The male PA that I was seen by was hostile from the moment he walked in the room and acted as if I…read morewas a drug seeker instead of someone that had been sick for 25 straight days. He repeatedly told me their was nothing wrong with me and that I absolutely didn't have Strep. Two minutes later my step test came back positive and he was left trying to backtrack but still insisted I didn't have it. THis was the worst I had ever been treated by a medical professional.

So everyone there is really very nice. They want to help. But why is it SO SLOW. I recently moved…read morehere and previous insurance is no longer. My daily medication ran out. I let them know I tried to get an appointment a month ago and ahead of time, but the soonest appointment was 4 months away. I did not have a 4 month supply. These guys were able to get me an earlier appointment a few weeks away, awesome thank you. But then I sat there for over FIVE hours. Once I finally saw the nurse practitioner, who was again, very nice, my conversation and transaction with her took one minute. Yup. I waited five hours for one minute. I had to take a sick day from work to cover my time sitting there. A day of my life I will never get back. The system here doesn't work. I get some people need more help than others but you would think the "easy" people as I was told I was numerous times, could be in and out and out of their hair instead of turning people away as they came in later in the day because they were full. Why would an hour go by and no one in the waiting room was called? One lady came in describing a heart attack and she was turned away. I felt horrible for her. I hope she is ok.

Very friendly and caring team. Made me feel safe by over riding the ER team who messed up.read more

The doctor in the ER was so rude and condescending. Extremely judgemental. I will never set foot…read morein thier hospital again. He shouldn't be in the medical profession if he hates people so much.

from Emergency to ICU.. family member went in to have legs…read moreck'd from being swelled at the same time, his heart rate was bouncing around like a pinball nothing was addressed. He gets home and collapses because his defibrillator went off twice and hit the closet and hurt his hands they go back to St. John's after being there from 1:00 PM to midnight they then put him in ICU which they might be taking care of the problem after being an ICU however, if you ask a question as to why it wasn't addressed the earlier before and them,nurses and supervisors think like it's no big issue if you address time of his last visit he was in ICU and asked for them to move that person around so they don't get bed sores obviously it wasn't enough to express your concern now they tell me I can't address it. It's none of my business even though it's a family member furthermore, the nurse in the ER was so rude To the wife and if you ask that question, they don't want to address it you ask for admin person to talk to them to get answers instead if you take a name, if you take a name they bring the security and a supervisor, instead of a admin person...I did mention you all gonna get yourselves fired, which is not a threat they bring up security to escort you out and you still haven't got to talk too a admin person to answer you questions...private hospital is not a trauma they don't have the capability of resolving the issueThey are rude and they don't care they bring their security that you're out of control and making threats which never happened. This hospital is very poor and second time that a family member has been in there so the powers that be in this hospital facility sucks not everybody is nice or compassionate at all. They told me not to call the hospital or talk to admin or anyone else for that matter so what is being hidden in that hospital but yet I see all these great experiences from other visits I'm disgusted and even though I'm not a PA , or his wife I'm just a sibling and I can't ask questions with my bother there in the room and the supervisor talks over you I got up and walked out and furthermore, you have to ask the nurse three times to leave so you can have some time with your sibling and she is her department and she can be there if she wants to. They should be shut down and there's got to be more people that are being treated horribly as a family member.

From the emergency room to the 4 th floor and then on to cardiac unit. All of the Drs and nurses…read moreand other staff were absolutely amazing and caring. I think it was Dr. Taylor in emergency room who knew I was very sick but admitting said no admit her levels are fine. Dr. Taylor fought for me and I was admitted. I had covid. And again everyone treated me with the utmost respect. I have been in several hospitals and I rank this hospital a top ten. I would recommend this hospital to everyone

My nurse practitioner is very caring. Knowledgeable and listens well. I have seen a doctor there…read morewhile having a bad health episode. He also listened well and was very through. It turned out I had type A flu, strep throat and a bacterial infection in my lungs. He did not stop until he was sure he found each thing and gave me two good antibiotics to cure it. I recommend this clinic.

