I had such a wonderful experience here today with Rachel. I am only in Calgary for work so I sadly…read morecan't come back anytime soon....but I wish I could. Rachel was so knowledgeable, thorough and attentive. I was so happy with my treatment and felt so comfortable and taken care of. I have gotten the same treatment before at a different med spa and I don't feel like I was given the same level of care that I was given at Viso Med Spa. Thank you so much Rachel for great service and for a great treatment! I highly recommend this spot to others! If only I lived in Calgary this would be my go-to place.

I used a Groupon for 3 microdermabrasion sessions prior to arriving and called in to book an…read moreappointment. At the time of the appointment, my first impressions of the place is small, but quaint, well lit and welcoming. The staff provided me consultation and advised not to take the microdermabrasion due to my face skin concerns. She advised me to take a more efficient treatment when I told her my goal for my face skin. After the 1st session, she recommended me to try their product and I am glad I took the risk without researching into their product as it was working effectively & efficiently. On my 2nd session, she noticed my improvements prior to my first visit and proceeded to enhance my session and made me try on new concepts that could further enhance my face skin goal and it did it again, I was impressed. Overall, after a month's treatment & following her recommendation in improving face skin health I am satisfied. I notice the improvements & I will be coming back to maintain a health face skin.

I had my first spa facial today with Nyomi and it was amazing she made sure that I was made aware…read moreof all the treatments and why she suggested them and focused on extractions (I really needed it). She did an amazing pedicure as well :). Anong was my massage therapist and she made sure that she focused on my sore areas and was very professional. I would definitely recommend this spa.

I've been to this place 3 times and always the same service but all three times with someone…read moredifferent providing the service. Only because after the 1st time, the girl didn't work there anymore and I thought I would try someone different at Serene. The service is a lash lift and tint. The results were great the first time, however the last two times, I wasn't overly impressed.I thought maybe it was just the 2nd time or the tech and would try again with someone else, but that didn't help. The girls who did my lashes are nice and friendly, it's the service the 2nd and 3rd time that wasn't great. My lashes I could see that some were missed on the tint (not dyed black) and some lashes, especially outer corner were not lifted, so it did look strange that some were done and the rest not? I paid and left and then examied in my car since the lighting was allot better (the lighting in the rooms are very dim) and noticed some lashes were missed. I was tempted to go back in and mention it but honestly the girls at the front desk weren't overly friendly and didn't want the grief from them since they didn't seem like the customer service driven type. I did wait a few days and went somewhere else to get them re-tinted since they were not able to do a lift till they grew out. I don't think I will give this place a 4th chance since the last two times the service wasn't that great and I wasn't happy with the results, especially since I had to go somewhere else to get it fixed.

I had a facial with Kerry. She was friendly, knowledgeable about the products, and she used a…read morespecial face mask for me because I have sensitive skin. the office was very clean and bright.

Beautiful atmosphere along with kind, relaxed staff. Zero sales pressure. Dr Matteo is caring,…read moreattentive and so warm and welcoming. Great results and I look forward to returning.

Curse my procrastinating ways!! I knew well in advance that the hubby was going to have to engage…read morein a "telecon" with his work right smack in the middle of one of our Calgary getaway days. Had I thought about doing this even one day ahead of the meeting, I would have been able to book a blissful 90 minute service with super skilled therapist "Emily" versus the 30 minutes of what was left of her time when I called a mere 20 minutes before! The facility is small but perfectly cozy and amenable to all of your needs including organic teas (with the coolest steeping devices I have ever seen and that is coming from a "tea snob"!) and cookies in the waiting lounge, five shower heads in the stalls (that was a first for me) and a scrumptious steam room with what smelled like a combo of rosemary and orange oils sifting thru my senses. None of this would have mattered however if the massage I booked were lousy. Quite the contrary, Emily was...and I say this with a decent amount of experience behind me in this regard, thee BEST massage I've ever had hands down (no pun intended)!!! Not only was the pressure just precisely what I needed for my chronically aching lower back, she used no annoying elbows or otherwise jolting body parts to make her point. Here's the huge kicker: I ordinarily find any sort of conversation beyond "how's the pressure?" during a massage to be the opposite of relaxing. I actually had a good conversation with Emily *while* being perfectly relaxed; didn't even know that was possible. Though with the exchange rate, the 30 minutes + facility use was on the steeper end, this was definitely a "you get what you pay for" kind of deal that was for the best. And besides, I was on vacation! Such a shame I live 25,000km away.

