Late hours are available and attention to detail is great. Attendant is very professional.

10/10 recommend! i got the bikini full wax with rhayven and she was great. i was nervous beforehand bc i've only been waxed down there once but rhayven was amazing and just talked me through it and made it not awkward at all. the front desk lady was super sweet and kind as well. had a great experience! read more

I absolutely love going to this location, it is always clean and the staff is incredibly friendly. I am always greeted by the front desk staff, and Jenny is my favorite person to go to. Jenny is so friendly, outgoing, and she always creates comfortable and fun conversation to ease the discomfort of waxing. I used to hate getting waxed and would dread going, but now that I always book with Jenny I never have negative feelings before getting waxed, and it is an uplifting and positive experience every time. Jenny's waxing techniques make the experience 100X less painful, and she is extremely professional at all times! Jenny is also very knowledgeable in after visit care, and will answer any questions you have. I highly recommend this location, and booking with Jenny. Additionally, this location is next to many different restaurants, a salon, and stores to visit after your wax. Maya the receptionist is also incredibly friendly! read more

I cannot believe how great my experience was here! I used to only do sugaring when I lived in CA but no one does that in Wisconsin so I had to do waxing for my Brazilian and I was referred to this place. I was extremely nervous and had no idea what to expect. I thought it was going to be unbearable but they use hard wax and I barely felt it!! The fact that a full Brazilian was relatively painless is unheard of- I can finally look forward to being waxed and I am so relieved! read more

*I've been in Europe, so this review is a little late.* I had Diamond S. do my services. I got full legs, a brazilian, and underarms. I have received these services elsewhere before. I'm very sad about my experience; this location is the closest to me and I've heard great things about EWC in general. I'm willing to try a different location that my friend has had success at. The amount of hair left on my body after leaving was a little embarrassing, as the people I spent my vacation with knew I had paid to get waxed and agreed on the poor quality of service. Full legs alone costs $71; the front of my thighs received one strip each and nothing else. When I was sitting waiting for our plane, the sunlight clearly showed the large amount of hair left on my thighs and knees, and after more inspection, there were a few strips of hair missed on my lower legs as well. I'm not referring to the hair that's left remaining from a different cycle of growth. I'm talking about the long hair that I let grow out in order to get it waxed off. I know there's a 5-day touch up policy, but since I've never had to get a touch up (and I would consider this more than a touch up), I didn't expect the need to leave more time for a touch up between my wax and when I left for vacation. My underarms were unfortunately the same story. Before leaving my appointment, I could see the long hairs still present, but getting my underarms done this time was the most painful I've ever experienced so I left knowing I would at least need to touch up this area. My experience was painful because Diamond told me she was going to *slowly* pull off the wax to ensure she got all of the hair. I've never had someone slowly pull off wax, as well as not tweeze the remaining hair that was left. The brazilian had a few spots of touch ups that I had to do, but nothing I would complain about too much if that was the only thing. In my prior experiences, my services left me completely smooth without having to do any touch ups myself, or clean off massive amounts of wax. I went to Europe without a razor (because I shouldn't need one) and had to buy one while there to finish the services I had already paid for. :( Based on other reviews, it looks like Brittany is the most reliable person who is still an option to pick. However, since you can't always get her, you may not end up with a great experience here. The location was clean and Diamond and the woman at the desk were very friendly. My experience wasn't super awful, but I definitely didn't get what I paid for. :( read more

EDIT: I initially gave this place a 5 star review because I was so satisfied with my experience! Since then I have been back a handful of times and received less than spectacular experiences. Since my initial service I have not been back with Kristen, and I truly believe your 'wax specialist' will make or break your experience. The last time I left I still had hair in places that definitely should have been taken care of (speaking from experience. I am a licensed professional in the industry). I'm disappointed to say the only asset they had to the team (in my experience) is no longer there, and could not provide me with information on how to find her. So sad when a company treats you like a number. Lost business, I hope to cross paths with Kristen in the future!!! Yeah HANDS DOWN BEST BRAZILIAN I'VE EVER HAD!!! Kristen did an AMAZING job. Quick, the most pain-free Brazilian, and she kept me distracted by chatting with me! Highly recommend, you won't be disappointed read more

