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Top End Auto

3.2 (23 reviews)

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Review Highlights - Top End Auto

We arrived on Sunday morning with a car in mind, drove it and very easily negotiated a fair deal with Mark.

Mentioned in 3 reviews

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First Chrysler Dodge Jeep Ram

First Chrysler Dodge Jeep Ram

(87 reviews)

If I could give zero stars I would First Chrysler Dodge Jeep Ram - North Attleboro…read more If you're considering buying a vehicle from First Chrysler Dodge Jeep Ram in North Attleboro, I recommend reading reviews carefully first. This review is based on my personal experience. The sales process may feel fine initially, but in my experience, the real test is how things are handled after the purchase--and that's where my experience was very disappointing. I purchased my vehicle in December 2025 and was promised, in writing by the General Manager, that I would receive an extra key at cost. What should have been a straightforward process turned into months of delays and repeated follow-ups. I was asked to provide proof of this agreement four separate times, even though I had the original text message from the General Manager. In my experience, it was unnecessarily difficult to get the dealership to honor what had already been agreed to. When I went in to resolve the issue, I did not feel that my concerns were taken seriously. My interactions with both the service department and sales staff felt dismissive, and I left without confidence that the situation was being handled appropriately. Overall, my experience was that once the sale was completed, communication and follow-through were lacking. It took several months to finally receive the second key I had been promised. I had previously leased a Jeep from this dealership and returned expecting a better experience when purchasing. Unfortunately, that was not the case. Based on my experience, I would not return to this dealership. I encourage others to review feedback carefully before making a decision.

This is the second time leasing a Ram from First. The first time went relatively smoothly. This…read moretime around, it kept getting worse and worse. We made an appointment in the morning with David Hamel. And when we booked said appointment, we stated we wanted to leave with a new truck same day and wanted this done as quickly as possible. I was told that wouldn't be a problem. We test drove the truck and things were going fine. We noticed some ants on the truck, but figured it was just from sitting on the lot. When it came to negotiations, there was a lot of back and forth, fine and expected. I basically had to push the paperwork along myself, asking what we could be doing to speed this along vs just staring at each other twiddling our thumbs. Numerous times David disappeared rather than work to finalize the sale. To this day I still don't have the registration for the truck I've now had for 3 weeks. The man in finance got us through very quickly and was pleasant to converse with. He was the best part of the experience. During this time David told us the truck was getting cleaned and would be ready at 2pm, so we decided to go to lunch to kill time. Back from lunch, we are waiting for our truck. While we waited I asked if I could test drive another vehicle as we were in the market for an SUV as well. David said yes over text but when he came back from wherever he went, he said no. At 4pm David tells us that our truck is getting cleaned now. Another hour goes by, my husband goes and tells him to just give us the truck and we're tired of waiting. He refuses and says it's almost done. At 5:30, we finally get our "clean" truck. The truck was rinsed off at best and looked the same as when we test drove it, but with more ants. When we drove off, insulation came flying out of the left corner of the dash, and now air comes into the cabin making an annoying noise going over 50mph. Turns out there was an ant nest in the truck. How did that not get addressed when getting cleaned? Either way we were so irritated with the whole experience, we dealt with the ants ourselves. We had no intention of writing a poor review, as even though these issues made for a poor experience, we ultimately like our truck. However, after the countless attempts from the dealership asking us to fill out a survey, we did. We were honest with our experience with David. Rather than attempting to resolve any of the issues we experienced or at least offer an apology, I received this text from David (attached). This review serves as a warning to future First customers, as well as to warn First how this salesman speaks to an already unhappy customer.

Nucar

Nucar

(11 reviews)

***Beware if any of you are ever in an accident and have to return anything, you will not get your…read moreshipping cost you paid for back with your refund*** For order no. 191521, the CVT fluid was for my then car which was totaled upon arrival and I reached out to support and they told me to send it back. The packaging was unopened and they got it the same way they shipped it to me as. I called the dealership as there has to be a mistake but Mike said that regardless of my accident or any other reason, they're not refunding my shipping cost. He didn't seem concerned nor worried about my accident, just straight to the bottom line of "I don't care about why you need the shipping cost back, you're not getting it". I'm certain I paid them to ship it and they received their merchandise back unscathed - oh and I paid for shipping 2x, once to receive and to return it to them. Disputing the shipping cost of $20.24 with my bank.

I've used this location for all of my family's Toyota service needs, but this is now the third time…read morein a row I've had issues with the service department's customer service and overall professionalism. I will never return to this dealership and will strongly advise others to avoid it as well. During our most recent visit, we experienced a four-hour delay for a simple inspection because they lost our vehicle registration. No one returned our calls or emails, and there appeared to be a complete lack of communication. As a result, we had to pay to replace the lost registration, wasted an entire afternoon, and left without the inspection being completed. Throughout the ordeal, no one could tell us what was happening with our vehicle, and we were ultimately blamed for the situation. We also observed the service technician being equally rude and unprofessional with other customers that day. The level of incompetence and lack of accountability is unacceptable.

Top End Auto - car_dealers - Updated June 2026

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