Excellent skilled massage therapists! (believe me, there are some bad ones in this city, just see…read moremy other reviews) Been here about six times and each time the Therapist is better than the last. Friendly reception staff, nice clean establishment. Locker, robe, slippers, use of steam room and all kinds of lady amenities.

I have been a long time client coming here to Britannia for all my Botox and filler needs however,…read morerecently I was paired with the worse injector for filler. It's crazy how one injector can ruin the whole experience and almost your face. I forgot her name because I haven't been assigned her for filler before but I showed her a photo of a beautiful influencer I loved her face shape and it was slim feminine with a nice defined side jaw line. My face shape is not far from this influencers face shape just wanted it more defined and emphasized slim and feminine. This injector did it so poorly that it made my jawline more masculine and poorly distributed that it's lumpy! It's one thing to be a good injector and look out for the best interest of your clients to say realistically if it's obtainable through filler or make the right suggestion but she clearly didn't and proceeded to do something she probably hasn't done before and ruining a clients face. It's been 2 weeks and I was thinking it must just be the swelling that has it looking lumpy and chipmunky but it's definitely not I can feel how uneven the filler is and even my friends who saw me said they thought I just gained weight and my face isn't as slim as before and very uneven! I spend $1600 this was not the result I was expecting and it made my face worse than it was before. I'll be booking an appointment to get this dissolved asap and finding out the name of that injector to include in this review but she was an older lady with blond hair BEWARE!

Although I did not receive my desired results from my treatment, I feel compelled to leave a…read morepositive review because I do believe the service was above and beyond. The staff was compassionate, informative, and willing to help when I expressed concerns. This is a place that cares about people and won't shove needless products/procedures to make a buck. I appreciate how my case was handled when I was not satisfied with my results. They also have a great selection of products and procedures that are fairly priced.

The customer service here is outstanding. I would describe it as attentive with care…read more I've only had spa services and they are truly the best providers I've ever been to. I'm very new customer and I will be back for more!

I don't normally do the whole "spa thing", but when I noticed the day spa at my hair dresser's was…read morehaving a deal on facials, I thought I would give it a try. It was awesome. Granted, I have nothing to compare it to, but I did bring with me a seasoned "spa pro", and she also said CaVaBien was fantastic. Very classy spa, with a fireplace and cozy seating. The changeroom was very clean, warm, and the sauna is a nice touch. I loved the smell of the products that were used on my face, and that's rare cuz I hate most scented stuff. I came out of there feeling refreshed and looking at least 5 years younger! P.S. - since I can only leave one review for each place, a quick shout-out to the girls who have done my hair over the years at CaVaBien! Best salon in town!

I was very sick and could not cancel my appointment. I explained my situation and they still…read morecharged me full price. I will never recommend them again, especially the Marda Loop facility. Sincerely Marta

I got my brows done at the Aspen location years ago and they took so much off they ended up…read morepenciling them in at the end. ( I have fairly bushy brows.) They looked awful and the shape was completely changed. Recently I decided I would go to them again for brows as I love the manicures they give and this time I went to the crowfoot location and AGAIN they messed them up so bad. They took off way too much and gave them a whole new shape, with out consulting me. To put the cherry on top I have graduation at the end of the month and I am very disappointed.

I went to Esme for laser. Worst decision I could have made…read more Not only did it not work, I'm out 1000 dollars. Very disappointed.

Many of us girls don't know that there is not just 1 way of doing nails. Not the same shops on…read moreevery corner. Not the same results. Esme is different . In so many ways. They've curated a space that is a conglomerate of all the services you already drive too, in one space. They've hand picked only the best in the industry. You will not find a space that serves all your needs that is all female owned, all entrepreneurs and dedicated to only bringing the best products in, best service providers, best assortment of services along with the best environment for its clients. No harsh chemicals, in house made products, supporting local business for in purchase product in store are among just a few perks youll find here. But the biggest problem they have is...........they are too good at their jobs. I won't spoil the surprise you too will have after your first visit. Come see what everyone else is figuring out! Nails are not just nails