While not perfect, there was a lot to love about our stay. The location is unbeatable - you're close to EVERYTHING you want, the airport is 35min, Epcot is 10min, SeaWorld is 20min - unbeatable. The property is well maintained, and the aromatherapy throughout is great. The rooms are comfortable, and the premium bedding and great toiletries are definite plusses. The bed is large and comfortable. The staff is personable and very willing to help. The bar/restaurant is expensive and hit-or-miss. Bottom line: the price is very competitive for the quality received, and I would definitely stay here again when I'm in Orlando. It's not a 5 star NYC property but it IS a 5 star Florida one and an Orlando standout. read more

Spectacular boutique hotel well situated next to everything you need on vacation! The staff is incredibly personal and attentive! They made phenomenal local recommendations and were incredibly kind! The room is perfect with all the fixings you'd expect and more! They were very thoughtful in the design and the amenities! Love le labo and was happy to use their products! If I could carry the mattress home with me, trust me, I would! Hands down the best sleep I've had in a hotel in forever! I'm already planning my next trip! There is already so much to do in the hotel - spa, pool, Michelin star restaurant, that you really don't need to leave this oasis! I would highly highly highly recommend! read more

ette hotel Orlando - Hotels Near Me - Kissimmee, Florida

5-star pricing, but not a 5-star hotel experience. I'll start with the positive: the hotel accommodated an early check in, which I appreciated. Unfortunately, the rest of the stay was underwhelming. I stayed in Room 515, and the hallway noise was excessive throughout my visit. I'm not sure if employees gather in that area before shifts, but there were frequent loud conversations and people shouting down the hallway that carried directly into the room. For a hotel positioning itself as a luxury property, I expected a quieter environment. The room itself had several issues. The bedside charging ports did not work. The bed was made with a comforter but no top sheet, which felt unusual for a hotel at this price point. I was also disappointed by the Le Labo amenities. The hotel's website prominently features a Le Labo amenity box containing numerous products. In reality, the box in my room contained only one Le Labo hand lotion, hand soap and bath salts. It felt misleading compared to the way it is presented in the hotel's website. I needed to use the steamer for a shirt and, while it appeared to be a fairly inexpensive unit, I expected it to function properly. After filling it just above the minimum water line, it immediately began sputtering water everywhere. Since I didn't have time to call for a replacement, I left it on the countertop with a note explaining that it was not working, expecting housekeeping would replace it. Instead, it was simply placed back in the bag. Housekeeping attention to detail was lacking as well. Small pieces of mint wrappers that I left near the coffee station remained there after the room was serviced. These are the kinds of details I would expect a luxury hotel to notice and address. Another disappointing interaction occurred when I called the front desk to ask if they had Tums or a similar antacid available. The employee initially had no idea what I was referring to, and once he understood, he laughed and told me to go to CVS. I've stayed at many 3- and 4-star hotels that keep basic items such as antacids or ibuprofen available for guests, so this response was surprising. Breakfast was mediocre, and the service throughout the property never rose above average. Nothing was terrible, but very little felt exceptional. For nearly $1,000 for two nights, I expected a much higher level of service, attention to detail, and overall guest experience. None of the issues on their own would have ruined the stay, but together they created an experience that fell well short of what I would expect from a hotel charging 5-star rates. The property may market itself as a luxury hotel, but my stay did not reflect a luxury experience. read more

I came here for their afternoon tea that takes place on Sunday's from 11-4. The price is only $75 but that doesn't include the 20% gratuity that is added on top. It is also reservation only so you can't just walk in expecting to be able to be seated for the afternoon tea. The staff was very friendly and the overall experience was very nice. As far as the food, it was all generally tasty. However, the sandwiches could've been better. The bread on all the sandwiches was very stale and dry as if they've been sitting out for a while. But with not a lot of afternoon tea options in Orlando this is a good option. read more

ette hotel Orlando - Afternoon tea - Hotels Near Me - Kissimmee, Florida

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Hotel is pretty restaurant/ bar is cool. Cleaning lady's don't know English. I had to call SEVERAL times to get anything. Room service or cleaning. There's a weird foreign lady with a botch blonde bob that is so rude and racist. She kept pressing me about my room and who the reservation was for. Mind you we had security with us and I had a key. Why are you pressing me about it? And then I ordered food later on when she brought it up she just didn't say anything. Just rude. She looks like sour cream. read more

