Have had these guys service every BMW I have ever owned. Simply put they are the best and they have…read moreextremely fair prices, great customer service and people that care about your needs and getting the job done right. They having a beautiful facility that is second to none and it shows how much they care about doing the job right. They only use factory OEM parts and all of their technicians are certified BMW techs so you know you're getting nothing but the best work done. I recently had the unfortunate experience of visiting Tom Williams BMW's service department and having to deal with their unprofessional service department so I am very grateful to have such a great option in Momentum Motorworks for all of my non-warranty services and needs. If you own a BMW, Audi, Mercedes-Benz or Range Rover these guys are the only spot for you for all of your service needs. They have a sterling reputation in the service community for their knowledge of cars and professionalism. You can't go wrong here.

back to Tom Willams. they communicate…read more Not ready when told. Had to call to find out. 'sorry', ready tomorrow. Had to call them again, not ready. 'It will be ready tomorrow'- I wait two days later, had to call them again. ready, not done properly. Never once called me. Few years later I try them again. Called for an appointment twice, never called back.

Not willing to negotiate vehicle price. Prices on average are much more than Atlanta or Dallas…read more Take your business to Huntsville or Mobile instead.

We came in to cancel warranty we didn't need or want..they said would you like something to…read moredrink..that never happened guess they didn't like that..well see how long we sit here.

He was great and honest !!! He ordered my part and when he…read morefelt like it wouldn't make it in the time frame he let me know but luckily the order did make it through! The part was stuck in customs and when he got the part it was done in one day charged me 1/2 of what Mercedes in Tuscaloosa quoted and he got it done !!! Now I did have some convertible motor parts replaced and it hasn't been able to be used yet so I will let y'all know on that So he said that one of the hydronic was still leaking and if he had had the time he would have found that so I don't know on that and that was 600 of the bill also I was a little surprised that a light was burned out in the tail light area and that was lit up when you started the car so I know he saw that so after paying 3800 I was surprised he didn't at least fix that light bulb ....but he did what he said he would but I left with a burned out brake light that was only 7$ so maybe he was too busy ????? They were very nice and always kept me informed . We were trying to get back to Fl and I had already had it in 2 other places including MERCEDES in Tuscaloosa that said it would be 5 months and double the price not including the parts for the convertible !!!

My husband had his car towed there yesterday day and they refused to even look at it and wouldn't…read moretell him why thanks for nothing and I hope your business shuts down because y'all are terrible people and now we're having to have it towed again and now thanks to you we can't go on our beach vacation y'all could have told him that y'all wasn't going to look at it yesterday instead of waisting our time and hard earn money to have it towed

Had a great experience with Joey V he truly cared and help us make a great decision I would highly…read morerecommend anyone coming to see him.

This car lot has an A+ BBB rating despite having received SEVEN consecutive One-Star reviews!! It…read moreappears that few customer complaints are favorably resolved. How can the dealer have an A+ BBB rating!? I contacted the BBB to find out... Seems that Reviews Don't score At ALL! Seems that 7 consecutive One-Star Reviews Aren't even tabulated! Complaints are tabulated, NOT on how many are Satisfactorily resolved, but rather, Did The Dealer Respond To The Complaimant. ALL the business has to do to receive an A+ BBB rating is basically...respond. Moral of this story: Apparently, any business can be A+, even if their customers consistently rate them as One-Star; just send your complainant an "So Sorry" post card. As for me, I'll take my financial lumps, but will NEVER set foot on their car lot again! I just have to accept that I am personally responsible for them grossly over-torquing part of my Hyundai's engine, breaking it.

They tried to sell me a complete motor replacement. Complete nonsense. All it needed was a new…read moreflywheel. They also told her I'd have to pay up front to install a new battery and install a spark plug. Four hours. That takes about five minutes. Especially if you know anything about your car, do not trust these guys. Either completely incompetent or total liar scammers

I appreciated the service and the urgency they gave to me. They explained so much to me about my…read moretruck that I didn't know. The appt was handled and completed nicely. So glad I found them and passed them on to my family and a few friends.

I don't know where the negative reviews come from. Bruce is the most honest mechanic I know. I will…read moreonly let him do my breaks. He is also very good at AC and most all general mechanic work. You will be well pleased with any work he does and he will be the first to tell you if the work needs to go to a more sophisticated shop.

Dropped my car off monday and told them the steering wheel was shaking when I hit th brakes. We…read moreagreed this was obviously a front brake issue. The only call I received was to tell me to pick up my car. Turns out they replaced my rear brakes and the problem was still there. So, I took my car back Thursday and now I get a call saying my front brakes and rotors need to be replaced. I have no problem replacing both if needed but now I'm not sure if the actually needed to replace the rear brakes. How did they not replace the front brakes the first time? So, at best it took two trips to repair the problem I brought it there for, or I replaced the rear brakes unnecessarily because they made a mistake. Not professional and incompetent They gave no good explanation or consideration. Will not return

I've been on the waiting list for brake repairs on my son's Volvo. After more than a year of…read morecalling them for an appointment, I gave up. Not impressed. I stopped by Empire Autohaus and spoke with Alan, personally. The car in question was a 1963 Volvo P-1800. I was told, by Alan, that I would be called when some of the his current work was caught up. Probably not a good idea to beg someone to work on your car. Just say, "Sorry, but we can't help you.".

Small business Excellent service and pricing for high end vehicles. Got my car in that day!!read more

nicest place! clean and friendly! great price with great service! I highly recommend!read more

My car isn't fresh off the assembly line, so she doesn't have all the latest bells and whistles…read morethat newer models boast. That said, the service managers are always pleasant and happy to walk me through what work is needed. The services are consistently handled thoroughly and professionally, which gives me real peace of mind.