I have been servicing my car with Jose at Eurocar-werk for over a decade, and I would not trust my vehicles with anyone else. Jose is excellent at his job, honest, and thorough. I can always count on him in an emergency, and he consistently keeps my cars in tip-top shape. Jose, Josh, and Hector are more than just mechanics. They are like family who truly care. You can feel the difference the moment you walk in the shop. Hands down, this is the best auto shop in the area. read more

EVERYTHING WAS MAGNIFICENT!! I am definitely sold on this business! They came HIGHLY recommended by the mechanic (who took care of my 2005 SL550(with 489,598 miles!). I was happy as hell with yall's hard work. While I was flying. Thank you. Elisa!! read more

Eurocar-Werk - My car child. E350 Coupe. - Auto Repair Near Me - Houston, Texas

My Nightmare with a So-Called Mercedes Service Center I made the grave mistake of bringing my Mercedes C250 to what I now consider the most incompetent service center imaginable for some electrical issues. What followed wasn't just disappointing--it was an absolute nightmare that dragged on for over a month of my life that I'll never get back. From the moment I reluctantly handed over my keys, the facility went completely dark. Not a single phone call. Not one text. Nothing. It was as if my expensive vehicle had vanished into a black hole. I called repeatedly, growing increasingly frustrated as my calls went straight to voicemail, my messages collecting dust. The deafening silence spoke volumes about how little they valued me as a customer. Desperate for any information, I wasted my time and gas driving to their facility multiple times, only to be met with blank stares and pathetic excuses. The staff seemed determined to keep me in the dark, offering vague, unhelpful responses that told me absolutely nothing about my car's condition. Their indifference was staggering. The only thing that finally prompted them to acknowledge my existence was my threat to have the vehicle towed elsewhere. Suddenly, they scrambled to share what little they had discovered during their month of doing practically nothing. When I demanded an estimate and timeline--basic information any reputable shop should provide--I received nothing but evasive non-answers: "I'm not sure how long" and "maybe around $2,000 but not any more." No specifics, no confidence, no competence. Thoroughly disgusted by their unprofessionalism, I had my Mercedes towed to another facility the very next day. But the insult wasn't over. These people had the audacity to demand $379 for what they called "diagnosis"--a laughable claim considering they had accomplished nothing in over a month. Even after I fought them down to $277, I felt completely ripped off. The final slap in the face? They returned my vehicle with a torn-up floor mat and loose parts carelessly scattered across the floor. They couldn't even be bothered to return the car in the condition they received it. Their complete disregard for my property was appalling. Let my miserable experience serve as a stark warning: this place might fool people with simple oil changes, but they are woefully incompetent when faced with anything requiring actual skill or knowledge. They'll waste your time, drain your wallet, and treat your vehicle with shocking disrespect. Stay away at all costs unless you enjoy throwing money away on incompetence and disrespect. read more

My contact was Jose, my 996 had to be serviced because of the ABS and PSM lights on the dash. Being that the car is an 01 at times it can be very challenging. The ABS pump had to be rebuilt and the entire system had to be calibrated. The process was a bit long from start to finish but the issue was corrected and am now enjoying my car again. read more

Eurocar-Werk - Porsche 996 - Auto Repair Near Me - Houston, Texas

I have had good service from this place but it is a problem communicating with them and they are expensive though not as expensive as the dealers. Jose needs to learn not to lie and be honest. I have a Maserati GT and they do a better job than the dealers in Houston. I keep using them because I have not found anyone that does a better job. read more

very unprofessional. came in person and asked for an estimate...no call back. called and reminded for an estimate....no call back. if not interested in offering service, then let me know instead of not responding. read more

I rarely write reviews, but I had to write one today. This has been the worst experience at a repair shop in my life. I brought my car in for a coolant leak and it was there for almost 2 weeks. After getting my car back 2 weeks later my light comes on so I bring it back and Jose claimed it was just a "burp" and air in my hose. I had to come back 3 more times within the next month because my light kept coming back on and the last time my car actually overheated. I was reimbursed in full for my services. I ended up taking my car to the dealership and found old Jose lied to me, he never fixed my leak, he never replaced any hoses. I came here to save money and ended up spending more money and time than I did at the dealership. DO NOT BRING YOUR CAR HERE!!!!!!!!!!! read more