We had the worst experience at the ETTE hotel, I didn't knew my wife picked a 5 star hotel until I looked into it because we had problems every days, I was shocked it was a 5 stars hotel because we do a lots of them and this is definitively nothing like the 5 stars hotel luxury and service !!! I am going to address a complaint to get their stars removed. We had a very noisy AC for two days, so after a day at Disney coming back around 12-1am exhausted they had to change us room in the middle of the night. Then the room they moved us had no heating so we called front desk but they didn't had an engineer in site so they send desk guy to troubleshoot ; he could not get it to work so they brought little portable heaters !!! We never ever experienced this anywhere ever - TV remote would not work unless you are by the TV and it wasn't a battery issue, so every time you wanted to change channel or turn TV on off, raise lower volume you had come out of bed and walk right by the TV so we never got to watch TV. We got to talk to the owner and he offered us a free breakfast LOL ; THAT's the 5 stars hotel service here. For 7 days staying there that's a joke, owner did NOT care at all about our concerns he told us we could leave if we were not happy so we are doing just that, I never left an hotel in the middle of a trip before... They also ripped us up with their taxi fair from airport of $200, get Uber guys ! Regarding stars I read today that hotels in US can assign stars to themselves as there is no regulating body. We ate at their " Michelin " restaurant to find out it wasn't real Michelin, cook is not a Michelin cook but they know someone that has a Michelin star that helps them with their menu. We did pay Michelin prices though LOL, the whole thing is a scam, pretend, pretend pretend. They are advertising their hotel using Michelin name, I am French give me a week I'll have a talk to Michelin directly ! That's going to wipe the smirk out of her face for sure... Today I told the other owner, a lady this time that I was going to complain and get some of her stars removed and she smiled had a smirk on her face and she said thank you ; what the hell !!! Just very rude people. Owners are Persians, STAY AWAY - I found out in United Stated every body can call their hotel 5 stars because there's no governing body like in Europe that was a shock to me, look it up online - read more

ette hotel Orlando - A great picture on the wall - Hotels Near Me - Kissimmee, Florida

Came here for afternoon tea at Salt and The Cellar. This hotel has free self service parking. The hotel is absolutely beautiful!! You can definitely see the quality and difference upon walking in. Staff was friendly in pointing us in the right direction. Not only was there a great lobby area you could relax in but the restrooms were fancy! They are dark but I was just so impressed with the cleanliness and quality of soap and towels. They even have floss and mouth wash! The laundry area is the Laundry Museum and is behind a full glass window that you can view perfectly clean and folded towels and even watch the staff folding them. This would definitely be on my list to stay one day. read more

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Wonderful and chic hotel. Comfortable accommodation and excellent services from the desk staff to housekeeping. The hotel lobby smelled and looked clean. The rooms were spacious, modern and cleaned. I like the wooden or vinyl flooring. Bathroom was spacious and had tile flooring. They changed the pillow cases and bedsheets. Only qualm was they didn't offer bottled water but had a tall glass bottle of filtered water that they refill for you daily. read more

My experience at the ette hotel was amazing! I was invited for a company dinner and i really enjoyed myself. The hotel smelled so good upon entering and the people at the front desk were very friendly. Our server was very informative and knowledgeable. He told a story with each things he brought to us that was on the menu. The food was amazing! It was a great fine dining experience. I don't really care for red meat but for this occasion i tried it, and it was bad at all. The bathrooms were so luxury, and looked very clean. I would recommend eating at this restaurant to anyone that wants a nice fine dining experience or a perfect date night . read more