Beware going to any of these clinics. VALLEY VIEW HEALTH CLINICS. In my opinion these clinics are…read morecompletely incompetent ! Their systems are antiquated (If you send your provider a message, it goes into a big black hole, never to be answered. In fact, i was told by a clinic employee "why would we answer these messages, we do not get paid for them " Their front administrative staff are some of the nasty and rude people i have ever met. God help you if you ask them a question, you will receive a rude comment in return. They can not get their records correct...oopps we gave you the incorrect medication now your dead !! If they make a referral. You never hear of it again. It slips through the cracks because they have no way to track it. Here is my cheap shot. I looked at their mangement photos from their web page. They are all over weight! Its not very reassuring that they do not care about their own health Beware do not go to these clinics ​​

The check-in receptionist was on the phone when my husband and I arrived in a panic due to a bee…read moresting allergic reaction. She completely ignored us, not even looking up. My husband went in the back himself to grab help. The nurse was quick to defend the receptionist stating that we were not being ignored and that I am standing and breathing I'm fine. A theral exam was not done but in my chart notes it said it was. I was given medications and shortly after sent back to the waiting room to be monitored. Who in the waiting list room is monitoring me? Other patients?

If I could give less than 1 star, I would place this hospital in the negative by far…read more I have 2 experiences about which I wish to warn others, the first being the care of an elderly friend who has diabetes. I brought her to the emergency room at this hospital because she had a HOLE in her toe and could not feel it! She had an odor of rotting flesh about her (sorry to be graphic) so I knew this was quite serious. I could see the bone of her toe and noticed several small, white particles around the hole - which turned out to be bone fragments. A young - doctor? - briefly came in to examine my friend, sent a prescription off to the pharmacy and sent her on her way home. The young lady said this infection had not reached the bone, so she could go on home and follow up with her foot doctor. 2 days later, I went with my friend to her foot doctor who immediately told me to take her to St Pete's in Olympia and that there was NO WAY her toe could NOT have been infected to the bone at the time we had gone to the hospital because it could not have progressed so severely in the 2 days between the hospital visit and seeing him. St Pete's immediately hospitalized my friend and had to amputate her big toe. Centralia ought to be sued for such poor health service! But that is up to my friend. I have informed her I am willing to be a witness, should she decide to move forward. The second incident involves my husband who had a stroke, which brought us to the hospital. My preference would have been to go directly to St Pete's, but as I myself had recently had 2 back surgeries, I was unable to drive. Not realizing what my husband was experiencing was a stroke, he drove the two of us to the hospital himself! Thankfully, we weren't far from the hospital and God was watching out for us! But... ok, at the hospital... the young man who was typing up my husband's symptoms and conveying them to the nurse could NOT get anything right. He would tell the nurse three symptoms my husband was experiencing had stopped... when we had said nothing of the sort. He couldn't tell the nurse the correct blood pressure reading, he said my husband lost vision in his left eye, but it had since returned - which was inaccurate!, he told the nurse my husband was not experiencing any numbness - when his whole left arm was numb.....I mean, what? Was it this guy's first day?? And we were supposed to trust he typed in the correct information??? It was truly a mess that we constantly had to interrupt and correct! Thankfully, the nurse put in a transfer to St Pete's; otherwise I would have asked for that myself. Please be cautious and go straight to St Peter's. It is not worth the risk to go to Centralia hospital. Very lousy, disappointing treatment from a place you would hope you could trust in a crisis.

Very sick and new to the area, new i had some kind of respotory infection so they sent me to get a…read morechest X-ray. Said I was fine and sent me home with cough syrup. Next day I felt even worse (Now been sick for 2 months. ) Friend recommended Valley View so I went and they diagnosed me with Walking Pneumonia and a serious respotory infection. Doctor and staff were very friendly. At this place I never even met the Doctor. I will never go to this Clinic again. 1 star.​

When my doctor left their practice, there was no notification until I needed the doctor. I had to…read morego to an urgent care for help and it took me months to find another doctor.

