Quick and friendly and open late. I usually just choose whatever waxer is available ands I've only…read morehad a bad experience one time where we disagreed on my landing strip- I change my mind and she was unable to hide her annoyance and bordered on the line of rude...lol. Other than that I've had a pretty Good experience. I'm in and out. The vibe is everyone is pretty to themselves the waxers try to talk and make you comfortable. They don't pressure you for tips but they ask at the end an and the waxer is not standing over you. There's plenty of places nearby so if you need to go to get makeup groceries nails done hair supplies make copies-go eat drink whatever you need-there's something nearby.

My appointment went really well. Jay was super nice, and the place was clean as alwaysplus very…read morefestive for Christmas. The lady at the front desk was bubbly and welcoming. They were also promoting a great sale on a wax package deal. Overall, a smooth and pleasant visit!

I love how they keep adding new services! My favorite here is the eyebrow waxing, lash lift and…read moretint - they do it so well and I'm always super happy after :) It's also hard not to buy anything from their retail front because they're always stocking up with stuff that I love! Most importantly, staff is always great! Laura is definitely my fave!

So after many years they lost me because of a communication issue. Day Front Desk Associate…read moreextremely kind, however the night associate condescending and lack of customer service etiquette. If there is a billing discrepancy please call, email or reach out - or how about when I make an appointment relay that - instead a text is sent which partially summarizes the issue - simply not professional. You strive to be a community business, however treat your community as such. It's been a whirlwind at the front desk throughout the years and I get that but a good retrain is needed for your front office house staff. In this day and age , if you notice something off with a longstanding account give a call, send an email. Your Customer wants you to win but when there is lack of clear communication and just courtesy it makes it difficult to support. 5 stars to the cerologists - they are all great. It's unfortunate that they don't have a strong front do house to support their excellent services.

Ahhhhmazing! I just moved to the area and I was not looking forward to finding a new place. But I…read morefound Danielle on Groupon & 3 waxes later, she is the truth! Punctual EVERY time & precise.

From the owner: I opened my business in march of 2022read more

I came here for a skin tag removal procedure and I am very pleased with the results…read more Dr. Kim performed my procedure. She took the time to answer all of my questions and made sure I was as comfortable as possible during the process. The procedure itself took about 15 minutes, not counting the additional time needed to let the numbing cream kick in. As she started the procedure, we realized that more numbing cream was needed, so that was another 10 to 15 minutes tacked on to the time. Unfortunately, the procedure was not as painless as was initially described, but it's not prohibitively uncomfortable. Dr. Kim checked in with me throughout the process and if I needed a break, she would take a pause and give me one. After the procedure, Dr. Kim gave me some wound care instructions as well as some ointment to put on the site as it healed. I'm happy to report that there was no pain or discomfort after the procedure. Procedure side, I love the energy of this place. There's all kinds of holistic, homeopathic, and ayurvedic materials in here including incense, tea, crystals, candles, sage bundles, palo santo, and all sorts of sprays and tonics to help purify your home or your environment. There are even gift sets for all the holistic homegirls in your life. They also sell accessories including ankle bracelets and custom waist beads imported from Ghana. Every single one of the staff members I've met has been absolutely wonderful. Warm, and friendly, and welcoming. I can't wait to come back and try some of the other services offered by this wellness spa-- I've especially got my eye on a good, long massage and guided stretch session.

I've been coming here for a couple of years now. From the front desk to my service provider Shayla,…read moreeveryone is amazing. Highly recommend checking them out.

10+ years and counting! I have NEVER had a bad experience at this establishment!…read more Owners and all staff, including the receptionists are welcoming, respectful and professional! Cleanliness and sanitation has always been impeccable, even during covid. V Spa has a menu book that clearly details the services and prices (no handwritten pieces of paper taped on the walls), just ask. During my 1st pedicure, I compared the price of the add-ons I wanted for the standard pedicure to the VIP experience. After doing the math, I inquired and haven't looked back. BUT NOW, the VIP experience has been upgraded and I'm LOVING IT!!! Of course there's a difference in the price, but soo worth it! Treat yourself, trust me!

I recently visited VSpa for a pedicure with Titi. Although she arrived about 15 minutes late, I…read moreinitially appreciated that she seemed to be taking her time with my service. However, after leaving and getting to my car, I noticed gel polish left on my big toe and, once I put on my glasses, realized the overall polish application was very messy. I immediately returned to the salon and was told to wait until Titi finished with her next client. Since I had to get to work, I asked if another technician could quickly fix the issue, but I was told she had to correct her own work. I then asked if I could return the following day, but was informed there were no available appointments. At that point, I requested a refund, but the front desk associate stated that it was beyond her authority. I asked for a manager and was told there was no manager on site. I later requested a call from management, but never received one. I've been a loyal customer of this salon for about three years, and John has always done a phenomenal job with my nails. I've only been getting pedicures there for the past year, which is why this experience was so disappointing. More than the quality of the pedicure, I was surprised by the lack of customer service and unwillingness to work with me to resolve the issue. Unfortunately, because of this experience, I am disputing the charge with my bank and will not be returning.

Had my very 1st waxing (full face, chest & underarms). My skins never felts so soft. I def…read morerecommend. She very knowledgeable and informative

Always awesome service! She's very professional and pays attention to detail. She's friendly and…read morevery knowledgeable about any service and product she provides. She's cognizant of your comfort level and caters to the customer as needed. The booking and payment process is so organized.

Valorie did a great job with my daughter's facial! Can't wait to try her other services.read more