ette hotel Orlando - Hotels Near Me - Kissimmee, Florida

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1 out of 5 stars We chose ette hotel to celebrate our 10th wedding anniversary because it markets itself as a luxury boutique hotel with Michelin-associated dining. Unfortunately, our experience did not live up to the standards the hotel promotes. While the property is clean and stylish, nearly every core part of our stay had major issues. We experienced little to no hot water on Friday night and again Saturday morning, with lukewarm water and very low shower pressure. Being unable to properly shower at a property advertised as luxury was extremely disappointing. Service was slow and inefficient: a basic ice request took nearly 45 minutes with multiple calls required. Both in-room dining experiences were very poor. Dinner included a Wagyu burger that lacked flavor and fell apart, and a petite filet that was bland and missing menu ingredients. Breakfast the next morning was over $90, poorly presented, and unappetizing. None of the food reflected the level of quality expected from a hotel associated with a Michelin restaurant. On Saturday afternoon, the hotel experienced a power outage lasting about three hours, during which we received no updates, no communication, and no gestures to acknowledge the inconvenience. When the power returned, the TV still didn't work -- and despite multiple reports, no one ever came to fix it. On a rainy anniversary evening, we ended up watching TV on an iPhone because the in-room television was unusable. Despite checking in early, we were placed directly next to the elevator, resulting in constant noise Friday night. The provided sound machine malfunctioned, randomly changing tracks and volume and startling us awake. The thin walls meant we could clearly hear loud talking and yelling from the room next door. To make matters worse, we made several attempts through email to resolve these issues fairly and gave the hotel opportunities to make things right -- but we never received a meaningful response. What was meant to be a special anniversary stay became frustrating and disappointing due to consistent service failures and a complete lack of follow-through. For a property that promotes itself as luxury and Michelin-level, this experience was far below what was promised. read more

I'm staying in a timeless suite, their top tier option. I ask specifically for room cleaning, they don't give it. I ask later for it, they give an attitude and say ok fine, and hang up. I go to to order cocktails at the bar, apparently a Michelin starred restaurant, Salt & Cellar. It takes 10 minutes to get an order placed. There is old food/drinks sitting in front of me for 5 minutes. The servers are overwhelmed and slow. The cocktails are overly sweet, but I wouldn't complain about that if it didn't come with extremely slow service. I haven't had such a poor experience at a 5-star hotel. This is probably because it is in Orlando and the service is more on par with a lower star hotel. It would be a fantastic 3-star hotel however. read more

Do not waste your money, or time on this hotel. For being "luxury" the front of house staff is not understanding, kind, or respectful towards their guests. We had a horrible time trying to make a reservation, and when we did, we were not accommodated with the amenities that we payed for. Honestly, you'd be better off saving your money, and paying for a hotel near a theme park, that will stand behind their product. It's hard to leave a bad review on a place that has potential, but if they would hire staff that respects their guests, it would be a different story. Do not stay here. read more

Best non-touristy destination hotel close to Disney. I come to Orlando every year for conferences. We often stay at a resort or wherever the conference is being held. But since I was not on vacation, it just felt awkward all the time. Until, by chance, I was looking for a place to hold a business meeting. My assistant found Ette. The hotel rooms were the best I have stayed at. The atmosphere was relaxed, polished, and modern. It is a health/wellness destination so you are going to find delicious mock-tails instead of cocktails. The restaurant on site is superb, and will open whatever bottle of wine you brought along to pair with your meal. We will look forward to having another one of our meetings here soon. read more

I stayed at this hotel twice in two months and something horrible happened without the hotel offering any official apology. My mom left something for me in front of my room along with a special souvenir I got at Disney that was very sentimental to me. I was already asleep when it was left in front of my room at 3 am and it was gone the next morning. At first, the hotel said they would check the cameras for us and after they checked they said "no one entered my room." The Disney bag was left in front of my door NOT in the room. (camera is right outside our room btw) Then, this guy said he collects breakfast orders around 4am and if he sees any bags in the hallway he throws them away because guests often leave their trash outside. He said he might've thrown it away but he doesn't remember. He didn't apologize but kept questioning why we left stuff outside my room. I WAS ASLEEP and couldnt get it because i don't sleepwalk. The next day, we asked other hotel staff and they had to check the cameras again to finally confirm my bag was thrown out by that dude. They couldn't see the first time? Again, no apology, manager wasn't even at the hotel, and the only thing they keep saying is "if u leave anything out the hall we would think it's trash." First, we stayed at this hotel two times and this time had two rooms booked, on different floors. We go back to the hotel late at night everyday and never saw any souvenir bags left outside doors other than food trays. Second, why are they trying to blame me? I was asleep and was going to get it first thing in the morning after I wake up what did they want me to do? It was still there at 3am and gone in the morning. The guy just doesn't even see what's in the bag and put it in the trash? Third, the things I got are not purchasable online, only at Epcot. If I want to get my things back, not only do I have to come back to Orlando, buy Disney tickets, buy everything again, but walk to all the countries and wait in line to get signatures for my Epcot passport. This entire time the hotel staffs are avoiding the actual problem, gaslighting me, and not offering any solutions. Not to mention the manager didn't even show up once to talk to us. read more