Highly recommended by my brother Reginald Mayo loyal customer since 2012 Excellent and thorough service. Will be a repeat customer hopefully not in the near future lol read more

Eurocar-Werk - Auto Repair Near Me - Houston, Texas

Have worked on may of my cars. Very honest, upfront and not dealer prices! I recommend them to everyone! Definitely call these guys before going anywhere else read more

Decent shop to have our Porsche worked on. They are a bit busy so beware things may take a little longer than expected. The savings over the dealership makes it well worth it though. read more

This is the worst car repair place I have ever seen my son truck was there for a little over two months and the service manager Jose doesn't do anything but lie they never did an work on the truck we had to pick it up take it somewhere else. read more

Quality work for a cost less than service at a dealership. Customer for over 10 years and will keep coming back!

This place has shown themselves to be a dishonest business. They apply no refund policies arbitrarily to pocket deposits. They were not communicating regarding status of parts delivery and required me having to call to get some type of update. read more

Excellent, great, fast and honest. Reasonable labor rates.

I think Eric is a nice guy and I hate to give his establishment anything short of 4 or 5 stars; but I did. The service has has dramatically decreased at this place. I don't know if they were too busy during my visit, short handed, or simply didn't care. It took an entire day before they could get my vehicle on the diagnostic machine. I felt like I was up-sold on maintenance procedures that I didn't fully understand but that may be my fault for not being a gear head. What irked me was that they would not tell me how much the maintenance procedures would cost until AFTER they were done. Even then, the repair cost they told me on the phone before I came to pick up the vehicle was off by a $100 from the final invoice that was presented to me 30 minutes later. I know I may sound like a spoiled WASP when I say this but even though they detailed my vehicle (for free/ or it was built into the cost) they failed to vacuum the trunk area. Forget the Yelp discount/rebate on your phone App. They've never heard of it. read more

Eurocar-Werk - Auto Repair Near Me - Houston, Texas

OMG! This place is absolutely fantastic! Sean is super professional, knowledgeable, kind, and expedient. From the time I walked the door, (even in these covid times), I felt very comfortable. The customer service is top notch. My check engine light came on in my Audi A4. My car was inspected within hours of me dropping it off. Unfortunately, parts needed to be ordered to fix the issue, but I still got my BABY back in less than 2 days. I highly recommend Eurocar Werk. read more

My car was returned to me in worst condition than when I brought it in...and that's saying a lot because its in pretty bad shape. I own a 1999 CLK 320 Mercedes-Benz. I picked this shop because their shop looked clean, they specialize in European cars and performance and I spoke initially with their front desk staff and it was positive. Pros: Great customer service from all staff that I met. They answered all questions and seemed very knowledgeable. The place is clean. Cons: Poor customer follow up, no transparency on pricing (which seems to be most repair shops), long wait times to get vehicle back, expensive diagnostic fee, car returned in worst condition. I took car in May 10, 2021 and spoke with Shawn about my car's issues. He had me write down what I wanted them to look over. After looking at my extensive list, he stated diagnostic fee might be $600-800 dollars. I knew the fee would be high from looking at previous reviews and because of the condition of my car. I asked him to give me a realistic time frame on diagnostics and an eventual price to fix everything. He told me after looking at my list, that It will be done before the end of the week. That sounded reasonable to me so I called an Uber and left. The next day I called back and asked them to diagnose why when turning my steering wheel to back up and making full left or right turns, my car would shudder and if they could add restoring my wheels to the repair list. I left them to do their work and figured I'd get a call back by Thursday. I didn't so I called back and was told by Shawn they were still working on it and that he would call me back. Friday came and went, Saturday came and went so I called Monday Morning. Shawn answers and I ask for an update. He states that he just got in and they are getting started for the day. He states that he will go back and talk to his tech and call me back. I don't get a call back so I contact him later that day or the next to state that I'm just going to pick up my car and return it when they have more time. He states he's the only one working and the car has not been sitting and they are working on it. He states that I have a lot of issues with my car (I'm aware). He states that so far the car is going to cost about or over 10K in repairs and in his professional opinion its not worth putting in the work. I state that I understand, how about we just repair what I need to keep it going for year or so. He also states that something is up with the transmission and they are checking that too. He states he will call me back with a number to repair the critical mechanical issues. I don't get any follow up for two more days and decide to pick up my car on Friday, May 21, 2021. I call and Shawn picks up and tells me about the extensive repairs and about the transmission issue. Stating that a reman would be about 5K and a new one would be 8K. He recommended that I put the money into another car. I arrive, Shawn is working on paper work for the diagnostics, the fee for them to check my vehicle came out to be $500.00 even. I get in my car and notice an issue immediately when driving away. My car has always had a rough idle but after getting my car back from Eurocar-Werk, the rough idle is horribly worse. The car shakes as if they didn't put all of the parts back together completely, left something out or didn't screw something back tight. I have had an issue with each repair shop I go to. One broke the steering wheel base cover and another caused the passenger door lock to be disengaged. I specifically asked them to return my car in the same condition I left it and they didn't. After trusting Eurocar-Werk with my vehicle, I was without a car for two weeks(would have been longer if I had not insisted on following up. I got a call back once), spent 300+ dollars on Ubers, spent $500 dollars for diagnostics, and a car in worst condition than when I left it and nothing was repaired. I would not recommend using this repair shop for your vehicle. read more