This was my first time being serviced here. The online booking option is very nice. I was able to book in the day for the day. Being a first time customer my service was complimentary/free. I added on an additional service to take advantage of the funds I saved. Bri was very nice, she talked me through what she was doing and it distracted me from the process. I already booked my next appointment in a month. They have a pre-paid program which I'm seriously going to consider on my next visit. Conveniently located too! read more

I used to see Emma and she was really great. Then I stopped going for the winter and returned recently. The last girl who did just my lip was okay. She went over it multiple times, unlike Emma used to, so I was worried. But I didn't have any bumps later and decided to schedule with her again for upper lip and Brazilian. I ended up rescheduling because I saw that I had scheduled right before my period and have read that your skin is more sensitive at that time. Without knowing, they rescheduled me with someone completely different. When I walked in to her room, she didn't seem very friendly and introduce herself or say much at all. Just told me to get undressed. I didn't mind because if she's a good waxer then that's fine.. but then I mentioned that my hair is pretty long and might need a trim. She said okay but didn't do anything and just waxed me up. I told her that I rescheduled my last appointment because it was right before my period and I've read you should avoid that but she said that was incorrect... She left the wax on much longer than I'm used to and then really struggled to pull and pulled slowly. My hair was obviously too long. She went to pluck a lot of hairs in between waxes. I then asked her how long she had been working there and she said 2 months. I was really considering asking her to stop because it was just so painful how slow she was going but i'm non confrontational and didn't.. my upper lip seemed fine but she put the serum on which I thought was strange since I've been told before it's not for your face. Maybe it was something different? I told the front desk staff and they were SUPER nice about it and understanding and directed me to schedule with someone else more experienced. I came home and noticed that there's tons of hair on the left half of my lip but the right half is totally bare. There was wax left over on multiple spots for my brazilian so much that it was sticking to my clothes and hairs left over in multiple spots. Even though this was a really bad experience that left me in mental shock for at least an hour after the appointment, front desk staff is wonderful, it's a nice clean location, and this is the only bad experience i've had there. I'll let you know how it goes with the next waxer! - update: came back in for a touch up on my lip and Sarah was great! super friendly, quick, and got all the hairs. She did put a serum on after so I guess that's normal! read more

Easy to book with them, very understanding of schedule changes, and in the same complex as a lot of guilty pleasure shopping! Can't ask for more. I also had a few wax passes left since I moved from another city, and was a little bummed about how far I have to drive from Tosa, but it was so very worth it. I worked with Tammy who was fantastic as it had been a little while since I had last been. She was incredibly easy to talk to, distracting me from any pain, and I walked away completely pain free and not traumatized after so long! They're also really great about not pushing products on you which I'm sure feels awkward for everyone involved. Would highly recommend. read more

While my services weren't bad, I am still getting charged on my credit card well over a year after I left the area. This is the second time my card was charged. The first time they apologized and corrected it. The second charge "isn't from them" and they can't seem to figure out how to remove it. currently working with my credit card company. beware. watch your credit card for years! read more

Had my first Brazilian here which was nearly painless with Jackie she was very sweet and nice it was done in nearly 10 mins maybe even less. I'm only giving four stars because I had to pluck a few missed hairs but now I will know to double check before leaving on my next appointment, she is fairly new so no hard feelings at all practice makes perfect overall was a pleasant experience and awesome that they gave me a great first time discount. I will be back in four weeks for another appointment with Jackie still as well:) read more

I needed a Brazilian and was able to book an appointment for an hour in advanced. I am visiting California and we have European Wax centers all over. I just learned that the company is new to the area. Well, I love this place. It's quick, professional, clean, convenient, affordable, and well done. I hope this place does well in this area, because they did a job. read more

