If "talk me through it" was a person lol. I had my first wax at age 34 lol I was so nervous and…read moresocial media didn't help not one bit lol. It was comfortable, clean, fast and painless. The entire time she talked to me, explained the process and talked me through aftercare.

THIS WAS THE BEST WAXING EXPERIENCE IVE HAD EVER!!!…read more All facts no printer~ As a small business, they do the best of the best for their clients~ They're inclusive to all different kinds of clientele bringing in men and women of all ages and backgrounds. They stay kind, caring, and genuine in conversation and their work absolutely speaks for itself!! They give the best quality results getting every last hair, even the one's you'd barely notice! And they're so experienced that sessions fly by in no time! Not to mention how considerate they are to hygiene!!! Everything is cleaned and prepped before each patient~ I love this place so much and I'd suggest it to anyone and everyone!

Quick and friendly and open late. I usually just choose whatever waxer is available ands I've only…read morehad a bad experience one time where we disagreed on my landing strip- I change my mind and she was unable to hide her annoyance and bordered on the line of rude...lol. Other than that I've had a pretty Good experience. I'm in and out. The vibe is everyone is pretty to themselves the waxers try to talk and make you comfortable. They don't pressure you for tips but they ask at the end an and the waxer is not standing over you. There's plenty of places nearby so if you need to go to get makeup groceries nails done hair supplies make copies-go eat drink whatever you need-there's something nearby.

My appointment went really well. Jay was super nice, and the place was clean as alwaysplus very…read morefestive for Christmas. The lady at the front desk was bubbly and welcoming. They were also promoting a great sale on a wax package deal. Overall, a smooth and pleasant visit!

So after many years they lost me because of a communication issue. Day Front Desk Associate…read moreextremely kind, however the night associate condescending and lack of customer service etiquette. If there is a billing discrepancy please call, email or reach out - or how about when I make an appointment relay that - instead a text is sent which partially summarizes the issue - simply not professional. You strive to be a community business, however treat your community as such. It's been a whirlwind at the front desk throughout the years and I get that but a good retrain is needed for your front office house staff. In this day and age , if you notice something off with a longstanding account give a call, send an email. Your Customer wants you to win but when there is lack of clear communication and just courtesy it makes it difficult to support. 5 stars to the cerologists - they are all great. It's unfortunate that they don't have a strong front do house to support their excellent services.

I go here for all of my waxing services, and have been coming for many years. The owner, Laura is…read moregreat and so are all of the cerologists! Keyani is my favorite cerologist, it's like a mini therapy session every time I go. The vibe is very relaxing in the studio.

Ahhhhmazing! I just moved to the area and I was not looking forward to finding a new place. But I…read morefound Danielle on Groupon & 3 waxes later, she is the truth! Punctual EVERY time & precise.

From the owner: I opened my business in march of 2022read more

I came here for a skin tag removal procedure and I am very pleased with the results…read more Dr. Kim performed my procedure. She took the time to answer all of my questions and made sure I was as comfortable as possible during the process. The procedure itself took about 15 minutes, not counting the additional time needed to let the numbing cream kick in. As she started the procedure, we realized that more numbing cream was needed, so that was another 10 to 15 minutes tacked on to the time. Unfortunately, the procedure was not as painless as was initially described, but it's not prohibitively uncomfortable. Dr. Kim checked in with me throughout the process and if I needed a break, she would take a pause and give me one. After the procedure, Dr. Kim gave me some wound care instructions as well as some ointment to put on the site as it healed. I'm happy to report that there was no pain or discomfort after the procedure. Procedure side, I love the energy of this place. There's all kinds of holistic, homeopathic, and ayurvedic materials in here including incense, tea, crystals, candles, sage bundles, palo santo, and all sorts of sprays and tonics to help purify your home or your environment. There are even gift sets for all the holistic homegirls in your life. They also sell accessories including ankle bracelets and custom waist beads imported from Ghana. Every single one of the staff members I've met has been absolutely wonderful. Warm, and friendly, and welcoming. I can't wait to come back and try some of the other services offered by this wellness spa-- I've especially got my eye on a good, long massage and guided stretch session.

I've been coming here for a couple of years now. From the front desk to my service provider Shayla,…read moreeveryone is amazing. Highly recommend checking them out.

10+ years and counting! I have NEVER had a bad experience at this establishment!…read more Owners and all staff, including the receptionists are welcoming, respectful and professional! Cleanliness and sanitation has always been impeccable, even during covid. V Spa has a menu book that clearly details the services and prices (no handwritten pieces of paper taped on the walls), just ask. During my 1st pedicure, I compared the price of the add-ons I wanted for the standard pedicure to the VIP experience. After doing the math, I inquired and haven't looked back. BUT NOW, the VIP experience has been upgraded and I'm LOVING IT!!! Of course there's a difference in the price, but soo worth it! Treat yourself, trust me!

The staff at this shop is horrible with the exception of maybe one nail tech. This is the second…read morebad experience I've had at this shop but still gave them an opportunity to redeem themselves. And that's exactly where I went wrong. I came here Oct. 19 for a fill in with simple nail art in mind. The black receptionist with the red hair was up front upon arrival. I knew she remembered from my last visit as we'd had a slight spat about who she could recommend in the shop that did good nail art. Y'all why would this lady sit me down with a beginner nail tech that couldn't even do basic lines. Not even 6 days after I get my fill in , my nails need to be filled and my gel polish is chipping. I reach out to speak with the owner about the situation and Ofcourse the red head black girl tells me I cannot speak to the owner. So I drive all the way to the shop for the owner to still have zero courtesy to speak with me or even take the time to look at my nails. In fact they tried to put me out (tried because don't nobody put me out of NOWHERE)

Had my very 1st waxing (full face, chest & underarms). My skins never felts so soft. I def…read morerecommend. She very knowledgeable and informative

Always awesome service! She's very professional and pays attention to detail. She's friendly and…read morevery knowledgeable about any service and product she provides. She's cognizant of your comfort level and caters to the customer as needed. The booking and payment process is so organized.

Valorie did a great job with my daughter's facial! Can't wait to try her other services.read more

I visited today for a massage and Ayurvedic chakra balancing. I had been going back and forth on…read morewhen to book and what to book but I got the right thing at the right time!! The space is so beautiful, calming and soothing and Tonnia is absolutely amazing. The massage had the perfect amount of firmness and at one point I fell asleep. This was my first time having my chakra balanced so I didn't really know what to expect but when it worked it really worked. I could feel the energy from the stones pulsing through my body. The happiest images and moments began to flush into my memory and I felt like a huge weight had been lifted. This will become apart of my self care routine and I absolutely can't wait to do it again. I would give 10 stars if I could. Simply amazing!!!

Tonnia is extremely talented and very good at what she does!! She identified an issue with my neck…read moreand made it feel so much better!! She did an amazing job!!! Left feeling like a new person! She does what she does because of her love of helping people and it shows! I'll be back again!! Felt 100% better!!