I needed rust repair on my 2011 F150. It took a little longer than expected due to the rust being…read moremore extensive than anticipated. But well worth the wait. The truck looks brand new.

I had repairs done on my pickup truck. They were quite fast, did a good job, and were beyond…read moreresonable for charges. I was refferred by my mechanic, and he certainly did me right by sending me there. I was there to correct what another body shop bungled.....

I hit a large deer with my Honda CRV. When asking around, about a good body shop, everyone…read morerecommended I take it to Conrad's. I was VERY pleased with the work they did. I would definitely go back there and I highly recommend them to anyone who needs body work done...thanks guys! Great job!

From the owner: How do I get an estimate? Some insurance companies want you to visit their drive-in claims center…read morebefore bringing your car to the collision repair center. You can do this, or you may leave your car at our location and ask the insurance company to inspect the car here. Do I need an appointment for an estimate? Walk-ins are welcome, although sometimes it is best to call ahead of time so we can advise you of the process. What do I need for a collision repair estimate? All you need is your car, insurance card, and contact information. What if my insurance company wants me to go to another shop? You have the right to go to the shop of your choice. Your insurance company cannot require you to go to a particular shop. They may tell you they wont cover the work, but we have stood behind our repairs since 1985. Estimates may vary - why? Differences in collision repair estimates are common. A lower estimate may not include all necessary work. In the process of fixing the damage caused by the collision, additional auto body repair issues may be revealed. If your not sure why one estimate is different from the other please ask us. Which shop should I choose? a shop like Conrad's with state-of-the-art repair equipment and certified (ASE, I-Car) technicians. Should I accept the insurance check, and if I do, will additional work be covered? Yes. We will work with the insurance company on any supplements (work that is accident related) and will bill them directly if need be...

My husband hit a deer with my 2000 Toyota Celica. My ins. co. had David Mathieu as a preferred Body…read moreShop so that told me they must do great work. The hood and windshield were the parts that needed to be replaced. I was told by the body shop that I would get a used hood but it would be painted. I was told the fenders would be painted to match the hood color. When I went to pick up the car neither fender was painted even though my bill showed that the work was done. I asked why they werent painted as I was told they would be and why the charges for painting them was on my bill. The cost was taken off the bill and I was told that it wasnt necessary to paint the fenders because the color matched the hoods color which was supposedly just painted. If the hood was just painted it didnt make sense that it would match 17 year old paint on the fenders. The hood was used and where there were dings you could see that touch up paint was used and the color did not match the hood color. The car is silver and there was a red spot on the hood. If the hood was freshly painted there shouldnt be a red dot or touch up paint used. It just proved to me that I was being billed for work not done. The car was taken back in to the shop for a long time to have the ding spots and the red spot buffed. I was not impressed by this because it did not change the fact that the hood didnt look freshly painted as I was billed for. I complained to my ins. co. who said they saw the before and after pictures sent to them from the body shop and were happy with the work. I guess the owner of the vehicle being unhappy with the work doesnt matter to either the body shop or the ins co. I informed my ins. co that I am never using that shop again and I will be looking for a new ins co.

Friendly and very helpful, they are always so accommodating with pick up and drop off. I was in…read moreoften for my temperamental car and they were always honest about what was going on with it.

This is a great shop. Two years ago I had a big ice chunk come off an SUV and go thru my…read morewindshield causing extensive damage to my hood windshield and roof. This shop fixed it up and even advocated to get original parts with the insurance company. Two weeks ago my wife was driving and got rear ended causing extensive damage. In both instances this shop explained everything and did a great job fixing both cars.

they did very good work on my 2019 Forrester They're very…read morefriendly to work with After the repairs and paint job was finished No one could even tell I had that side of my car damaged Bob was very easy to work with and very understanding and explained everything in English Which meant a lot to me

Antoine promptly returned my call. Every interaction with was professional and clear. Due to the…read morebad weather he could not immediately repair my car, but as soon as the weather improved he took care of the dent in my Mini Cooper. He showed up promptly. The dent magically disappeared. His quote was spot on. I would highly recommend WNC Dent Repair!

Excellent experience. Honest, open communication, accurate estimate, and quality work. I will go…read moreback if I need body work done.