Referred by Aberdeen doctors to go here. Clean, not crowded and quick. I got the medicine I needed…read moreand was able to fill the prescription at a privately owned local pharmacy nearby.

I was left shivering in the waiting room for a crazy amount of time. there were three patrons that…read morelooked completely fine that they saw before me. I guess it doesn't matter anyway because they could not figure out what was wrong with me and sent me home. They said it's probably a virus. If that's the extent of your investigation I can be a doctor as well so just come to my house. Follow up? Call the number. 000-000-0000. I wish I was joking see pictures below. Absolutely horrendous experience. Also they said on the discharge paperwork that they gave me Zoloft. I was never given Zoloft. I was given an iv drip, some sort of Tylenol, and kicked out the door, just after tell me it's not very concerning that someone would soil themselves. You're fine dude. Also they were reading continued care after non-brain function to another patient and the guy literally said "if something goes wrong do you want us to revive you or do you want to remain dead" wtf dude. I would say never go there ever don't do it bad idea only reason I'm giving it two instead of one is because the nurse was fine. Don't expect him to find the vein the first time. Or show you where the bathroom is. Or bring you water for the 10th time. I just want some water dude. OK I'm done.

I recently had gone to the ER at my local hospital for severe throat swelling and pain. After…read morethoroughly checking me out and determining there was no infection, the ER Dr recommended I have a followup with my regular Dr within 3 days. I called the Dr office to set it up, but was told they couldn't see me for over a month. I explained the ER Dr had said I needed a followup within 3 days, that I was still experiencing severe symptoms, as well as explaining I had had a similar experience before with my throat swelling completely shut so my airway was blocked & I had to be intubated and on life support... and they still insisted I couldn't be seen for more than a month. I then went to their urgent care side and was checked by them, but same results as the ER... couldn't find what was wrong & causing my issue. I was told by the urgent care Dr that I needed to contact my primary and ask for a referral to an ENT. I again called Valley View Health Center, Suite F and asked my primary for this referral, explaining again my to to the ER and my followup through their Valley View Walk-in Clinic. I was told I still needed to come in and be seen before they would give me a referral... so I asked when I could be seen - and was told DECEMBER. This was on SEPTEMBER 22nd!! This was the final straw for me. I had problems being seen for various things before, but not like this! Found another Dr who could see me same day (today!) And will give me the referral I need to get me some answers, as this throat issue has now been going on for more than a month, now!

I'm going to try to be as honest as I possibly can with this review. I have been going to this…read moreclinic often on for at least 3 or 4 years and in all that time. I've never received outstanding care you get very basic care. It is very sad that this is the only place that many retirees Tyrese low-income family's. I need individuals can afford. First of all let me say the phone system is an absolute Mess. I went spent two weeks trying to get an appointment. And I just want to say they're definitely something going on. Because my original nurse practitioner laughed and my boyfriend's doctor left. And then the one doctor I was seeing a year or so ago left. First of all, let me say that I will no longer be going to the Centralia or the shahale is location due to one particular nurse. Practitioner and I cannot pronounce her name. This nurse practitioner was very hard to understand and I seriously would Choose her to be my care provider if I had the choice. Yes, nurse practitioner does not have empathy Nor is she willing to work with you. I was forced to see this practitioner after a lengthy rehabilitation stay. I feel after several appointments with her. She and I did not see eye to eye and I could not work with her. She kept insisting on various tests which I was not up to doing at the time. On my February 2023 appointment, many things were discussed. However, another appointment was scheduled and I later learned that this appointment Was to put me on some blood pressure medication. This medication was not mentioned at the previous appointment. I canceled the March appointment and began looking for a new provider. As I will not be back to this location. I have since found an appointment with Tennio valley veiw.

