Best mechanic there is. HONEST, the most important thing in a mechanic. Fixes what needs to be…read morefixed only. Will let you know that somethings in the future will need fixed, but not now. Fair, trustworthy, prices by the books but will tell you if it is worth putting in the money into to your car. Dan is the very best. Have been with him since 1994. Always there when you need him or his advice.

Dan looked at the quote for work on my well used & loved Chev from a major dealership service…read moredepartment and suggested that he would do some testing to determine what work needed doing for himself. Dan has completed all the required work at a reasonable price, he made sure a part could not be fixed before ordering a replacement. Dan did the job less expensively and with fewer parts that the dealership quote to my great satisfaction. Thanks, Dan

I took my car to Kevin's Auto Care to repair my emergency brake cables. It was my husband and I's…read morefirst time, as normally we go to our dealership. We were both so pleased with the interactions and quality of repair that we intend on returning. Gilbert(?) took some time to talk with my husband, who is more mechanically-inclined than I am, after the repair was done to explain everything and answer my husband's questions. The price ended up being better than the dealership. Even with delays resulting from unexpected part orders, my car was returned quickly as well - just in time before the weekend!

find my family has been going to Kevin since 1990 and he has been doing an amazing job on cars and…read moreeverything and he's the best mechanic in the world

Went in to get basic, normal safety, my car was just safetied at the Hyundai dealership 36 days…read moreago. I got a ride home from their driver, very unprofessional. Car was bottoming out on the road, I did not feel safe. I could hear parts banging around under the car as we drove over bumps. 6 hours after I dropped my car off, they call me telling me I need $2,000.00 of work done and there's no way it passed a safety 36 days ago. One of the parts he said it needed was just replaced 2 months ago. (passenger lower control arm and bushing). Weird, HYUNDAI did a safety on it and everything was fine. He quoted me on the phone 800$ for the work but when I show up, the quote on paper is $2,000.00. I was upset of course and he asked me to never come back to his establishment again. They tried to take advantage of me because I am a young female.

Today I was glad to be a Lorelli's customer. Outstanding service,remarkable kindness.The seat on my…read moreNissan Versa,wouldn't move forward,so I went to Lorelli's.They told me it was still under warranty,but since I felt it was unsafe for me to take it to the dealership(my feet could barely reach the pedals) they agreed to take a look.Long story short,they took it to the dealership, called me,offered me a loaner while car was being repaired and called me when it was ready to be picked up at Loelli's.No charge people!It restored my faith in humanity! Special thanks to Otto.Great service center,I've been a customer for about 3 yrs. now and have always been happy with the service.

I have done my due diligence vetting Auto Repair Garages and after years of costly disappointments,…read moreI have finally found my go to Garage. I have been a client of Roy Rump & Sons for about 4 years now and each time I've needed them, I was made to feel welcome by both the front-desk folks and the mechanical technicians. They explain all repairs clearly and with patience. They always provide as accurate an estimate as possible and, if they diagnose an issue and discover it was a simpler fix than they thought at the time, they gladly tell me that it will not cost as much to fix and that kind of honesty is why I will never go anywhere else. They always send me reports with digital photos and videos of the work along with their recommendations to keep my SUV in good working condition. There in only one little drawback... because they are so popular for all the things I mentioned, they are very busy a lot of the time and it can affect how soon they can book an appointment with you but, it is always worth the wait. I can't say enough great things about this Garage. Don't waste your time or your money elsewhere. Cynthia F.

Genuine people who take the time to talk and explain things. My experience was fabulous…read more I was way overdue for an oil change, booked one here. I also asked if they have an inspection service, which they do, so had them perform that. I recieved a very clear prioritized inspection report on my 6 year old car, which I can execute on. Car repairs are not cheap, in general. I think I was charged fairly and got great service. I'm also gonna note here, this business was recommended on my neighbourhood FB page. I notice 2 horrible reviews her on yelp. On google they have a near perfect score. In my opinion, the two reviews don't hold water. One is by someone listed as being in California, with only one review. The other is local, also one review. I'm guessing they are fake accounts. Do with that what you will.

This is a great shop. Auto mechanics is a very difficult domain but this shop has always taken care…read moreof me and my Civic over the years and I'm very thankful. You'll always get good service and I feel very trusting of this shop more than anyone else. Shoutout to Shannon as she is a rockstar at her job lol :)

I did enjoy the customer service AMS Auto provides, and for any mechanical, body or frequent…read moremaintenance issues they are a stellar mechanic. My experience was unfortunately negative due to a lack of experience dealing with my cars throttle body problems. I sank $500 into them first cleaning the component, and when that didn't work replacing my throttle body with a used component only to find out the issue was still happening. They then recommended i get the software updated with the used part, which i did at a nearby dodge dealer. Nothing changed, exact same issue happening. I asked them what they could do to help mitigate some of my lost money, they suggested I continue throwing money at the problem and let them continue to try different things to fix it. It was obvious they didn't know how to fix it, but were okay with me spending yet more money to try to solve the problem. I understand they are a business and that this is their job to do this, but it is very frustrating when I throw $500 at the problem and nothing is fixed because they themselves dont know how. Again, seemed like a great bunch of people who care about their work, so I recommend them with day to day problems. No electronic programming issues unless you enjoy spending money for them to experiment. Avoid throttle body issues with these guys.

I recently had a really positive experience at Bob Peters Garage in Ottawa…read more From the moment I walked in, the team was welcoming, professional, and easy to talk to. They explained what was going on with my car in a clear, straightforward way without using confusing terms or pushing extra services I didn't need. It felt honest and transparent. The work was done efficiently and on time, and everything ran smoothly from start to finish. My car feels great now, and I appreciated that there were no surprises when it came to pricing just fair and clear communication throughout. Overall, it's a reliable place with good service and a team that seems to care about doing things properly. I'd definitely go back in the future.

i've been having issues with my work truck for A while constantly adding oil took it to the…read moredealership 3 times telling them this issue all 3 times they told me there's nothing wrong and it's weird why I keep adding oil so I ignored the dealership and went to Bob peters garage and wow such professionals they were able to pinpoint exactly the issue and also show me all the other issues that the dealers never pointed out I totally recommend these honest people such a hard time to find a real good mechanic finally found the one thank you Bob peters garage you're the best

Check Serge for Quick, efficient, professional and affordable service. Full assessment done to…read moredetermine work required with full disclosure to the client. I recommend 100%

The best service I've ever had in Ottawa. The owner himself was very polite, honest and very…read morehelpful and even went out of the way to clean my headlights and now they have been clearer than ever highly recommend this place and I will definitely be coming back if I need my car fixed.

The mechanic (not Marc) did not put my new Mazda into service mode before fixing the brakes so I…read moreleft with warning lights on. He had no idea how to turn them off. Further investigation revealed he had broken a part. It had cost me 600$ at Kavanaugh's but they refused to compensate me, thus losing me as a customer. I think they should have just taken responsibility and given me some compensation. Sadly, this did not happen. Marc is the only mechanic I should have let touch my car.

I am new to the area, so found myself looking for a new local garage. Kavanaugh's did not…read moredisappoint. The local Honda dealer quoted me an arm and a leg to repair a few issues I was having(wheel bearings, shocks and brakes). After having the mechanics at Kavanaugh's look into it, they had me fixed up for HALF the amount the dealer had quoted me. Not only that, it was ready the same day!