Dispatched through Geico to help with a flat, they were on time and quick to put on the spare.read more

Though reasonable and trustworthy, they are unbelievably slow and horrible at communicating with…read moretheir customers. I left my car at their garage for two weeks to get my my door handles replaced. Every time I called them I was told "tomorrow, tomorrow..." They never called me once, and I started feeling like I was hassling them. Finally I decided I had wasted enough money on cab fare and decided to just pick it up. They hadn't done a single thing to it (but didn't charge me, of course). This time it was, "still haven't received the part, it'll be here over the weekend." Sorry. I'm taking my business somewhere else.

The electric window fell off the track while driving to Rockland to visit our friend this…read moreSeptember. I called, told come right over, and they toke it and and quickly repaired it. Couldn't be happier with all the employees and the owner with their joint effort. Keith J. Rincon, Puerto Rico

This family-run auto body shop is the absolute best. They were extremely friendly and helpful. The…read morework was perfect, you'd never know there had been a dent in my fender. Highly recommend!

I do not have a history of reviewing businesses, but I could not avoid this situation and must put…read moremy review for others to see. I have never had a worse customer experience with any service business in my 64 years that I have been around. Not only does the collision center lack integrity, but honesty has fallen with it. The manager Jason seems to have an affection for the person that causes their problems,Josh. Besides numerous other problems with this company, they glued trim on my F250 pick up truck instead of following their estimate of replacing trim which required removing my rear window. Apparently the manager Jason instructed them not to do the repair and glue the trim instead. Of course that was yesterday. The first thing this morning, the trim has popped off of my vehicle yet when I mentioned something to them when I picked up my vehicle, their attitude was we back our work, if it doesn't work out, bring it back and we'll do it again. When I was shown my vehicle so that they could show me the great work they did. I asked the technician if they had to remove my ladder rack in order to take out the back window to repair the trim and he went on to tell me yes and explain what they did. Unfortunately, for me, they did absolutely none of that. I would never have approved any body shop to glue my trim back on because it is proven glue does not hold trim or they would have made it that way originally. I was told the price of parts yet when I went to pay my bill they were almost double what I was originally told it would cost. I tried to reach out to the manager Jason and was treated like an elementary school child being lectured on how they operate yet he had no regard for my concerns that while my vehicle was there for over three weeks and after a dozen phone calls and his employees leaving messages for Josh, I never received one call about my inquiries of the status of my vehicle. I did notice looking at other reviews that it seems like most of their poor reviews come from their female customers of which my wife was also disrespected in their office by both Josh and the staff that attended to her I have never experienced anything as poor as this business is run and I intend to take this up with the general manager first thing on Monday morning. I hope to have more of a positive experience talking to him than being lectured by a team of people at the collision center that have a camaraderie that will cover for each other no matter what a customer has to say. Not to mention that when going to get my vehicle, I was informed that insurance would take five more days before they would approve of the payment, and therefore I would not be able to get my vehicle until then, while completely disregarding the fact that possibly the customer will pay for it so they could have their vehicle that was being held by this company . Of course I spoke with insurance and was informed by my insurance representative that the bill was presented to them moments before my conversation with them. USAA also blamed the inconsistency on Josh wondering why they didn't have notification prior too completion to have the required time to review the bill. I can go on and on, but I will end my review by saying this is a catastrophe of doing business with people like this. Unless I am mistaking, I assumed that it is the responsibility of a business to reach out to the customer to notify them of any change to the original work order, let alone, price differences, and the timeframe from bringing a vehicle in to ordering parts. It is now morning after I picked up my vehicle and looking at my receipt I was charged for the repair of my dented driver's door, which has been repainted shiny like new. The dent was never repaired. Good luck to anybody considering this place to do business with. I will now be trying to meet with the owner first thing Monday and will edit to keep anybody informed that happens to be reading their reviews.

Stopped in for a estimate after my insurance company sent all the info to them. After waiting…read moreawhile a fat fellow comes out. He asks me what I want and I told him an estimate. He asked me if I had an appointment, I did not. I mentioned my insurance company sent you the paperwork and told me to stop in. He told me "the insurance company does not run this autobody shop" and I need an appointment. SO,,,2-3 workers and they could not take 10 minutes to help me.

excellent people, fair and honest I highly recommend…read more going back to them for more of my auto needs! you can definitely expect them to follow through regardless of your situation!