The porcelain tile I wanted was out of stock at another popular tile store, so was recommended this place by a friend who is a builder. Had what I wanted in stock!! and pricing was equivalent to the other store. A few packs were chipped and I was able to exchange them with no issue. FYI they only accept a full box of tiles for returns with a 20% restocking fee. Something to keep in mind because other places will allow you to return individual tiles. read more

I am so happy with the tile I've purchased from here. I am definitely coming back to get more tile from this business. I get many compliments ! read more

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Excellent customer service and they really go the extra mile to help you achieve your tile projects. Very friendly and I would be happy to go back for any additional tile I may need to purchase. They have beautiful tile selections at affordable prices. read more

I am confused and saddened by these one star reviews of this tile shop. My wife and I have purchased our entire floor using their tile products and materials. Every sales representative there cares about your endgame project. They are always willing to negotiate for the best possible price per square foot of tile, wood, laminate, vinyl, ceramic, every viable type of flooring. Their back manager is very attentive and is always gingerly loading product by the palette or by the single bag or sample to your truck or car. All of their product are from high quality tile producing countries. As long as you do not mind the layout of store. Some customers may find this to be overwhelming or annoying, but this only adds to the value of these sales representatives who know where everything is, from where it is and how popular/trendy it is. read more

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Very bad customer service , guys don't even bother to help you choose the color that I needed , and also they don't sell large amounts of , really bad attitude read more

We have used European Tile on numerous occasions and every thing was always completed as expected. We always found their pricing competitive. read more

I called European Tile to ask if I could pick up 5 "scrap" tiles for use in a DIY project. The woman on the phone said I could come pick them up for $2 a tile. Upon entering the store, the owner told me to go pick out 5 tiles from their vast piles of tiles in the store. Upon leaving the store I realized they charged me $20 for the tile, gave me no receipt and upon checking my credit card statement, they charged me twice! I called to ask them to correct this transaction and the owner hung up on me and said he was "too busy". I called right back and talked to the wife and she said please hold and then hung up on me. Crazy...all of this hassle in asking for 5 pieces of tile - any color! I would caution anyone from doing business with this organization. The storefront is extremely unorganized with literally dozens of stacks of tile waist high. Lucky I am only out $40. read more

I put $50 down on tile for my kitchen. Unfortunately hurricane Harvey hit and wrecked my kitchen. I asked the owner for a refund. He said he was too busy to take care of it over the phone and I would have to come in to do the refund. Since when is a business owner too busy to handle a customer? Since when can a vendor not credit back a client if they have on file? This is the epitome of screw you customer type of service. Never do business with this guy. read more

I used European tile highly recommended to me by my friend Ali. I am more than happy with their service and savings! After Harvie, I was devastated by all the disaster in my house. I lost all my house carpet and more. George gave me ideas and helped me save money. The tile was delivered on time and my wood floors looked great! I made a mistake in calculation and they were very understanding and refunded me the money after I returned what I did not end up using. I am getting ready to remodel my bathrooms and kitchen! can't wait! read more

We have been using them for many years for our construction and they always meet our demand and have quality tile

This guy knows how to sell tile. I asked him what type of tile I should put in my house and he gave me a great recommendation and I bought the tile. It was a beautiful tile and I never seen better. He also gave me a huge discount. He has so many warehouses and variety of tile. If you need tile you should come here. read more