These guys/gals were tremendous! Competent, intelligent and…read morevery helpful. Lightning fast but throughly done. The gave me an inspection for the registration of the car too. Excellent and I'll be back when it time to change it again.

Excellent service and highly professional. I've never been to a DMV like this, it's efficient and…read morenice! Recommend you check out the website prior to making an appointment or walking in for any forms and information you may need to bring with you. If there's a charge associated with your need, recommend bringing cash or check as they partner with Chase Bank, and all credit debit transactions are charged a 2% fee. Kudos to the staff members that make this DMV run smoothly.

Compared to other states/counties, these guys know how to do this. Some states (looking at you…read moreMissouri and NC) it's a mess. This was fairly painless getting my Texas license plates. Clerks were pleasant and helpful. Pro tip: check your address on the paperwork to make sure they got your address right. My bad for not checking while I was standing there. But the next day no problem getting it fixed.

On a BUSY day here you'll take 30 minutes max. Very organized you're usually in and out before you…read morerealize it

Professional and courteous customer service. Very modern and updated with all the fancy technology…read moreto get the job done.

Its a 3 story building. It is clean, and there is a lot of technology being used in the court…read morebuilding. There are monitors through out to guide you. The new family court has plenty of seating and technology in the court room. There are clean bathrooms at the end of each wing. There is a visible difference in atmosphere compared to Dallas County Courts. Lots of parking outside and security is efficient and it doesn't take too long to get through.

this is a filthy disgusting place. They do not care about your feelings Noor the people that they…read moreare supposed to be taken care of they do not do their job correctly. They are very inefficient it would almost make you think that these people have no idea what the hell they're doing. and it will take them around either an entire day or more to finish processing and doing paperwork, there was no one in the lobby. The staff is very unprofessional and not only that the people that were supposed to be doing the processing were sitting here flipping each other off and throwing things at each other basically playing instead of doing their job while people are waiting , these people have no respect into anything. They are extremely rude. When you call them. The staff is very poorly behaved. I have never met people that are so ignorant and inconsiderate. this is involving the entire Collin County jail, including the bonds especially you need to do better with staffing because this is ridiculous. I've never met such horrible staff in my life.

Wow! What an honor and privilege to be able to walk in here. This ancient courthouse made me feel…read moreso special because of the architecture. The landscaping is well taken care of but inside does not smell so fresh. The steps are steep and intimidating. I don't like heights. The Security Officers were very nice and helpful. The Gentleman explained to be where I needed to go. He was also friendly when I asked him questions. There's a small Museum to the left. It was pretty busy. I saw a kid doing a book report for class, along with a few other visitors. I ran into a Police Officer and he told me where to go too. The ladies in the office went the extra mile to help. Parking was near by. You just scan and pay. I saw two Brides getting their Bridal Portraits. It was such a nice moment. The fourth floor has a colorful Rotunda that many people enjoy seeing. This is definitely a unique Courthouse with lots of pictures inside. I would definitely recommend this courthouse.

I've had to come down a few times to help a friend with some important business, and each visit has…read morebeen smooth. The guards at the entrance are always friendly and quick to get us through. Staff on the 3rd floor are also very helpful and informative. Parking is easy to find on Belknap Street--just a few blocks away. Bring coins for the meters!

Who turned right while the light was red? I did. Who missed…read morethe signs that clearly said "No right on red", I did. Who had to sign up to defer her ticket, so it wouldn't land on her driving record? Yup, you guessed it. Setting this up was a quick process, one that didn't come with stress or hassle. The clerk was friendly and well-versed when it came to what she was doing, which was appreciated.

Difficult to find given the streets closed due to construction…read more Lines to get through security worse than the airport. Then more lines. I left. Not very user friendly nor friendly in general.

Not the type of service you would expect from a goverment office. I came in at 4:28pm to file 3…read moreevictions and they close at 4:30. I asked if it was too late, they said you're 2 minutes early. I received the best customer service you would ever imagine at a court house. They were so friendly, polite and very professional. This was my first time to file in this court house, they took the time to explain everything in detail. They were a pleasure!

Another shockingly pleasant experience at the passport office here! Isaac was fantastic! He was so…read morekind and helpful, and very patient and sweet with our two toddlers. We will absolutely come back to this location for any help we need with passports in the future based on how terrific Isaac was.

I was pleasantly surprised at the organized, efficient, competent & courteous service in 2 separate…read moretransactions.

Totally concur with your assessment. I went with my family yesterday to get 2 kids passports…read morerenewed. We were told that an appointment was necessary even though that is not posted on the website. There were no other people in the office and the person there did not want to put out any effort to help. We ended up going to the Hurst office and called before we went up. They were courteous and extremely helpful and nice to our kids. We got it done there, I don't think I'll ever visit the Southlake office again if I can help it, even though Southlake is closer.

Re: the passport office; Rude, confrontational people overshadow the good ones here. A clerk in…read morethis office, a 'Robin', intentionally provides inaccurate information and escalates with clients in the waiting area, causing delays to people's paperwork process and consequently costing you more money. This woman is unnecessarily confrontational, and has the nerve to call security once she finishes shouting over people, who are simply trying to complete an arduous process, in order to get their passports and travel. It's people like her that give government workers a bad name. Her behavior with my family has traumatized my children, and impacted our family vacation. The security guard commenced to staring my 11 and 5 year old daughter's down, while the other courteous clerk validated our paperwork before Robin told us to return on the next business day, since she would not issue a stamp on our passport form until then- wasting everyone's time. I later learned from the national travel center that this arbitrary deadline was incorrect. Needless to say, we were an African American family, which I guess explains why a simple transaction turned out this way, with this woman creating obstacles and attempting to provoke a problem with a family simply trying to complete paperwork ...I would go to another location if you are expediting your application, and want to avoid a high blood pressure situation.