Amazing hotel. Staff was friendly. The hotel and room are extremely clean. loved everything. One of the most comfortable experiences I've ever had with a hotel. The restaurant located in the hotel was beautiful but the staff were not friendly and engaging like the hotel staff. The bartender He barely said hello to us when we sat down. He also spoke so quiet you could barely hear him anyway. His demeanor was very stand offish. We ordered a drink each, when we were done he never asked if we wanted a second round. So we sat there for about an hour and decided to pay our bill and get drinks elsewhere. Aside from that I will absolutely be staying at this hotel again. read more

ette Hotel is the definition of luxury and wellness. It's a beautiful, European-style hotel with fine-dining options that are still accessible as well as a tea hour, mocktail bar, and now a rooftop bar. I am a big fan of Salt & The Cellar by Chef Akira Back. It's my best meal of 2022 - try the toro and the steak. Beyond all those things, what you'll notice is that the hotel really focuses on wellness for residents and the rooms actually focus on creating that mindset, which is already quite popular in Europe. The beds were comfortable and so was the room. It's a great place to go with a date or to plan a trip with someone special. The location is part of an area of Kissimmee that is still changing, but still very close to Disney and the theme park area of Orlando, which is convenient if you have business on the tourism side of Orlando. I will return soon! read more

Wow what a nice surprise for a hotel you pull up and from the outside it does not look like anything special. On the inside the decor is amazing. The rooms are nice a little bit small, but they have frette sheets and le labo products. The pool is small but it's nice that they have a pool. The restaurant inside I only went for breakfast was good and the staff is very helpful and friendly and parking is extremely easy. read more

Wow! Just wow. What a stunning hotel. The entire staff made what was already an incredible stay best in class. Mariela and Alejandro at the front desk made check in/check out a breeze. Maryella in the spa was so wonderful checking on us throughout our spa service. Taby & Alexa provided two of the best massages we've ever had in our life. And Gabriel was a first class manager/server at Akira Back, which was an unforgettable and amazing dining experience for breakfast, lunch AND dinner. Not only was the hotel gorgeous, it was immaculately clean and no design detail or amenity was left out. Thank you for a spectacular stay. We will definitely be back! read more

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My mom loves to partake in high/afternoon tea and I have become a fan, as well. When she planned to be in town, back in October, I knew it was the perfect opportunity to try the afternoon tea at ette. Before I talk about the tea experience, I want to talk about the hotel itself. It is an exquisite boutique hotel located just outside the Disney border. When you first walk in, there is a tranquil, yet indulgent smell. On the ground floor, there is a pool and outdoor lounge area, the lobby, a restaurant, the social room and the book room. While waiting for my reservation time, I peeked into the social room and it is a nice sized room to lounge in for an office gathering or small social gathering. Just outside the book room, there is an offering of several magazines - local and beyond. The wall of the book room was lined with art books and some novels. There were even some options for children. They had several copies of some books, too. In the middle of the room is a big table for you to sit and read. It is definitely an ambiance set for reading a good book or thumbing through a new topic. It was time for our reservation, so I went to the restaurant - xx. Let me start by saying the service was excellent and the food was amazing. We were seated and promptly introduced to Rafael, our server. We learned that it was a team effort. Although, Rafael was our server, several others assisted in bringing out our food and drinks. You have a good selection of teas from which to choose and a detailed description of each. The same goes for a cocktail, if you'd like to partake in that. Each one comes with an exquisite presentation! Raphael paid extreme attention to my mom's allergy and made sure she did not get ANYthing that would cause the allergy. He sat down to understand more and then the chef came out to chat with us. Because of her allergy, my mom decided to try the burger from the lunch menu. When the food came out, Raphael described each piece on the tea experience and told my mom what she should not try. Each course came out in a timely manner and Raphael made us feel like family. The service is splendid. The food delectable. The tea was an experience. I would highly recommend you go experience this cute place for yourself - whether it is lunch, dinner, after work drinks, or the tea experience. If you haven't already tried it, you're missing out! read more

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The hotel is very elegant . When I go there I feel like I am staying at a boutique hotel in Europe. My husband and I have dined at Salt and Cellar by chef Akira Back. The food and drinks are delicious. The wait staff are friendly, professional and very knowledgeable about the menu. It truly is an experience to remember. I highly recommend this hotel and restaurant. read more

