This place is a disgrace and should be shut down poor patient care and poorly maintained. Nursing…read morestaff is a bunch of rejects that no one else would hire.maintenance is a joke as is house keeping.i was there doing rehab after a minor stroke.they are only there for the money.never allow a loved one to go there

This nursing home and rehabilitation center is terrible. There are a few people that work here that…read moreare amazing but as a team I wouldn't let them lay a hand only family. They have had so many tags reported every year and the care is inconsistent. Unsafe practices occur daily and even the most basic needs are overlooked everyday. Please never take your family member here! On top of the terrible care the rates are outrageous for what they provide, flooding is common, and the cleanliness of the place is terrible!

When I was referred to this company I was given a string of appointments covering approximately 4…read moreweeks. Two days after my first appt appointment, I called to cancel the appointment I had for today because I was still in too much pain from my first appointment to go through the therapy again so soon. I was informed that I would be charged a cancellation fee, and that I had signed paperwork agreeing to that. I understood that cancelling a same day appointment would incur a $25 fee and accepted that financial responsibility. I explained that I was not prepared to go forward with the currently consecutive appointments they have scheduled for me because the pain was severe enough that it feels like I need to wait longer before continuing. The person then said that I would have no guarantee of when they would have any appointments available. I acknowledged and accepted that there would be uncertainty about when they would have availability. The conversation then got weird and it seemed to be a problem for the woman on the other end of the line. I finally said not to bother, I wouldn't schedule any future appointment with them at all. I have no idea what happened or why she took such offense to my request to delay my therapy. Bizarre! I invite a manager to contact me if they would like more information.

Very knowledgeable about injuries and listens to the patient. On my second go round with shoulder…read moresurgeries, and is a great place to get the healing started!

I'd be interested to know how many people die in this place on an annual basis .I'm deeply…read moredisturbed by what happened to my neighbor Bill at Prestige in Chehalis. He went to the ER in Aberdeen after hitting his head and was told he'd stay overnight for observation. The next morning, he woke to find himself in ambulance, being transported to Prestige Care in Chehalis. Confused, e arrived around 4:30am,(before daylight) amd was checked in, and told he was no longer able to care for himself and wouldn't be allowed to leave. He called me crying, scared, and confused. He said staff told him they'd call the police and have him jailed if he tried to leave. I told him that sounded like kidnapping and that if he needed a ride home, I'd come get him. A couple weeks later, he called again, begging me to come. He was angry and sobbing, saying, "I want out of this damned place." When I arrived, I signed in at a makeshift desk and was told there was COVID in the facility, so I followed all protocols. I found Bill in his room and told him to grab his things. As we left, a nurse yelled that he needed a walker. Bill replied, "I don't need a walker--I'm going home." She snapped back, "You know you can't go home." Staff began whispering and scurrying around as tension rose. I asked if we could step outside to talk. We went to a fenced-in outdoor area--like a prison yard, enclosed in 6-foot chain-link fence. I went back inside to speak with the nurse in charge. She was rude and dismissive. I told her Bill had asked me for a ride. She said he couldn't leave without a doctor's release. When I asked to speak to the doctor, she said he wasn't available and hadn't answered calls. I asked, "What happens if he just walks out with me?" She said, "I'll call the police." I replied, "For what? He's not a prisoner." She then said no one was allowed to leave because of COVID--even though Bill had tested negative that morning. I asked, "Do you go home at the end of the day?" "Of course I do," she snapped. "Then what's the difference?" I asked. She had no answer. When I turned to walk back outside, she added, "I don't know why you're trying to take him." I replied, "He called me. I'm just giving my friend a ride home." She warned that if he left, she'd report him as AMA (Against Medical Advice). I explained it all to Bill. We planned for him to walk out on his own and meet me at my truck. But when I went to leave, I found the doors locked. I had to ask someone to let me out. Staff watched me from windows and phones. I waited over two hours, but Bill never came. I was informed three weeks later that Bill died in there. Odd, I thought. He was just riding his bicycle 10 miles a day prior to being put in Prestige. I felt horrible and still do. This place operates like a locked facility, but without transparency or legal clarity. What happened to Bill felt coercive, cruel, and wrong. People need to know what they're getting into. Prestige isn't just a care facility--it's a trap.

The other reviews are spot on! This place is bad. My mom was worse after her stay there…read more PT was all but non existent; bathing/showering was a joke. She had medical issues that (bedsore, etc) were never looked after. Only time they put a patch over the sore was a couple days prior to her discharge. I imagine this is because someone realized it was worse and they thought "oh sh#t!" better cover this up. All in all, they booted her out the minute insurance was up and sent her home in worse pain, no strength or increase of mobility. Do NOT go here if you have a choice.

Great experience! They were all great and treated us with courtesy and respect! Knowledgeable staff…read moreas well!

I've got nothing but good things to say here about the folks at Rainier Eye! I have been wearing…read more"readers" for a number of years now and felt like I needed something more substantial, something that I would be able to wear more regularly. I read up on their reviews from other sites and through word of mouth and decided to book an appointment. I am very glad that I did! All of the staff were very friendly and accommodating - welcoming me as a came in and throughout the entire examination and fitting. The optical evaluation staff were supportive, listened to my experiences in sight, and took the time to complete things effectively and thoroughly. They engaged in not only "shop talk" about my vision but also "small talk" to make me feel at ease and get to know me. This was much appreciated. After the evaluation was completed, I only had to wait a few minutes for the results to be shared. Once that was done and the doctor recommended what prescription I needed and the type of glasses that would be best, I went over to their fitting and selection side of the office. The woman that helped me was very professional and nice as well. She had me take a look at the many types of frames they had and pick out some that hit the style I liked. Then she grabbed a few more that were similar and had me try on about four or five different ones to let me decide which were the ones I wanted. From there, we talked about lens. I chose to go with the transition lens (which, I have to say have taken some time to get used to; but it'll come). They placed the order and came within that time window they said. Got them picked up, fitted a bit, and was on my way. They seemed to get a wee bit loose after a few weeks and I was easily able to swing by and get a free adjustment. Now they fit great. They also are very easy to work with when it comes to insurance (which isn't always the case with doctors' offices). My only wish for them is that they were open a bit on Saturdays. For me, it's hard to get there from work on weekdays and had to wait for a day off to visit. Other than that, all was great and I highly recommend them.

Took my wife here for lower back pain. She walked out 15 min. later feeling much better and not…read morelimping. Thanks!! Everyone there was very nice and made it a good experience.

I just visited Dr Moekel for a very sore shoulder. It has hurt for months every time i move it a…read morecertain way. After a quick back cracking, he then manipulated my arm having me press against him then pulled it out and slammed it hard. Hurt like crazy. But the pain is completely gone now and i have full use good as new just 2 hours later. I have been witness to other feats of healing for my wife and daughter which is why I tried him. I only wish I had not waited so long.