TOP-TIER SERVICE - DEEJAY MILLER IS THE REAL DEAL!…read more I've had several vehicles towed over the years, and I can confidently say Deejay Miller with Hanks Towing & Recovery is hands down the best tow truck driver I've ever worked with--no question about it. From the moment she arrives, you can tell she takes pride in her work. She's professional, dependable, and goes above and beyond every single time to make sure the job is done right. I've used her services multiple times, and every experience has been smooth, on time, and completely stress-free. Her communication is excellent, her response time is on point, and she handles your vehicle with care and respect like it's her own. That kind of service is rare these days. I'll be honest--I was surprised the first time I saw her step out of the truck, because you don't often see women in this field. But after watching her work, it became clear real quick--she's not just good, she's elite. Skilled, confident, and fully in control of her craft. If you're looking for someone reliable, respectful, and truly dedicated, Deejay Miller is the one you want to call. She's earned my trust, and I'll continue doing business with her anytime I need towing services. Keep shining and setting the bar high--your work speaks for itself!

Good people and great service! The tech Byron kept me informed about what needed to be done and…read morelet me make decisions about how much I wanted him to do. He even called around and found a salvage rim in order to keep my cost down.

Mark ( and Garrison) were absolutely wonderful. They worked on my splendide r.v washer combo…read more Tackled and RESOLVED an issue that others could not. His persevering and caring were very apparent. Taking great pride in his work. Extremely knowledgeable and fair priced. I would highly recommend Mark for ANY repairs. Friendly and personable, gotta love his work truck. Had all my neighbors calling us lol

Understanding, informative service. Great at returning calls and texts also, very quick at fitting…read moreus in the schedule.

Needed a refrigerator repaired. When he showed up I thought he was running a diagnostic of the…read morefridge but come to find out he never did, he just started pulling and "replacing"parts he thought could have been the problem. He even replaced the Thermistor with a used one. Needless to say the fridge didn't work. Called the next day to in form him and he returned a few days later with a new Thermistor. The fridge still did not work. So after $700 for parts and labor I get this response from him when I told him the fridge is still not working. "I hate hearing that. It has to be the cooling unit. The better option at this point is by a residential refrigerator to replace the one you have. The Dometic 1350 model you have is very expensive JUNK. " now he no longer responds to phone calls or text from me. Ever feel ripped off? Since you admit to misdiagnosing the issue, shouldn't you make it right with me instead of taking $700 and running? Also if you had came when you said you would, you wouldn't of had to wait.

What a blessing Nick's was to me. Just before leaving for a long trailer trip I noticed a couple…read moresmall cracks on the trailer tongue where it attaches to the frame. I thought how am I going g to get this fixed in time to make my schedule and previously booked RV Park reservations starting in two days. I drove over to Nick's, told my story, and was told to go get the trailer and drive it to the front of their shop, and it would be welded immediately. What a relief to get it fixed immediately. These guys are awesome, cortious, and professional. Thanks guys, your my new go to for all my trailer and hitch needs.

They did an amazing job installing our hitch and had wonderful customer service. They got our job…read morefinished in a timely manner and it was affordable. So thankful we made the trek out there because it was worth it.

I moved to the area, and stumbled across East Tx Discount Towing while calling around. Not only was…read morehe a fraction of the cost, But I called him Monday morning at 7:30, he was busy but said he'd meet me at the location in an hour. Like clockwork he showed up ready to load my TWO professional grade toolboxes and haul them to my new job. From loading to unloading the service was professional, and watching him juggle his job and still taking calls at the same time shows how smooth he can handle all kinds of things at once. Don't even call anyone else, East Tx Discount Towing has it down.

Fantastic service. Call for RV transport guys were able to do it the same day very reasonable guys…read moreshowed up for the transport was courteous help me out it's perfect appreciate it.

Went in for an oil change, and they did it quickly; so I was in and out in a manner of minutes.read more

Great! Delivered as promised. Mgr Brock Parsley and owner, Patrick are straight shooting guys who…read moretell it like it is, no B.S.! They'll advise if there's any change to original estimate and why. They'll even keep the old parts allowing you to see exactly what they did. Give these guys a holler if you need car work done.

I took my 2018 Honda Accord to Hanks with an issue. They quoted $3800, which included a host of…read moreitems, including injector replacement. I took it to Jack of Diamonds Honda in Tyler instead. They replaced the spark plug's and installed a new battery. Total: $500. It's been months since the repair, and my car has been working like new. I have heard very bad things about this business's pricing, especially toward women

One of the most thorough oil service events I've experienced as oil changes go! The service tech…read morechecked all major systems, reported on conditions and I left feeling like I'd gotten much more than a basic oil change for sure. Highly recommend!

TERRIBLE CUSTOMER SERVICE NO INTEGRITY…read more UNRELIABLE So long story short. I DRIVE my car up to Phil's auto and speak with Jeremy about my ac acting up and ask him to look into the windows and cruise control not working. Several days go by with no call so I call them and find out I need a cabin filter replaced for the ac ($11) and a main power switch ($200)for the windows so I approved those two services only! Drive by there a week later and see my car sitting outside so I stopped to pay and pick it up. They proceed to tell me that the car won't idle or accelerate and that it needs another part for the computer and will cost $500+. So a month and half of "needs another part" and "it should be ready by this afternoon" goes by and now we're out $1750 for services that we're not needed when we took the car to them. Sadly to say this isn't the first vehicle of ours that has been done this way by Phil's. The last one they did $1200+ worth of work on did not even make it a month after. I spoke with the owner and he was very nonchalant about my concerns with his service. Needless to say we will not be returning and I'd STRONGLY advise against wasting any of your hard earned money on this mechanic!

I have been to Phil's several times for repairs a d all I can say is Phil is a highly efficient and…read morevery skilled PROFESSIONAL mechanic; his assistant is the same and I will now and ALWAYS take my vehicles there for service. Phil is honest trustworthy and always at a fair price.