I can't speak to the auto service, but I can definitely say these guys deserve 5 stars for customer service. I got stranded at the Valero next door to Eurocar Werk in the recent floods and as a new mom had needs that needed tending. I walked in and said that I was a new mom and the gentleman at the desk who called himself "the new guy" told me to say no more and immediately showed me to the women's restroom. The restroom itself is the cleanest restroom I've ever seen at any automotive establishment. I felt very comfortable and the gentlemen there were extremely respectful and caring. Thanks for helping out "the new mom"! read more

I recently had my car in for a misfiring/check engine light diagnosis. First call from them was (paraphrasing): Service advisor: You have random misfire codes in 5 cylinders. You need to replace plugs and coils. Me: What? I replaced the plugs and coils myself within the last year. Did you test them? Are they all bad? Service advisor: We recommend you replace them. Me: Can I speak to Eric? Eric: Yeah - you have misfires and usually that''s caused by plugs and coils. Me: Plugs/coils are only a year old. this is the first time I have had the check engine light come on. How can 5 plugs or coils fail overnight? Eric: Well, if you're telling me the plugs/coils are fine then we can look at some other causes. Me: I'm not telling you they're fine, you're the mechanic. I'm only saying they were replaced within a year. Long story short, he did not actually test plugs/coils (but was happy to just throw parts at my car). He did an oil change to a lighter oil which I changed out within a few days because it was not the proper oil weight for my car. I agreed to having the oil change done because I believed that something was malfunctioning with my engine and it's my only car. I trusted Eric's diagnosis (which he said came from having dealt with this issue before). Misfire problem has not returned, and the only action taken was changing the oil and changing it back. Related story: My friend recently took his car in for a suspension issue on a late model BMW. Got a quote for $10,000! Yes, ten thousand dollars! I recommended that my friend go to Today's European Cars (who used to work on my previous two cars). Tony at TEC fixed his suspension problem for $900. The other issues that were pointed out in the $10k estimate were either (1) truly not necessary or (2) not necessary yet (e.g. wait until the brake pad light goes on before replacing your pads). Eric truly is a very nice guy. He seems to know what he's talking about. He likes talking about cars. I really, really don't understand what is going on in his shop, but I can't afford to go back. read more

