While on vacation, far from my home mechanic, some warning lights came on. Luckily, I was able to…read moredrive to a car parts place, and they sent me to M & SS Auto. Mark and staff were clear, direct and accommodating, fitting me into their afternoon work. I was SO grateful.

I have always receive good service from Frisby. Fair price and quality…read more Professional

My ol' 68 mustang was rebuilt a few Summers ago, unfortunately during its rebuild it had not…read moregotten a "real" wheel alignment. Since I only take the care out for short runs on days where the weather is pretty near perfect I hadn't really noticed how bad the front end (all new) really was until last weekend when I took the car out for a road trip. I knew that I had to bring it in for a wheel alignment. Wow... I have never been to Frisby Tire, but was super impressed by all the staff, from when I called the "day before" to see if they would have time to do the work the following day, to the following day when I brought the car in for the work and even the following day when they followed up with me. Unfortunately, I had waited too long and my two brand new tires were worn out fairly badly - so bad, that they need to be replaced. They did their best to locate the same tires but were unable to find any in Canada. They promised to search and get back to me - and they did the following day. Tim provided me with some good advice and advised that I order them from the U.S. since the specific tires I want are discontinued in Canada. Tim also advised that the tires are on back order in the U.S., and to order them right away and to either have them installed in the U.S. are that they would install them at their shop. All to say that the people at this shop are very pleasant to deal, honest and professionals! A very nice experience, I recommend this shop :-) .

Justin and his crew took care of me. Passing through the area i discovered my tire blew. After…read morecalling every tire place in the area, I called Potsdam Tire where Justin, manager who said just come in gene and we'll get ya sorted out. Do yourself a favor and give Justin a raise! I can't thank him enough! Thanks Justin. Gene Bowen

One star is about 5 stars too many for this place…read more I should have listened to my instincts when I first arrived here. The guy at the counter (store manager Mike Kearing) printed off my work order and told me to take it out into the shop (watch my step) and give it to the shop manager. Normally shops do not allow customers into the service area. Apparently the guy at the counter is too lazy to bring the work order into the shop. So I bring out the work order. The guy out there says "white letters in or out". I said out. He said "your husband must clean your tires". Really? Should that be any concern of his who cleans my tires? Over $87 to change 2 tires when the site I bought the tires from quotes $58 for them to do the job. The store manager (or owner, not sure which-the guy at the counter) claimed it took well over an hour to change tires that size (315/75R16), claimed they were a real pain (how would he know when he can't even get out of his chair to deliver a work order). Funny thing, just one week ago I had 2 rear tires plus my spare(so 3 tires) of the same size changed at Laplante tire in massena and it didn't even take 1/2 hour. Store manager couldn't find my keys when I left.....he had one of the young mechanics take me into the shop to find my keys". The 2 young mechanics (one of them was kind enough to tell me his positive experience with tires just like I bought) looked in the shop-no keys. They went back out and found my keys right on the store manager's desk right by his keyboard where he was sitting and couldn't find them. This place is a sad joke. So I was mad enough about just getting totally ripped off by this skeevy place, but it gets better. On the way home, my truck seemed to pop out of gear (it's an automatic) and every gear including reverse now acts like neutral. I had to get towed the rest of the way. My truck has never had transmission problems so it is quite the coincidence this happened before I even made it home from this sketchy garage. I'm assuming they knocked a wire or sensor loose, but who knows. So I have a truck sitting in my yard with new tires but now it won't go anywhere. I also have a much larger credit card charge than I should have had. STEER CLEAR OF POTSDAM TIRE! This place is creepy and a complete rip off. Update-I noticed yesterday this place also trashed one of my tires that would have been a perfectly good spare. What kind of "tire shop" can't break down a tire without trashing the bead? This place should be out of business.

Super helpful and friendly service! We were visiting and had an issue with our battery. Got an oil…read morechange and battery replaced in record time with expert knowledge and installation. Would highly recommend.

Oil Changers nothing more then what you need. They don't try and sell you everything on their…read moreservice menu, unlike Mr. you know who, just what you should consider considering the age and mileage of your vehicle. The service advisor I had was great and considerate. Even went as far as considering my young children in the van by first asking me for permission, before offering them a lollipop. Service was quick but over the 9 minutes as they advertise but that was due to the optional engine flush I got. I found pricing was very reasonable. An added plus is there is a self serve spray bay right beside so after your oil change you can wash your vehicle :)

This was my first visit to this auto shop and since I would be waiting for my vehicle there was a…read morecomfortable waiting area, car was ready when promised, and at first I thought the price was a bit high I discussed it with them and they were happy to come to a solution to appease both of us.

Got me in quick enough but billed me $180.00 for an $80 job, when I questioned them I received no…read morevalid answer. lessoned learned. will never be back.I would sugguest to go elsewhere unless you have absolutly no other option.

Only Place I take my Car TOO GREAT SERVICE...Great Staff...Always Friendly...Fast SERVICE…read moretoo....Good Prices TOO Pending on what's being done

Terrible experience at this shop. Issue #1 I needed my tires changed, a sensor replaced, and my…read morewindow regulator replaced. I was told while I wait for the tires they can diagnose what's wrong with the sensor and window. Didn't hear anything from them until I called earlier in the day they told me the car would be ready for pick up. They told me they're running behind and it would be ready the next day. Next day comes around - same thing. Told them okay I'll wait but I need my car tomorrow by the absolute latest. 6:00 PM rolls around (their close time, after I called a couple times around the end of the day to see if it will be ready by close, they said yes). Anyways, I call at their close and they tell me im next in line and they're not leaving the shop until it's done. 8:00 PM rolls around and I get a call that its ready. I show up and the rear window is still broken (kinda expected it since they never called to give me a price) but my side panels in the backseat are all taken off the car. They tell me that they'll order the part and fix it asap. Week later and I call again to ask what the word is. "It's really hard to find the part, but we ordered it now" - great. Issue #2: I'm driving after the tire change and I notice a bit of turbulence while driving. I think great another issue with my car. Couldn't be the tires that were just put on right? Low and behold I look in my sideview and mirror when the turbulence got bad and notice my wheel is on the verge of flying off. I check the lug nuts and they are all so loose I can unscrew them with my hands. Issue #3: I'm now sitting here for 45 minutes in the rain after calling them to tell them what's going on (with my back window down and all the electrical for the window exposed because they disassembled the window to be able to fix it when they get the part). They're on the way to help with my tire and I specifically asked if they'd be coming right away or if I'd be waiting like usual with them. They say "nono, a tech is coming right away" here we are 45 mins later going on an hour and nobody is here. All this to say, check my other reviews on Google, I seldom leave a 1 star review or write such a long review but this shop is a straight joke and clearly don't know what they're doing. Front desk guys are nice but continuously give you the run around - that's about all I can say about positives.

Always my first place to go for friendly, caring, honest and economical auto repair. The owner Val…read moreand his team are always courteous and work hard to earn your business. They do a lot of other things too, rustproofing, detailing, autostarter installations, tires and rims, winter and summer tire storage. Val has worked hard to get this place to where it is and the service is impeccable.

Probably 3 1/2 stars if only I could... This gas station is a little bit off the beaten track, if…read moreyou're travelling between, say, Toronto and Ottawa. This is just a bit north of highway 7. However, they often have better prices than the other gas stations around and closer to home - even of the same brand, so we stop in here when we need to fill up. By the way, there's an app called "Gas Buddy" which you can get on your smart phone, so you can look up and compare prices beforehand.

Cleanest restroom and helpful service in a gas station. This is a well maintained and staffed…read morebusiness.