Late hours are available and attention to detail is great. Attendant is very professional.read more

10/10 recommend! i got the bikini full wax with rhayven and she was great. i was nervous beforehand…read morebc i've only been waxed down there once but rhayven was amazing and just talked me through it and made it not awkward at all. the front desk lady was super sweet and kind as well. had a great experience!

I can't rave enough about Jess. Not only did she do a wonderful job on my hair and make up during…read morethe trial run before my wedding, but she did an even better job on my wedding day. I decided to totally change up my hair the day of the wedding and she was not only cheerfully accommodating, but she made it even better than I had imagined. She showed up to the hotel early and hung out with my family until I got there like it was no big deal (they loved her by the way.) My make up was stunning, too! Everyone commented on how great I looked, I truly felt like a movie star. Book Jess for any event and you will never use anyone else ever again. I know I won't. Thanks Jess, you are truly naturally gifted in your profession!!!!

I highly recommend Jessica! She did an amazing job on my hair and she really listened to me when I…read moretold her that I do not want to spend a lot of time styling it in the morning and I need something that will work with the fact that I have some curly and some straight hair. She worked with me instead of imposing a style on me. She gave me tips on styling it on my own and did not pressure me to purchase products (I did because I needed something not because I felt pressured to). I cannot wait for my next appointment.

Can I say what an over priced dump this is... received a gifts certificate for a massage. I'm not…read moreeven gonna go there, but the girl looks like a Japanese anime character that simply can't get enough, tattoos and piercings.. then my friend had her hair done and they wanted almost $300 for a highlight and they only did her hair....

If you're looking for an experienced esthetician I recommend stopping here and booking with…read moreMichelle. I was tired of my skin looking dull from the harsh winter air as well as hormonal acne breakouts. I made my first appointment a little over a month ago after reading hundreds of reviews for multiple spas/salons in the Milwaukee area and settled on a place close to home. The facial service is $79 for 60 minutes. It was the most relaxing 60 minutes of my life. My skin was glowing, smooth, and I felt extremely calm afterwards. I had my second appointment a month later and my skin has been going a little crazy from some stress I've been going through. Michelle did some extractions, which are usually painful, and they weren't painful at all. She recommend a high frequency treatment and explained throughly what the treatment would do for my skin and how it would feel. It didn't hurt but my facial muscles were a little twitchy afterwards. She also recommended some Acne relief pads to reduce breakouts. When you get a facial you get a bit of arm, shoulder, and head massage. The level of pressure applied was perfect. Two days later and my skin is looking so much better! Breakouts have stopped and the extraction site redness is gone. Needless to say I've booked my third appointment and will probably continue to make appointments to keep my skin in check. Michelle is extremely professional and the level of customer service from the front desk receptionists is above average. Thank you for offering high level services at a reasonable price!

I was torn between a 3 and a 4 for this review. I had been once before to Cassia for a polish…read morechange on my toes. They did a good job but the back room where they do pedicures is pretty dark which I assume they expect to be relaxing but it can be a bit off putting when you can't see what's going on. I returned for a manicure. Pros: I was able to call in the morning and get an appointment for an hour or so later which I appreciated. My manicure is still going strong with minimal chipping over a week later, not sure if it's the quality of the polish I brought, or their top coat. Cons: this happens with a lot of places, but my skin was cut in the process of clipping cuticles. I didn't realize how bad it was until multiple nails burned whenever I washed my hands for the next few days. It also took a while for my manicurist to finish, which was a pro and a con because he seemed to take his time so that things turned out well. Overall this is a spacious salon and they were decorated for Halloween which was nice. After reading some of the reviews about cleanliness I'm not sure I would return but my experience was okay.

I visited Cassia for the first time this past weekend. A couple of coworkers had recommened this as…read morea great place for a pedicure. The pedicure itself was good, but the overall experience fell a bit short of my expectations. When I walked in, the salon felt chaotic. I was initially seated in one pedicure chair, took off my shoes, and was about to put my feet in the water when I was asked to move so another group of customers could sit together. I didn't mind accommodating them, but it was a little frustrating to have to put my shoes back on, grab my belongings and move to another station that still needed to be set up. The second chair didn't seem as well maintained. It was against the wall. The wall looked like it needed to be wiped up and there were multiple bottles of chemicals sitting between the chair and the wall. The tray for my belongings wasn't even set up until after I sat down and then it bumped up against the tray of the chair next to me. The pedicure itself was enjoyable, but the experience felt rushed rather than relaxing. Even the front desk interaction when checking out felt a bit standoffish. I think I'll give them one more try for a pedicure because everyone can have an off day, but for the price, I expected a little more hospitality and attention to detail.

Happy to find a place offering a relaxing experience. Liked the eye brow arch and tint and the…read moreambience. It truly has the feel of a spa. Now I paid more than double what I pay at my regular nail shop. And don't believe the timer for nails to dry. One of my nails is quite smudged. Not a big deal, given the clear nail polish. But I will wait longer next time. Overall, this is where I will go for a treat. Will stick to my regular spot for maintenance. Update: Next day I discovered a nice size welt above my eye lid after the brow wax. Never happens at my regular salon. Of course this is right before I am leaving town. . Going to have to figure out how to hide this thing. Overall, great ambience but I will not be back for a wax. Really disappointed. I thought I had found my treat spa.

It has been such a pleasure and a delight to come to this Spa. All the providers who are employed…read morehere are so caring and kindin making myself and everyone else feel so much better! Michelle, recently retired as their Massage Therapist! Thank you so much Michelle! We will all miss you:-) In addition, thank you to Lynne who started this business and since her retirement, Veronica and Tara have kept this Spa as a local business in great form! Thank you Lynne, Veronica, and Tara! I wish you all many blessings:-) Sincerely, Genelle

Excellent massage full body visiting from California…read more and is every bit as good as the best Clean relaxing atmosphere full release of stress Don't know why some reviews are bad

I got there for a 2pm appointment for a two hour massage and she changed it to 90 minutes, then…read morefinished on another client and didn't start until 2:15- then stopped at 80 minutes showing me my two pm start time. she dug her nails into my feet. the massage was ok till I turned on my back and she started fondling me asking for an extra $100...I said no- just massage and she spent 5 minutes explaining how she only gets tip money- she blocked the door when leaving trying to get more than the 20 I offered...terrible experience- I bet this place gets shut down soon!!