The ette Hotel is the definition of hotel perfection. I am writing this review at the end of a 4 night stay and I truly don't want to leave. Every detail was taken care of and the King Wellness Suite I stayed in was an oasis of chill. It was so great that I invited friends over because it was an unbeatable environment that I wanted to brag about. The dinner and drinks I had at Salt and The Cellar by Akira Back was amazing and the Sunday Afternoon Tea was a highlight. The Pool with its outdoor shower and separate bathrooms gave me a chance to tune out the world for a few hours. A huge thanks to the two owners, Sheila and Alex who are constantly on site to take of any need. I cannot wait to come back!! read more

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The most beautiful, luxurious hotel I've seen in Orlando I definitely highly recommend this as my number one pick if you're looking to travel in luxury to Orlando, right next to Disney World, animal Kingdom. They offer the upmost highest quality of services with a very hands-on boutique feel.. they also offer a beautiful gym spa pool fabulous Michelin star chef restaurant all of the dishes are delicious with high-quality presentation. The rooms are the cleanest rooms I've ever stayed in the Offer museum so you can see how their facility works with their cleanliness to be top-tier there you can see them folding towels and linens and not to mention they're linens are imported from Italy, as well as their robes and towels. One of my favorite features about this hotel is that the offer Leo sent 33 toiletries which if you're not familiar with that brand the bottles of perfume retail for $322 to give you an idea of the luxury. Our suite was the wellness suite that included your own peloton, bike and fitness center as well as a pullout sofa not to mention our suite was as big as a one bedroom apartment in Los Angeles.. very spacious. Beautiful lighting. Ambient scape sounds to put you to sleep. read more

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I went on a last minute girls weekend and we could not have picked a more perfect place. No words to fully describe the Ette experience, they have not missed a detail from the customer service to the quality of the hotel itself, I can not rave about this place enough! You just have to go to and experience yourself to believe it. An oasis is the area that is Disney. We will be regulars here when we need an Escape from reality. read more

This is a gorgeous hotel with a lovely small restaurant and pool area. My main complaint is that it is completely alcohol free which is very bizarre. They do some stellar mock tails with fanfare of presentation, which is quite incredible and unique. Be prepared to spend at least $300 on dinner for two however, it is super expensive. read more

Amazing guest service 24/7, thank you Roberto! Our group checked-in late and they were still very accommodating with us even though their in-house restaurant was already closed for the night. Only issue we came across was that our room key kept malfunctioning and we had to request new keys at least twice, but their staff was very quick about it. read more

a phenomenal experience. I can't remember the last time I experienced kind and attentive service as I have at the Ette hotel. you MUST reserve a spa day here with MARIELLA. she has a gift like no other and I've been to many spa days!! Even if you don't stay here, at least treat yourself to their spa. The food is exquisite!! read more

Absolutely incredible! Both times we stayed, we are treated with the best service and hospitality. This is my wife and my 2nd time staying at this hotel and we've now decided that we won't stay anywhere else but here, in Orlando. As we were checking out this time we were greeted by the friendly staff where they provided us with drinks and food to go and even gave our son an adorable giraffe. It's amazing when your stay at Ette is more magical than your stay at Disney world! Can't wait for our next stay! read more

I was looking forward to staying at this hotel in November 2023 however I should have noticed the warning signs. During booking, the hotel stay jumped from about $145/night to about $307/night once they realized I was calling from out of state. I was told I was misquoted for their other property. I ended up booking through a third party site for a lot less than $307/night. It's a small boutique hotel and not a chain so it was surprising to learn upon check in that they didn't have another location. They did honor my previous restaurant booking for another time which I appreciated. And the hotel is well decorated and has a luxury ambience. Unfortunately room service food is mediocre and I did get sick from the food I ate at the restaurant. I was allowed a free night stay to get strength to travel the next day, thankfully. It's definitely a mixed experience. Staff there especially at the restaurant were very kind and professional. However my booking experience and overall experience left much to be desired. I was traveling alone for a funeral and didn't feel that comfortable/safe there neither. So if you're attending don't go by yourself, especially if you're a woman. It's giving monitoring single women and trafficking vibes. It's a dry hotel so they don't serve alcoholic drinks which I think is more cultural than any health conscious trend. read more