Solid crew of serious lube technicians not afraid of multiple filter challenges on a big diesel…read moreF350. It took a long time to get the work done but it was a hard job completed without errors.

Great service !!!!! Called over the phone and the squeezed us in . Didn't even have to get out of…read morethe car . Changed my air filters for my Diesel truck . Ask for Jarvis

I sent a friend in for an oil change, thinking I could trust this location. They proceeded to take…read moreadvantage of HER lack of knowledge and up-charged her on phony diagnoses and services not necessary to squeeze money out of a single parent. Would NEVER recommend, and if you come here, make sure you KNOW your car well, because they will lie and mislead for extra profit. They will talk the unknowing into believing they need something, and then Kyle, the manager, will say their fear tactic was just a recommendation. Would give 0 stars if possible, just shameful and everything wrong with mechanics.

I've never had my oil changed so quickly! Granted I was the only customer but even if there were 3…read morepeople ahead of me it would of only been a short wait. Not only was it quick and it was extremely efficient. Manager Shaun knows exactly what he is doing and gave sound advice. He had a helper that was assisting him who excellent also. Conveniently next door is a car wash if you have a need to wash your car.

It was easy to make an appointment; John was able to answer all of our questions. They performed…read morereliable work at a fair price. They also did a complete inspection on our vehicle

Craig is absolutely horrible! Malibu for a noise in the front and check engine light they didn't…read morefix anything on my car and give me a bill for $1215! Our sales guide Don was great, but their service and customer service in the service department absolutely horrible

This is the BEST place for Auto Maintenance and Repair. They are kind, empathetic, COMPETENT and…read moreAffordable, and do all they can to ensure you have a safe vehicle for you and your family. I Highly recommend this Auto and Fleet Service Center.

I have been there 3 times ..with unrelated issues .... that says something right there…read more always receive great service and a fair price.the owners Frank and Ryan are easy to work with and completely explain the work you need and just as important the work you do not need Their prices are far below that of dealerships. I cant recommend them more highly Paul

They charged $120 for a diagnosis, then $600.00 to replace the valve gasket. The engine lights came…read moreon the next day while I was driving to work. I called them and told hey wanted another $120 for diagnosis, but we declined since the previous work was covered by warranty. They refused to fix the issue and ended our business.

Anna at Krystal Automotive is super honest, transparent, and upfront. Her and her team provide top…read morenotch customer service.

I got a quote from another company for almost 1000$ for some damage on the underbody of my car. I…read moredecided to come here for a second opinion and I'm so glad that I did. They looked at everything for me and basically said all I needed was a simple fix that took 2 minutes and definitely didn't cost a ton of money. Super honest guys. Would 100% come back here again.

Took my bmw in for ac condenser, general tune-up and oil change. Absolutely great service with…read moreefficient turnaround time. Communicated the entire time. Price was more than reasonable. Thanks

Dont' use this store. Their emplovees, especiallv their manager are completely incompetent and when…read morethey screw up their corporate is just as shady talking about "company policy." Stay away from this place if you want a company with integrity!! No quality, no value and over 100 bucks for an oil change? Shitty people.

When I called to get pricing on a tire, I thought I called the actual store. Whoever it was had…read moreexcellent customer service. He gave me a "discount" so he says on the tire and offered me to even come in the same day to get it put on. I couldn't make it then so I came the next day. He even emailed me over something with directions. When I arrived to the location there was no one inside, it was close to closing and all of them were working I suspected. I had to use the bathroom, it was clean, there was no soap but other than that I was pleased. I went back to the counter and a few minutes later a guy came in from the only authorized personnel door. He asked how he could help me and I told him I had a "sort of appointment". He found it with ease and quoted me my price. I thought he was wrong because I thought it was cheaper. He turned the screen around to show me. I agreed and he took my keys and asked me to have a seat. While he and I were taking another guy came in. When I sat down the guy that came in came over and introduced himself saying how he thanks me for coming in and he wanted to make sure I didn't need anything and if I had been helped. I thanked him and told him that I had been helped, he asked me which vehicle was , I told him. He again thanked me for coming in. After that he (Johnathon) came back a few minutes later informing me and the other customers of the progress of our vehicles. From start to finish it was a total of around 1 hour exactly! I can't say enough about the customer service of Johnathon and his boss. Johnathon provided great conversation and he moved the cars around to the work zone so the guys didn't have go stop what they were doing!!!! He was cleaning and taking out trash and being an excellent member of the team!!!! After he cashed me out he asked if I would leave a review, I had already started before he asked!!!

Everything was done perfectly and professionally our 2020 jeep gladiator has a valvoline oil change…read moresince we got it at the one on 17th st Javier was awesome and explained everything perfectly

Amazing customer service always smiles when being greeted in. BUT why isn't there any Air…read moreconditioning in the lobby. Thankfully I didn't bring my baby and need to sit in an air conditioned environment while my vehicle was off. Side note/ corporate if your AC wasn't working I'm sure this issue would be resolved while sitting at your desks but these hard working men don't have a functioning AC for when they come into the lobby for even a break?

Quick & Attentive. Answered our many questions we had, especially on tires that we need changing…read moresince we're taking a long trip. The guys there, were helpful Arthur, Luis, & Cody. Definitely recommend this place.

Fast, thorough, careful and polite. What more could you ask for in an oil change place to take your…read morecar? They have two service bays here, but I did not have to wait and was out of there in 10 minutes. You can wait in your car or wait in the small waiting room.

Took my company vehicle in due to a popping joint when I backed into my driveway. They had…read moreenterprise replace both axles and turns out the problem still exists. I stopped using the 25Ave/SR40 location due to overstating something is bad and verifying somewhere else it was not, never using Pep Boys ever again. They are just a scam bunch of so-called mechanics.

Changing for the worst . Over price and wont go there ever again after this last visit . Insulting…read more. No paper towels in the bathroom and no water for coffee .