This was my first time here and the employees were nice but the service was terrible. I showed the esthetician a picture of what I exactly wanted because it was eyebrows i've had in the past. She gave me the mirror three different times to check and I had to give corrections twice. There are strays everywhere and my eyebrows are uneven. They look absolutely nothing like my picture. I wanted to stay till I liked my eyebrows but every time I made a correction it was worse and I realized the longer I stay the worse they'll be so I just left. Do not come here to get your eyebrows waxed, you will be more than dissatisfied! I will not be coming back. read more

I went to the Mequon location and booked an appointment with Sydney W., per a friend's suggestion. I have a very terrible experience the first time I had a wax and was hesitant but Sydney was absolutely amazing! She made me feel comfortable, during what could be a very awkward situation. There were a couple painful moments (to be expected) but overall I was worried for nothing! She made it less painful and extremely relaxing. I was ready for a nap afterwards, which I thought would be my last reaction! I also have very sensitive skin and was expecting some irritation. Two days later, I experienced no pain or irritation afterwards! I highly recommend Sydney!! I booked another appointment for next month because she's so great! read more

It's so upsetting I even gave them one star wish I could give 0 but I felt very DISCRIMINATED I called to asked if I they offered wax for me that I am a transgender and they made me feel like I was not the woman I been working on my entire life they had the audacity to say we don't do male but if your female we can do it below the waistline after I stated I am a transgender and got put on hold while she asked a waxer SO THANK YOU EUROPEAN WAX CENTER FOR TELLING ME WHAT GENDER I AM... WISH I COULD SUE AND I WILL BE TALKING TO MY LAWYER read more

Carley does a great job! I started waxing here and will keep coming back. She is very friendly and provides great services. The staff is also very organized and friendly. I never have problems booking appointments. read more

Horrible. Absolutely mortified to be outside with my brows TWO different lengths. I have a short bus and a full length bus for eyebrows, I attached photos for your own opinion. My tech was SAVANNA! Don't know if she's inexperienced but I'll NEVER trust my eyebrows being waxed again,ever. Now I got my upper lip as well, but come on can you screw that up?? Ugh. Thankfully it was "complimentary " the first wax for brows. Never again. Canceling my appointment for my follow up in the morning no thanks!!!!!! read more

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I have been going to EWC in California for about a year and then ended up moving to Wisconsin. unfortunately there are only three here so far but I have always had a great experience at this one! I was very skeptical at first because I had been with the same waxer for so long and it can be a very intimate experience. Tammy is very professional and sweet. Shes a very fast waxer and doesn't make you feel uncomfortable! I highly recommend her to anyone who is waxing here! read more

I agree with other reviews, this is the BEST place for waxing. I called and Jessa answered and was very pleasant, helpful and accommodating she was able to schedule me that same day. Kristen was the specialist who waxed my brows and lip. She was VERY informative, kind and did a great job. She explained the difference between hard and soft waxing which I had no idea about and explained to me why other salons have a tendency to cause skin tears. When completed my waxing she suggested an exfoliator for my skin but let me say she was NOT pushy trying to sell a product. I did purchase the exfoliating wash for what I believe is a reasonable price. Overall I highly highly recommend this place. read more

I got a full Brazilian wax with Brittany. She made me very comfortable during the process. Very professional, sanitary, quick and easy. I've already booked my next appointment. read more

I don't remember my waxer's name but she was so kind and educated me during every step. I will absolutely be going back to her. She did such a thorough job and it was nearly painless. read more

I saw Diamond today. I was less than impressed. With all the years that I have been getting my eyebrows done, I have NEVER had a worse job done. $21 turned into $50 as I had to buy a brow pencil to help fill in where my brows SHOULD end and did before she got her hands on them. The worst part was one eye was shorter than the other!! NEVER again. read more

I love this location. I come here all the time and everytime I have a great experience!