They have 2 offices im commenting on the north haven office.very disorganized and depending on who…read moreyou are dealing with you will get a different answer. Very catty and new manager who is horrible at her job .manager was forcing me to do things that were boundarie issues for my client.i regret ever dealing with north haven office as long as I did.they would never give me work after saying they would.i was singled out and treated poorly .I just had to quit they were trying to get rid of me .the west hartford location is well run and I love the owners passion and treatment of her aides unfortunately north haven office is a totally different place and negative environment

From day one and on, I found each staff member to be professional, engaging, knowledgeable and…read morekind. As a nurse, we can be a little critical, and Pansy Home care is the group to work with for your loved one. The communication is fantastic. No surprises. The staff assigned to my sister is unbelievable. Even other agencies that have come to her home have commented that they are impressed with the staff from Pansy. Highly recommend them.

My Wife, Carol required rehabilitation after her 2nd stroke within 8 months. She was really…read morestruggling - and I was very fearful for her future. Many of our friends recommended the Southington Care Center, and we were fortunate to get in there. I cannot speak more highly of this organization! Attentive, skilled, and caring Nurses, CNAs, and Aides. And the PTs, OTs, and Speech Therapists were not only highly skilled and effective, but they all had amazing and genuine interpersonal skills - a very rare combination. The supporting staff from Admissions to the Social Worker/Transitions professionals, and other Staff were simply great. Other reviews mentioned issues with the food - but we found the food to be unexpectedly well-prepared and delicious! Sure, 5 weeks, 3 meals a day, to hundreds of patients, there were a couple "misses". But my Wife and I were stunned at how good the food was overall. Great job everybody! We are SO grateful that Carol was able to go to the Southington Care Center. (A Note to management... and this is NOT a SCC issue... I STRONGLY recommend you find a different Wheelchair Ambulatory Service than that from "Nazim" [860-990-1172]. Contact me if you need details, but they are a problem for patients and hurting your reputation. Again, these people are NOT associated with SCC at all).

My mother has been here for a couple of years and has received excellent care. The nurses, nursing…read moreassistants, PT, OT and everyone there have been very kind and caring. The facility is clean and well maintained. She's very happy living there.

Trying again with the outpatient day program. We have been very frustrated with the lack of follow…read morethrough on promises of post discharge care and follow up. Our grandson was a patient at HFSC a little over a year ago, discharged with promises of follow up and NOTHING. He has been hospitalized three more times for the same challenges, never again accepted at HFSC and the outpatient day program which has been promised, then slow rolled with delay excuses which made little sense and now after an 8 week wait that was supposed to be 3 we shall see how it will go. His challenges far exceed a clipboard and stickers for treatment but that's all he's gotten so far.

I was referred to this practice for psychological testing and unfortunately had a very frustrating…read moreexperience. My referral was sent several weeks ago, and after being told it was waiting for a doctor's review, I did not receive a decision for another three weeks. When I was finally contacted, I was informed that the referral had been denied because the testing was considered not medically necessary. While I understand that not every referral will be accepted, my biggest concern was communication. It was extremely difficult to get in contact with anyone by phone, and I spent a significant amount of time trying to reach the office for updates. The long wait times and lack of communication added unnecessary stress during an already difficult process. If you are considering this practice, be aware that you may experience delays in receiving updates and may have difficulty reaching staff by phone.

We have had a wonderful experience with this agency. The caregiver is extremely professional and…read morecaring. A perfect match for our mother! Staff calls periodically to check in and I feel that I can contact them with any concerns at any time.

Assisted living services is a family oriented company who truly cares for their clients and…read moreemployees!

I have to say if you are looking for someone to take care of a loved one in there own home the…read morecaregivers and staff are amazing. Professional staff, 24 hour care. Owner was very nice and very helpful.

My tipping point has been reached. It has been one thing after another. Now it is time to find a…read morenew primary care provider. I have been with this practice through its turnover of providers, nurses, and front office staff spanning more than a decade. It previously provided patient centered care. Unfortunately it has lost that focus, along with other best practices. The cost to the care receiver has become too great. It is very unfortunate.

Very knowledgeable doctor Wii call in the evening if he has…read moreadditional information Office workers are very accommodating. You can usually get an appointment within hours His colleagues are also like him and will get you into their office quickly.