favourite line called Environ. It's amazing!!! Gets me through the cold, long and DRY Calgary winters with amazing skin. Love Lab11 and the super friendly staff!

Incredible service and very clean. My appointment started on time, as scheduled. Ally was very…read moreprofessional and highly skilled at facials. This was the best facial treatment I've had in my life and I have had many! It included a steam, mask, microdermabrasion and massage. I will be back again and again. I felt so relaxed and my skin looked incredible and was so soft. Thank you so much - Lily Ahonen

Saima and her team are amazing. I've been to many different spas over the years but I love the…read moreintimacy and the quality of experience at Freya. Saima and her team are personable and really care about providing the best experience possible. My skin has never been better since going there. Highly highly recommend.

I am very happy with my results. Erina and the rest of staff were exceptional in the way they…read moremaintained a sanitary, informative, comfortable, and very welcoming environment. Erina was especially accommodating for my specific situation, which I am almost certain I wouldn't have received anywhere else. I would absolutely recommend this plastic surgeon's office and the awesome staff.

Poor result refused follow up. Grumpy, unfriendly, egotist…read more The surgeons at foothills fix his work regularily. Run don't walk there are way nicer surgeons in southwest calgary Makes his money in "Mohs" on elderly nursing home patients. Staff covers his behind. Go somewhere else, there's lot of nice plastics dr.s in other clinics in South Calgary.

As a man I was initally nervous about abiut going to a medi spa. Jessica was amazing with their…read morelaser pico techniques. I have noticed a major improvment in my eye wrinkles and acne scars. There was no pain at all. So I can say the recovery time was instant. Thank you Jessica for an amazing job.

This is the only clinic I've seen that doesn't send appointment reminders, instead they seem to…read morerelish when you miss an appointment so they can charge you. I guess that's one way to make up for the lack of funding in healthcare!