Top notch operation and very smooth process to acquire my Maserati out-of-state after reviewing…read morenumerous options across the USA. Specific call-out to Chelsea Harris who really knows her product and sales process to handle out-of-state buyers - ask for her when possible!

I do not recommend this dealership to anyone. My sales person was Jordan who completely dropped the…read moreball on the sale. First off they never sent my car out to be inspected before selling it to me. This means the previous owner dropped the car off at the dealership and two days later they sell it to me without even looking at it. I had to return the car after buying and wait a week for it to get new tires, new seatbelts that were all chopped up. I had my infant son with me so I missed the seatbelt bit when buying. Regardless, they tell me they don't have a rental for me to use so now I am car-less as they fix it. After fighting with the staff they provide a car for me to drive while being fixed. After getting my new car back a week later I find I still do not have my registration. They charge fees to complete the registration at the dealership. This leads to another day of fighting with the staff to get this done. Including excuses such as the DMV website is down and we can't complete it. Mind you the website being down is out of their control this should have been taking care of at the day of the sale. Complete lack of accountability and no remorse whatsoever. The general sales manager whose name is Mark keeps telling me to listen to him and insinuates I'm being emotional by stating he feels like he's talking to a different person and doesn't understand why I'm upset. The day I bought my car I got my insurance on the phone with the car dealership and my insurance agent sent everything over that they needed to get this car registered. Once again they dropped the ball. The general sales manager recommended I drive the car without an inspection sticker until they can get it done even though I have two small children. Complete lack of consideration for their customer's safety.

We weren't expecting to have to purchase a car any time soon, but when we learned our current…read morevehicle was rotted out and wasn't safe for our daughter to drive, we started looking for a reliable but affordable used car. I happened upon Landes Family Auto Sales through an Internet search, and we visited to test drive a few vehicles soon afterwards. Brent was awesome to deal with. He spent time answering our questions, priced his vehicles fairly, and it is very obvious that he puts a lot of care and effort into finding quality used cars for his customers. We ended up purchasing a RAV from Landes Family Auto Sales and have been really happy with the car. Brent made the whole car buying experience as pain-free as possible, and we will definitely consider purchasing from him again the next time we need a vehicle.

DO NOT DO BUSINESS WITH THIS SHADY ASS CON ARTIST, DISRESPECTFUL DEALERSHIP!! The owner will keep…read moregiving you the runaround after runaround when it comes to negotiations proof of repair/diagnostic reports. Brent had the nerve to tell me that dealers "don't negotiate on the price anymore."That's funny given the fact that I just had another dealer come down $1300... On top of that there's reviews saying that he's negotiated before.. His disrespectful ass also told me that It would be $700 to have the car shipped to me. He then went on to say that he could've told me that it was $900 and could've pocketed the extra $300. WHO SAYS THAT?!? Brent also said that he was having a mechanic come in to look at a specific concern that I had. When I asked him to send me the documentation of the diagnostic report, he sent me a dead link. On top of all the excuses, Brent is a very rude car salesman who does NOT allow you to speak and will constantly talk over you because he thinks he knows better than you. This was the WORST experience I have ever had with a car dealer. Please don't waste your time with this company like I did. FIND SOMEONE ELSE!

Customer service, I called and asked about a vehicle three times spoke with two different…read moreindividuals. Very Rude disrespectful and I would never recommend anyone do business for a place like this.

I bought a SUV with low mileage from Tim and he took great care of me!…read more I had my mechanic check the vehicle after purchase for my inspection sticker and I was told that the car was 100% and I got a great deal. I would absolutely recommend this dealership to my friends and family!

I was very comfortable chatting with Chris about all of the issues my two vehicles had. That plus…read morebeating a few quotes made it all worth it. Thank you!

June 2024 - Referral from Richard Bros Electric. Super nice people referral of good friends. Thank…read moreyou for fitting us in. More to come. They took care of 5 things that the car needed done. Quick and easy with a AAA drop off. Dec 2024 - 2nd car coming your way. Thanks in advance. Only needed a new battery .....which is way in the back on the right had side. Thank you. June 2024 - Referral from Richard Bros Electric. Super nice people referral of good friends. Thank you for fitting us in. More to come. They took care of 5 things that the car needed done. Quick and easy with a AAA drop off. Dec 2024 - 2nd car coming your way. Thanks in advance. Only needed a new battery .....which is way in the back on the right had side. Thank you.

I had a great experience at Wayland auto. They were very patient, polite and answered all my…read morequestions. I will definitely come back for all my future automotive needs. And I will definitely recommend to friends. Great place to get gas too. Discount for cash. Thanks for all your help guys.

Note: this refers primarily to their repair, not sales dep't and in fairness, was experienced sev…read more years ago.. I need to state that I'd used this shop off and on for minor service on a Japanese luxury car which was 15 years old. My opinion soured b/c I asked them for a control arm replacement price estimate, and went to a Lexus shop a few months later and they claimed the work done was inferior-using glue on points of mounting (rather than Lexus bushings or OEM compliant parts). When I thought to give them another chance on a minor issue a year or so later, the guy who wrote up the last service goes "oh you asked us for repairs and then you went elsewhere", chiding me! I replied "I have the right to get estimates" (I didn't tell him their work was inferior on the prior job they'd done). He just walked off, and I told myself never to go there again. IF you do go there, make sure you insist on original equipment mf. parts (brake pads, all the bits)..but of course I'd recommend not going.