Servicing any vehicle is always a pain, especially when you own a foreign (German, in my case) car. I had a negative experience last year when having my car serviced at Mercedes Benz of Greenway ("MBG") , so I decided to try a local shop when my B3 (read: ca-ching$$$) was due. I grew up in the Bellaire area and had driven by Eurocar-Werk ("Eurocar") at least a thousand times in my lifetime, but I did not purchase my first European car until recently. Growing up I always ogled over the vintage Porsche's and other fancy cars owned by Eurocar on display around the exterior of the building, so I decided to give them a shot. I figured their display is a testament to their enjoyment of European cars and to their business, and I was not wrong. The Eurocar online scheduling system is a breeze. I was able to make a request first, second, and 3rd choice service dates. Within a couple of hours after submitting my request, I was given a follow-up call from Eurocar confirming the date and time of service, and we discussed what work needed to be performed. I was given a verbal quote for the B3 service, as well as oil change, so I knew what to expect going in. For grins, I tried making an appointment at MBG for the same services, and they weren't able to accommodate me for several weeks. Coupled with the fact that the MBG quote was higher than Eurocar's, Eurocar was the clear choice. On the day of service, I arrived about 20 minutes before the shop officially opened, but they were nice enough to let me leave my car so I could head on work. Within about an hour after drop-off, I was given a call to confirm the service, parts and labor (which is of course more than we had previously discussed, but not by much, and still less than Mercedes). I authorized the recommended services, and the car was ready for pick-up by 5:30 that same afternoon, and it was freshly washed for me. For the amount I paid, I know the service was performed well and was done so by a long-standing local business who has a reputation to uphold in the community, and not by a company who is just trying to rip off their existing clientele (ahem, MBG!). I will be back for additional service and repairs! read more

I was a customer when Eurocar opened in the 70's under the tutelage of Carlos Passini. Back then, you could stroll through the shop and see the coolest stuff you could imagine....Magusta,s E-types, Daytonas, and of course, 911 Porsches. Today, under the ownership of Eric Anderson, you'll still see mouthwatering cars every day with the same level of knowledge as "back in the day". In fact, my tech, José, started working for Carlos when the shop first started. Not many mechanics know their way around mechanical fuel injection, nor CIS, let alone the obsolete device called a carburetor, but at Eurocar they are experts in all of these older technologies, as well the current and more modern stuff. The front office staff is friendly and helpful. I dealt mostly with Marcus and found him to be extremely competent, prompt and highly responsive. Ditto the very knowledgeable and "hands on" owner, Eric. If you think about having high quality techs servicing your car, you'll quickly understand why the repairs ain't cheap. I had them install an AC unit and a remote oil cooler in an old Porsche 911. I can tell you, from having done some mechanical repairs myself, this was not an easy job, especially to do neatly, without damaging the car. Unannounced, I showed up to see how the job was going and was elated to see that my tech, José, worked just as orderly and neatly as I do. I wanted to get some photos of the car from underneath, so I crawled under the car in my street clothes, took the photos and when i checked my clothing, there was nary a stain....the work floor was that clean. Highly recommended if you want your baby repaired right, at a fair price. Bargain hunters need not apply. steve meltzer read more

I can't say enough nice things about Eric and the team at Eurocar-Werk! After a friend backed into my 5 month old 328i, I went in search of a good body shop to do the work. I went to the dealer as a benchmark, then started pricing out BMW specialists. Eric's estimate was by far the least expensive, and seemingly the most honest! He looked at my car and simply said "I can do that for X dollars" where everyone else had a look then went back to the office and started plugging in numbers and figures into a computer program... ugh. In the meantime, I came out to my car one day to find that someone had hit my fender and that needed repair too! When I finally had the chance to take the car in, Eric honored the 6 month old estimate I was still hanging onto and quoted a reasonable price on the fender as well. Long story short, 6 days later, I had my beloved car back, it didn't cost me too much of an arm and a leg, and the work is gorgeous. I hope I don't have to come back, but if I need any more work done on my car, Eurocar-werk is the shop for me! read more

Had to have some major work done on my BMW 335. I had it diagnosed at the dealer but the car was out of warranty so I wanted to get another opinion. I heard about this place from a coworker who had good things to say about it, so I checked it out. The guys there seem to really care and enjoy what they do. They explained everything well and saved me a few hundred bucks compared to the dealership price. And as a bonus my car was cleaner than when they cleaned it at the dealer! read more