I never imagined that after nearly 20 years of dedicating my life to PeaceHealth, I would become…read moreone of the patients whose story I now read about online. I worked for PeaceHealth for nearly two decades, first as a CNA and then as a Registered Nurse. I loved being an emergency department trauma nurse, but in August 2023, while I was still employed by PeaceHealth, I transferred out of the Emergency Department to another department after repeatedly raising concerns about patient safety and violations of our union contract. After speaking up, I experienced what I believed was ongoing harassment and retaliation. Other staff members also reported concerns to management on my behalf, but nothing changed. On February 13, 2024, while I was still employed by PeaceHealth in a different department, I became a patient at PeaceHealth St. John Medical Center after suffering a severe dog bite to my face. I trusted the organization I had served for nearly 20 years to care for me the same way I had cared for thousands of patients. Instead, I left feeling abandoned. I was discharged with instructions to follow up with a plastic surgeon instead of being transferred for specialty care. When I called the plastic surgeon listed on my discharge paperwork, I learned he no longer worked for PeaceHealth. I was left scrambling to find the care I needed while recovering from a traumatic facial injury. While I was home trying to heal, I later learned that a nurse allegedly used a personal cell phone to screenshot private photographs of my injuries from my personal Facebook account. Those photographs, which showed me as a patient, were reportedly sent to my former Emergency Department manager and then circulated internally through unencrypted company email. As both a nurse and a patient, I was devastated. Following my union's advice, I filed a privacy complaint. That decision changed my life. Rather than feeling protected as an employee and patient, I felt like I became the problem. My health information, my trauma, and my experience as a patient became intertwined with my employment. Eventually, I experienced what my attorney described as a constructive discharge. I lost the career I had devoted nearly 20 years to building. I lost my home. I lost my financial security. I was forced to leave Washington, uproot my life, and move away from my family just to continue working as a nurse. I also lost additional employment opportunities after these events. My union initially advised me through this process, but later withdrew my grievances after PeaceHealth requested mediation as part of a proposed global settlement. Following the union's recommendation, I hired a private employment attorney and paid hundreds of dollars per hour for representation. A demand letter was submitted, but PeaceHealth denied any wrongdoing. My attorney then withdrew from my case. Later, through records I obtained, I discovered emails showing communication between my attorney and PeaceHealth's legal department that left me questioning whether my interests had truly been protected. The stress has permanently affected my health. I developed central serous retinopathy, a rare eye condition that my treating physicians have associated with elevated stress. I continue receiving treatment in an effort to preserve my vision. I have also been diagnosed with anxiety and major depressive disorder and underwent Transcranial Magnetic Stimulation (TMS) therapy in an effort to recover. One of the most heartbreaking moments came when my union requested my employee file. After nearly 20 years of employment, I was provided what appeared to be little more than my résumé. My performance evaluations and employment records that I expected to find were not there. It felt as though my career had simply been erased. The greatest loss has not been financial--it has been personal. I lost my confidence, my sense of purpose, and the career I believed I would retire from. There were times when the emotional pain became overwhelming. That is why stories about healthcare workers struggling with trauma resonate so deeply with me. I know what it feels like when the very system you dedicated your life to leaves you feeling unheard and alone. I am sharing my experience because I believe patients deserve safe, compassionate care, and healthcare workers deserve dignity and respect when they become patients themselves. My hope is that no one else--patient or employee--has to endure what I have experienced.

Liars and gaslighters in the scheduling department. They have lost 2 referrals for an MRI of my…read moreshoulder. I can only imagine how bad actual care would be. GO ANYWHERE ELSE.

This drs office is wonderful i love the dr she listens to what i have to say i feel like they care…read moreabout me amd want to help me find a solution to my medical problems it is a bit of a ways from my home but well worth the travel good job seamar i plan to stick with you as long as i can .... Love this place