For anyone looking for a car in the greater Boston area, this little gem is an absolute must. The…read moreowner Lifei was very friendly, he gave me authentic Chinese tea, let me drive a McLaren, and sold me a Mercedes for way less than I thought possible. I couldn't be more impressed.

1/5 -- $23,000 cash down on a BMW with a welded cracked rim and four mismatched tires. BMW told me…read morenot to drive it. I bought a 2021 BMW M550i xDrive from Champion Auto on August 5, 2026. I drove three hours each way to Quincy, looked at the car, and put $23,000 down in cash. I want to be specific about the timeline, because it matters. I took possession of the car and texted my salesperson the very same day -- within about an hour of driving off the lot -- telling him the front end was shaking violently at highway speed. That message is timestamped. This was not something that developed weeks later. It was wrong before I ever owned it. His response was that the car had been "super smooth" when he drove it. So I did what they apparently didn't. I took it to New Country BMW in Hartford at 44,949 miles -- roughly 200 miles after purchase -- and paid for a real inspection. Here is what a BMW factory technician put on the repair order: * The right rear rim is bent at the inner lip and "already has a pre-existing wheel repair weld from a cracked rim." The technician wrote that this bent rim is what is "causing vibration at higher speeds." * The front tires are Vredestein 245/40/19. The rears are Michelin 255/40/19. Different brand, different size. He wrote that the rear tires "are the wrong size for the car" and that "mismatched tires negatively impacts the all wheel drive system of the BMW." * The right front tire has a large sidewall scrape with "part of sidewall missing/gouged." * His written recommendation: "RECOMMEND NOT DRIVING UNTIL RESOLVED AS THE MISMATCHED/DAMAGED TIRES COULD CAUSE A BLOW OUT." The quote to make this car safe: $5,065.28. How does a dealership run a safety inspection and not catch two different tire sizes, two different brands, and a welded rim? That is two minutes on a lift. Either nobody actually looked, or somebody looked and sold it anyway. Both answers should concern you. Before I bought it, I asked directly whether the car had ever been modified or altered. The written answer was "Nope never." A weld on a cracked wheel is a structural repair. When I raised the tire damage afterward, I was told in writing that it "only affect[s] safety if wire exposed." That response ignored the welded rim and the mismatched sizes completely. The logistics have been just as bad. On the day the registration was finalized, I gave my salesperson a ride from the Putnam, Connecticut DMV all the way back to Quincy, Massachusetts. That was not my responsibility or my obligation -- the dealership should have arranged transportation for its own employee. Because I did it, I couldn't get both vehicles home and had to have my Honda towed. Since then it has been nothing but back and forth to Quincy. I work nights and live about 90 miles away. I asked whether we could simply meet halfway to save us both the trip -- something I wasn't obligated to offer or pay for, and only suggested to reduce the hassle. That went nowhere. I also tried to split the cost. I offered to have them cover two tires and the rim while I bought the other two tires and paid for installation myself -- out of pocket, on a car I had owned for a week. That wasn't good enough either. The car has sat parked and undriveable since the week I bought it while I make loan payments on it. If you buy from this dealership, do not rely on their inspection. Spend a couple hundred dollars on an independent pre-purchase inspection at a franchise dealer for that brand. Get the car on a lift and look at all four wheels and all four tires yourself before you sign anything. That small expense would have saved me thousands of dollars and weeks of my life. I have the repair order, the tire measurements, the photographs, and every timestamped message.

Mark and Jordan were very professional and kind. I love the car. very fast process. Easy in and…read moreout.

I recently purchased a Kia Optima from Top End Auto, and have had a great experience with this…read moredealership! The sale was seamless, including registration. I've had a few very minor issues with the vehicle after the sale, but my salesperson Mark quickly accommodated every one of those issues. Mark is very efficient. If I phone the dealership, he answers or returns my calls right away. For the minor fixes, he has taken my vehicle in immediately without any hesitation. The car has been tended to while I wait a short amount of time (under an hour). I am pleasantly pleased with the service that I have received after the sale! Thanks to Mark, Happy customer!

AmazIng experience he was friendly and very welcoming and respectful to my parents and I. He Helped…read moreme pick the right car and test drive it 2x. I would recommend and buy another car from there. Awesome deal on the car too ! I have yet to find a car with the low mile and price I am extremely happy with it. I got an Audi Q5 used from 2013 looks like new, people think it's a newer car. The miles are so low it hard to believe and I have driven the car to New York and 60 mile a day for work. No problems at all. Great to find a genuine good dealership overall satisfied customer !

Upstanding dealership would suggest this to anyone looking for an affordable price. A car that is…read morereliable and when your dealing with Ron tell him Jonathan sent you because Ron is a absolutely great and is willing to find exactly what your looking for at a great price!