Regular Eurocar Customer - I have been a customer at this establishment for three years and utilize their services for a Landrover and Porsche Boxster. I purchased these vehicles knowing they have high maintenance costs in general (buy a ford if you want cheap maintenance) and go to Eurocar for all maintenance needs (Major and Minor). I have received excellent treatment and followup from Eric and the staff. In fact, I had them install a new reman engine on my 2004 landrover. They actually turned down work on this Landrover, due to a known original engine defect, until a high quality engine was located. ERIC worked with me locating the engine and establishing the replacement plan. I am a lifetime customer and believe in good quality work first and foremost. Thanks again Eric for your patience and help, my wife loves the Landrover with a fresh engine. Happy Wife Happy Life. Reggie M read more

I called these guys up last Friday (1/19/2021) and asked if they would have time for me to come in and have an estimate provided to repair light damages on my car. They guy said no, they were too busy, but perhaps I could take some pictures and text them to the number I had called. They would provide an estimate remotely. Well, we're a week later and after a few text inquiring on status, I've come to the conclusion that they don't want or need my business. Just say so though; don't ask me to take pictures. Somebody else got my business. Somebody that wanted it. read more

For years I have owned foreign automobiles. My latest purchases was a Range Rover Land Rover. I had heard that these vehicles can be expensive to maintain and that either you should secure a good extended warranty and/or a good mechanic. After my extended warranty expired I quickly moved from dealing with the dealership to EurocarWerk. In comparing the dealership service and cost against EurocarWerk I can say that EurocarWerk has outperformed themselves. After saving me approximately $2,000 in service fees for a new transmission fluid pan, transmission gasket and fluid, and updated my severely outdated software EurocarWerk replaced my CO2 censors for free!!! Normally, this CO2 censor would cost approximately $600 at the dealership (not including labor costs). The dealership was prepared to charge me for two (2) CO2 censors and a new catalytic converter that I didn't need. EurocarWerk caught the mechanical issues the dealership completely missed, saved me approximately $2,000 in service and parts, then replaced my CO2 censor free of charge. I have seen good mechanics but EurocarWerk is great!! EurocarWerk has demonstrated fairness, competency, a customer-centric view on doing work at a price that is affordable. If you are looking for a great mechanic (and we all need one) you can't do better than EurocarWerk. The owner is Eric. Give them a call at (713) 661-6428. Thanks, Cedric Harris Houston, Texas read more

I just had my Porsche 911 serviced at Eurocar Werk for an oil change. The price was good and the service was great! I will be back for future needs, thank you! read more

Eurocar works for me. I have known the good folks at Eurocar for many years. He has kept my classic 914 running for many years including the body work and upholstery as the years took their toll. read more

I received great service and I'm very satisfied with Jose my Sevice Advisor. I brought my car into the shop one day and I was driving out the next day. MDG read more

Took my car here because an engine light went on. Was told they could't get my car hooked up to the diagnostic machine until the next day. When they called me back they quoted me $790 to replace the engine intake manifold. Now I had no clue what this was nor how much it should cost, but I thought this was way too much. He said it wouldn't change the performance of my car but I wouldn't pass state inspection. So I went to go pick up my car to take it somewhere else to get another opinion but said I might bring it back. I was told my car was ready. When I arrived my car was out, hood up, as if they were working on it. Mind you, they did the diagnostic 3 days earlier. Asked for my keys and they said I owed $149 for a diagnosic. 149 to hook my car up to a computer?!! Went to get my purse from my car & told my brother what he said. My brother recommended I ask for a print out of the diagnostic, seemed like a reasonable request. The guy just typed on my invoice what the problem was, no actual paperwork proving the problem. Long story short, he didn't want to argue (or even listen to my brother's reasoning for the seemingly normal request) so he refunded me my money. Took the car elsewhere to have a diagnostic run, only cost $50 for the SAME procedure!!!!! And they said it could be a sensor malfunction on that part, and to just watch it. This place is where I take my car to get the state inspection, so basically it WOULD pass inspection. All in all, will NEVER use this place, and never recommend them again. They are way over priced and want you to do the MOST EXPENSIVE car correction when you can do a simpler solution for ALOT cheaper. Oh and they quoted me $120 for oil change when I can get it for less than $50 at most other places. read more

Much to the chagrin of my family and friends, I can't seem to let go of my 2000 BMW 528i. And after reaching 100k there's been some minor (and major) hiccups along the way. Eric and his team at Eurocar-Werk have been so honest and helpful. It's almost a pleasure to have my car act up! Almost. read more

I called Eric while my Porsche 911 was in the shop (at the dealer) because I needed a second opinion. They were saying that there was metal in my engine and wanted to sell me a brand new one. Eric convinced me to bring the car to his shop so they could take a look. They found that it was just one bearing that had failed and a new bearing and proper engine flush would fix it...AND IT DID!! I have put several thousand miles on the car and it is running perfectly. I ended up saving THOUSANDS :))) Now I take my wife's Audi A6 there as well and it has been a wonderful experience! HIGHLY recommend! read more

They installed a brand new engine in my 2004 Land Rover! So happy she's not making all those horrible noises anymore. My baby is like new again! read more

I've used Eurocar-Werk for my BMW 650i for the past 4 years and I highly recommend them. If I take the car to the dealer, they always seem to find a way to want to charge me $3k+ for repairs. As an example, I recently just needed a microfilter replaced (a $150 procedure). They told me the car was leaking oil and it needed $3k worth of repairs. Eric looked at it for a few hours and told me it could be fixed for $75. In general, Eurocar-Werk are honest and seem to find the most cost efficient way of fixing your car. For routine maintenance (such as replacing your break pads), you'll still save 20%+ as compared to using a dealer. They're about as good as you can hope for an independent shop. They know their stuff, they don't invent problems that need to be fixed, and they're significantly cheaper and more honest than the dealer repair shops. read more

I've taken my car to Eric for the last few years. I've found the prices to be fair. They are also good about doing only what is needed and are not aggressive in selling additional services. Note, this is not jiffy lube. They stay pretty busy and you need to allow them time to get to your car. Unless it is something really simple like an oil change, it may take a few days. read more

Just referred my daughter-in-law to Eurocar-Werk and they treated her right. She is a young teacher and has an Audi 4. The dealer quoted her twice what Eric ended up charging her. As I left in my review, Eric and his staff have always treated us well!! thanks, TS read more

went there with broken flange bolts..they heated them and popped them out and put new ones i still have a leak but it wasnt any fault of theirs...good service..in and out under 30 minutes i will go there again..no problems read more

Misdiagnosed a simple headlight problem on a BMW. Unwilling to refund the cost of unnecessary parts and labor. Charge about 20% more for labor than GOOD independent German repair shops and 10% more than dealer. Charge between 3-4 times the cost of replacement parts. Will NOT be going back! Unfortunate because the place is so convenient. Upwards of $600+ to fix a simple xenon ballast igniter and multiple trips to the shop??? read more

I've used Eurocar-Werk for approximately the past six years with nothing but the best results for both a 1991 Porsche 911 restoration and my daily driver. Eric and his team are honest and have outstanding attention to detail. I typically don't make recommendations (and certainly have no incentive to do so) but I've been consistently impressed. Eurocar-Werk has handled everything from dent removals to a complete (top and bottom) rebuild of my Porsche's engine. Frankly, there's nowhere else I would go, and it doesn't hurt that Eric answers the phone personally and knows more about my cars than I ever will. They do it right. read more

So just from my experience with them on the phone, would not recommend coming here. Needed my rear bumber changed out on my 2010 GL450. It was in a minor and I mean minor accident (just two screw size holes in the bumper). The person that rear ended me insurance company approved and validated it was there clients fault and approved a claim/appraised the damage (they are taking care of the cost). After explaining this to Eurocar, they said what's the insurance company that is paying for the repairs? I told them the person that hit my vehicles insurance company and they said that insurance company is not a high end insurance company and they would not likely do the work/repair. I will not be calling or doing business with these guys. It's there right who they would like to do business with, so I'm cool with that. But I can not choose what insurance company other people (the person that hit me) goes with, wish they had higher end car insurance like I do. Just my first experience I have had with them, other than that I can not speak on the actual body work they do, but customer service wise and first impressions was horrible. Recommend another Certified MB Collision Center if u need body work. read more